Zeena Greene - Global Revenue Enablement Manager, Kore.ai

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Network Power<100 people

Roles

🔥50%

Startup Founder

👍50%

Sales & BizDev

🧨50%

Consulting

Geos

🇮🇪25%

Ireland

🇺🇸25%

United States

Work Background

Self-employedRevenue Enablement Consultant

Jan. 2022Need help building out your sales stages or implementing a company wide methodology? Message me to learn how I can help! :)

Kore.aiGlobal Revenue Enablement Manager

Nov. 2021Kore.ai is the industry’s First and Only Enterprise-grade, No-Code, Gartner 2022 Magic Quadrant Leading, End-to-End Conversational AI-Powered Virtual Assistant/Chat Bots Platform for designing, creating, training, testing, and hosting AI and NLP-powered chatbots for use in the most popular consumer and business communication channels. I am the second enablement hire on the team, helping drive revenue throughout our GTM teams worldwide via strategy and process implementation. I'm currently building out the Revenue Enablement strategy from the bottom up! From creating content (videos, playbooks, instructional guides, etc), to building out and managing our LMS for multiple learning paths, all while organizing and running live onboarding and ongoing training! 😏 #startuplife

scaleMattersStrategic Partnerships

Jul. 2021 - Nov. 2021scaleMatters is a go-to-market analytics platform for B2B revenue leaders that delivers high-integrity data and insights so you can quickly diagnose and eliminate friction in your go-to-market engine, freeing up money to accelerate growth. Today, finding actionable insights from superficial BI dashboards or manual spreadsheets is burdensome and time-consuming. Even when you find the information you need, its validity is often suspect due to bad data hygiene, human error, and poorly configured technology. Our comprehensive data integrity framework, data visualization software, and data analysis removes those barriers to good decision-making while empowering companies to become world-class at modern, data-driven customer acquisition. With scaleMatters, revenue leaders have on-demand diagnostics and drill-down forensics across the entire customer acquisition operation, making it easy to uncover inefficiencies and then optimize your go-to-market strategies, processes, messaging, and positioning. This transformational approach has helped our customers reduce their CAC by 25%-75%, freeing up money to invest in growth or profitability. My Achievements: Spearheaded new experimental role of "Social Seller" utilizing Dark Social (i.e. Slack groups, etc) to generate interest and book meetings, while also creating content to build company brand as a social ambassador.

SDR NationMember, former Full Cycle Sales Rep

Jun. 2021 - Aug. 2021SDR Nation is the good stuff. Tactical tips to help you hit quota. Career coaches to level you up. A community of sales nerds who geek out when you book that DM you've been prospecting for 7+ months.

Lyra HealthStrategic Partnerships

Nov. 2020 - Jul. 2021Lyra helps to improve access to effective, high-quality mental health care. Using Lyra's digital platform and matching technology with a curated network of top therapists and coaches, Lyra engages 7x more people in care with 3x better outcomes than traditional health plans. Lyra members can access care via in-person or video sessions and tap into self-care tools and resources. Leading companies like Uber, eBay, Amgen, and dozens of others partner with Lyra because they recognize that effectively treating employees struggling with depression, anxiety, substance abuse, and other mental health conditions improves productivity and retention, and reduces total medical costs. My Achievements- Helped bring in $2,099,637.92 in new business.

Self-Employed ContractorSales Recruitment Consultant

Jun. 2020I help connect Sales teams with the top 10% of talent, and provide the opportunity for them to see their skills in action during the recruiting process. Want to know how? Message me!

BirdEyeBusiness Development Representative, Mid-Market & Enterprise

Dec. 2019 - May. 2020BirdEye is the leading (SaaS) customer experience and business reputation platform, we turn feedback into insights, insights into action, and customer happiness into revenue. The BirdEye platform gives businesses complete control, to hardwire every business decision around the customer and scale revenue and growth, this allows businesses to turn their customers into a powerful marketing engine. BirdEye is a SaaS platform reimagining the way customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience. The BirdEye platform captures real-time customer feedback, ratings and sentiment across every channel — review sites, social media, and surveys. With Athena (our award winning AI) and the rest of BirdEye’s suite of tools, businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors. In today’s experience economy, BirdEye provides the eyes, ears and algorithms necessary to create a stand-out customer experience that pleases a digital consumer society reliant on instant gratification. Some of my day-to-day tasks as a Business Development Representative at BirdEye include: ♦️ Cultivating discussions with business professionals, specifically in 10-1k location organizations, on current processes for acquiring patient/client/customer feedback and organic marketing strategies, as well as introducing BirdEye solutions. ♦️ Managing a pipeline of 250+ leads and making several outreach attempts via phone, email, and social media. ♦️Making a minimum of 65+ outbound calls a day to leads. Tools Used: Salesforce, Outreach, RingCentral, GSuite, ZoomInfo, etc. In my first month, I met quota in seven business days! I have continued to meet or exceed quota each month, and was promoted in 4 months! Within 4 months I brought in $67k in revenue. Quotas Acheived: 8/7, 15/14, 26/25, 27/25 (pre-COVID)

preHIREDSDR Trainee

Sep. 2019 - Nov. 2019Acquired advanced science based software sales skills while building relationships with some of the top software companies in the industry. ♦️ Learning & Implementing the proven method of Science-Based Sales® ♦️ 1-on-1 Mentoring & Coaching to become apart of the Top 5% of SDR's in the country. ♦️ Learning proper sales processes, sequences and execution from a-z to originate & close more sales. ♦️ Hands on experience, mastering sales tools, automation and CRM's such as but not limited to: ♦️ CRMs - Salesforce, Hubspot, Base CRM/Zendesk ♦️ Lead Gen - LinkedIn, Zoominfo, Crunchbase, Hunter, Seamless.AI, AngelList, DiscoverOrg, Detective.io ♦️ Automation - Outreach, Interseller, Chorus.ai, Snov.io ♦️ Productivity - Calendly, Zoom, Join.me, GoToMeeting, Hubspot, Loom, VidYard, Soapbox, Talkdesk

ACCOUNTEMPS LIMITEDCash Applications Specialist

May. 2019 - Sep. 2019Download and manually post lockbox payments for multiple divisions. Utilized Mincron software, Bank websites, and Microsoft Office Suite products.

Nexstar Media Group, Inc.Accounts Receivable Analyst

Feb. 2019 - May. 2019Perform Accounts Receivable tasks for multiple broadcast stations within my assigned markets. This includes but is not limited to: billing, statements, collections, cash apps, and a monthly review of account issues with stations Nationwide and account executives.

Private CompanyCash Application Specialist

Nov. 2018 - Feb. 2019Dallas/Fort Worth AreaPost payments for multiple eyecare offices around the US received via ACH deposit and lock box.

Private SectorOperational Specialist

Aug. 2018 - Nov. 2018location independentUtilize CRM software including Salesforce and in house software to help patients set up accounts and book appointments with physicians. Also worked directly with physicians and pharmacies for end to end customer support. ♦️ 50+ Inbound sales/account setup calls a night. ♦️ Weekly progress/coaching meetings with direct manager. ♦️ Utilized adjusted scripts to pitch services to prospects.

Caris Life SciencesCash Application Specialist

Jul. 2017 - Oct. 2018Post payments received via wire transfer, ACH deposit, and check. Also reach out to insurance companies regarding EOB's, payments, and refunds. Post all batches of payments received in the daily Lock Box deposit to patient accounts, balancing each batch with the bank total. ♦️ Responsible for automation and process improvement initiatives, including maximizing electronic posting wherever it is possible to do so and maintain accuracy. ♦️ Lead researching efforts regarding payments requiring special attention. ♦️ Meticulously identify and rectify inconsistencies, deficiencies and discrepancies in accounting documentation.

PlainsCapital BankBank Teller

Nov. 2015 - Jun. 2017Dallas/Fort Worth AreaSupported the Branch Manager and Tellers to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. ♦️ Calculated and recorded monies daily. ♦️ Garnered and demonstrated subject-matter expertise of credit/fraud-related issues. ♦️ Built and maintained relationships with customers through ongoing interactions. ♦️ Assisted customers with their day-to-day transactions.

JPMorgan Chase & Co.Lead Teller

Jan. 2014 - Oct. 2015Dallas/Fort Worth AreaPerform teller and banker transactions, along with other duties related to branch operations and audit preparation. Also coach and develop a team of tellers, while striving to meet performance quotas. Worked with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture. ♦️ Acted as Assistant Branch Manager, communicating branch priorities to team members throughout the day. ♦️ Often recognized for providing exceptional customer service and being a great team member. ♦️ Displayed ability to maintain composure and work effectively in a fast paced environment while preserving strict confidentiality.