Conall Horgan - Founder, Talent Prospecting

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Network Power<100 people

Roles

🧨56%

Consulting

🔥48%

Startup Founder

🧑‍💼48%

C-level Executive

Geos

🇺🇸29%

United States

🇿🇦10%

South Africa

🇪🇸8%

Spain

Work Background

Talent ProspectingFounder

Mar. 2023Galway, County Galway, IrelandI work with companies to identify hidden gems in their organisations. My Positive Peer Recognition methodology uncovers top talents in teams; meaning brilliant individuals no longer need to be adept at 'selling themselves' to get the recognition they deserve. What's more, it creates a merit-based culture in companies where every employee is given an equal chance to shine, regardless of whether they are introverted or extroverted, what they look like, or where they come from.

WayfairManager

May. 2022 - Mar. 2023Remote• Managing a team of 17+ agents to achieve consistently outstanding performance in customer-centric metrics such as NPS and CSAT. • Collaborating with internal departments such as Training, Freight, Supplier, Talent, etc. on projects which seek to balance both customer and employee satisfaction. • Hiring i.e., hosting external and internal interviews to identify top talent. • Proven track record in launching new initiatives and training schemes to ensure every is given equal opportunity to perform at their best. • Using active listening skills and empathy to engage my team and ensure they are in the right headspace to succeed and achieve KPIs.