logo
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
🧑‍💼57%
C-level Executive
👍57%
Sales & BizDev
🧨57%
Consulting
Geos
🇺🇸30%
United States
🇿🇦15%
South Africa
🇮🇳6%
India
Work Background
Founder
Talent ProspectingFounder
Mar. 2023Galway, County Galway, IrelandI work with companies to identify hidden gems in their organisations. My Positive Peer Recognition methodology uncovers top talents in teams; meaning brilliant individuals no longer need to be adept at 'selling themselves' to get the recognition they deserve. What's more, it creates a merit-based culture in companies where every employee is given an equal chance to shine, regardless of whether they are introverted or extroverted, what they look like, or where they come from.
Manager
WayfairManager
May. 2022 - Mar. 2023Remote• Managing a team of 17+ agents to achieve consistently outstanding performance in customer-centric metrics such as NPS and CSAT. • Collaborating with internal departments such as Training, Freight, Supplier, Talent, etc. on projects which seek to balance both customer and employee satisfaction. • Hiring i.e., hosting external and internal interviews to identify top talent. • Proven track record in launching new initiatives and training schemes to ensure every is given equal opportunity to perform at their best. • Using active listening skills and empathy to engage my team and ensure they are in the right headspace to succeed and achieve KPIs.
Specialised Sales and Service Consultant
WayfairSpecialised Sales and Service Consultant
Nov. 2020 - May. 2022
Sales And Service Consultant
WayfairSales And Service Consultant
Jan. 2020 - Oct. 2020Skills: Customer Retention
Business English Trainer
Stevens English TrainingBusiness English Trainer
May. 2015 - May. 2018Essen Area, Germany
Business Manager (Startup)
Galway School of Boat BuildingBusiness Manager (Startup)
Jan. 2009 - Nov. 2015Hybrid

Requests

Touchpoint image
2739Applied by 32
Looking for a Co-Founder
Invitation to Join Talent Prospecting as Co-Founder
Touchpoint image
165
Service Pitch
Identify and Retain your Top Employees
Intch is a Professional Networking App for the Future of Work
100k+ people
130+ countries
AI matching
See more people like Conall on Intch
Investor & VC
10780 people
19
Founder @ Brainlegacy Tech
18
Founder @ Human Rubies
18
Sales and Growth Marketing Manager, Angel Investor @ Google
Investor & VCAngel
2303 people
19
Founder @ Brainlegacy Tech
18
Founder @ Human Rubies
21
Angel Investor @ BLOCKCHAIN FOUNDERS FUND