Robson Fontes - Sales Account Executive,

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Work Background

InfobipCustomer Growth Executive

Jun. 2021 - Sep. 2023São Paulo, Brasil

InfobipEnterprise Account Executive

Jun. 2021 - Mar. 2023São Paulo, Brasil• Sale of complex and consultative projects in SaaS and CPaaS solutions, for an omnichannel communication platform. • Construction and management of Account Planning to support and better business identification. • Responsible for a target of $1,000,000.00 Euros per quarter. • POD leader in the finance vertical. • Responsible for performing up-sell and cross-sell in the customer base. • Responsible for bringing important and profitable new logos to Infobip. • Responsible for articulating internal areas for better customer delivery.

Axians BrasilSenior Sales Account Manager

Jul. 2020 - Dec. 2020São Paulo, Brasil• Sales of software solutions and services for process automation, control and management, • Focused on digital solutions so that we can transform the market into digital transformation. • Responsible for the financial analysis of the projects, cost adequacy and net margin; • Development of IT projects - systems automation. • Sale and implementation of tools for automation. • Responsibility for maintaining and growing new customers • Executive alignment, • Executive presentations for C-level; • Strategic account development and business plan.

SimpressSenior Sales Account Executive

Oct. 2018 - Jun. 2020São Paulo, São Paulo• Sales of software solutions and services for process automation, control and management. • Development in IT projects - systems automation. • Sale and implementation of tools for automation. • Responsible for the sales, development, closing and consolidation of all corporate pillars of the company such as MPS, Mobile, SaaS and ECM for Large Accounts; • Responsibility for maintenance and growth of Gross Margin, • Executive alignment, • Executive Presentations for C-Level; • Strategic development of accounts and Business Plan.

LexmarkLarge Account & Channel Account Manager

Jan. 2016 - Sep. 2018São Paulo e Região, Brasil• Responsible for the development, closing and consolidation of MPS business for Large Accounts; • Worked throughout Brazil; • Reported directly to the National Sales Director; • Managed customers and increased the base; • Negotiated with important corporate groups; • Developed new solutions in the Lexmark portfolio for the customer base, and Partnerships. • Generated and monitored the partnership's pipeline; • Monitored and developed SMB projects for the sales channels at customers with an OLA (Other Large Accounts) profile; • Negotiated prices, markup, and performed the strategic definition of negotiations with the partnerships.

XeroxRegional Sales Manager - Channels

Oct. 2014 - Dec. 2015São Paulo Area, Brazil• Responsible for hitting the sales targets in Hardware and Supplies; • Managed and developed the Xerox channels in São Paulo city and heartland; • Qualified, monitored and increased the channels; • Trained and qualified the resale team; • Developed, generated and monitored the pipeline; • Monitored and evolved the market penetration of the partners; • Monitored and developed printing outsourcing projects in conjunction with the sales channels; • Negotiated prices, markup, and defined the strategic scope of negotiations; • Prospected and developed new sales channels.

Kitani Locação e Com. de Equip. LtdaSenior Sales Account Executive

Dec. 2004 - Oct. 2014São Paulo e Região, Brasil• Reported directly to the Commercial Director. • Developed strategic sales actions at current customers and prospects; • Developed, monitored and closed printing and facilities outsourcing projects; • Prospected for new customers classified as large and macro accounts for the development of projects; • Developed document management, document life cycle and process optimization projects; • Managed the large accounts portfolio, adding value-added solutions, new opportunities and developing the revenue increase in the accounts; • Worked in several market segments: industry, commerce, education, services and banks.

Clear TelecomPartner/Manager

Dec. 2003 - Dec. 2004São Paulo e Região, Brasil• Carried out the entire process of opening the company and installing the entire physical and operational infrastructure; • Recruited and developed the entire sales team, with 12 consultants; • Defined the sales strategy for the market of operation; • Managed sales and the sales team; • Monitored forecasts and sales development; • Prospected for new markets and customers; • Initial development of the customer portfolio, including penetration in various corporate and retail segments;

VivoSenior Corporate Account Manager

Feb. 2002 - Dec. 2003São Paulo e Região, Brasil• Worked on large and macro accounts; • Sold corporate voice and data plans; • Provided service at the senior management level; • Won several awards; • Conquered such large customers as SAP Brasil, closing a large contract and retaining the customer through good after-sales services; • Cultivated loyalty and maintained large customers through excellent customer service and security.

XeroxSenior Corporate Account Manager

May. 1996 - Dec. 2002São Paulo Area, Brazil• Worked in a corporate manner at the customers, coordinating the strategic actions with the Account Committee; • Led the work of the product specialists in all services offered by Xerox (copiers, printers, ASP services, CRM and other Global Services solutions); • Monitored the deployment and/or installation process of the solutions; • Evaluated profit margins, always looking for a recovery; • Developed new potential applications; • Understanding of the customer's market of operation, ranking, competitors, strategies, business trends, etc... • Managed large accounts, with a turnover of R$ 480,000.00/month in leases and services, including: Pepsico Brasil, EMC2 Brasil, America Online, Gol Linhas Aéreas Inteligentes, Microsiga, Prolan Soluções Integradas, Santista Alimentos, Danone, Yakult, large law firms, among others; Also serviced customers of the retail segment, such as: Carrefour, Wal Mart, Sé Supermercados. • Gave executive presentations on the product and service portfolios; Main Results: • Significantly increased Xerox' market share, acquired new customers and retained existing ones, developed new business, recovered prices and margins because of exchange rate changes.

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