Years of experience: 19

Complaint Resolution SpecialistService Quality ManagerCustomer Retention SpecialistCustomer Care SpecialistLive ChatChat Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mike's Career Path
Director of Customer ExperienceAug. 2024 -
Present
DraftKings Inc.Director of Customer Experience
New York, United States
Senior Director of Customer SuccessNov. 2022 -
Dec. 2024
JackpocketSenior Director of Customer Success
New York, United States
Executive Project Integration Manager (Consultant)Oct. 2022 -
Oct. 2023
STYNGRExecutive Project Integration Manager (Consultant)
New York, New York, United StatesUnlocking and monetizing major label music across gaming and the Metaverse.