- Advise and/or scale end to end digital customer support
- Problem solving & process improvement expert
- Team structure, coaching and leadership
- AI implementation and management
- Full customer feedback loop with stakeholders
- Experience in high/hyper volume situations
- Expert at efficiency without adding headcount
Built, scaled and managed customer experience for FanDuel, Draftkings, Jackpocket, StarStock, Flick and JumpRamp Games over 15+ years, mostly remotely. Offer common sense, low cost, high efficiency strategies for any size company but specialize in early-mid stage startups.More...
Diane Zmirich
Social Media and Influencer Manager, Global
Verified
Diane Zmirich is a Global Social Media and Influencer Manager, renowned for her strategic vision and creativity. With over a decade of experience in digital marketing, she has successfully led campaigns that increased brand engagement by 200%. Diane is passionate about leveraging influencer partnerships to drive authentic connections and elevate brand storytelling. In her free time, she enjoys exploring new countries, watching baseball, and being with her dog, Jack.More...