Inbound Customer Service Representative@DraftKings Inc.
Verified
Desiree Thompson is a dedicated Inbound Customer Service Representative at DraftKings Inc., where she excels in delivering exceptional customer experiences and resolving inquiries with efficiency and empathy. With over five years of experience in customer service, Desiree has a proven track record of enhancing client satisfaction and fostering loyalty. Her expertise in communication and problem-solving has significantly contributed to streamlining support processes and improving response times. Passionate about being an advocate for customers, Desiree continuously seeks innovative ways to elevate the customer journey at DraftKings.More...
James Scott is a seasoned Senior AML Investigator at DraftKings Inc., where he spearheads efforts to combat financial crime and ensure regulatory compliance. With over a decade of experience in anti-money laundering operations, James has developed a keen eye for detecting fraudulent activities and implementing robust investigative strategies. His expertise in data analysis and risk management has significantly enhanced the company's integrity and trustworthiness. Outside of work, James is passionate about mentoring young professionals in the field and is an avid advocate for industry-wide collaboration to combat financial crime.More...