Claire's Posts
- Claire RobinsonLooking to expand my network
Senior Customer Success Manager @Summize
About myself
With 7 years of Customer Success experience in fast-paced B2B SaaS and AI startups in Manchester, I specialise in quickly understanding customer pain points and applying tech-driven solutions that deliver measurable business value. I thrive in high-pressure situations—particularly when customers are at risk of churn. My strength lies in stepping in as short-term support to help Customer Success Managers retain key accounts, rebuild trust, and stabilise the relationship while your team regroups. If you’re facing a churn-risk customer and need an experienced CSM to jump in fast, bring structure, and help turn things around—I’m here to helpWith 7 years of Customer Success experience in fast-paced B2B SaaS and AI startups in Manchester, I specialise in quickly understanding customer pain points and applying tech-driven solutions that deliver measurable business value. I thrive in high-pressure situations—particularly when customers are at risk of churn. My strength lies in stepping in as short-term support to help Customer Success Managers retain key accounts, rebuild trust, and stabilise the relationship while your team regroups. If you’re facing a churn-risk customer and need an experienced CSM to jump in fast, bring structure, and help turn things around—I’m here to helWith 7 years of Customer Success experience in fast-paced B2B SaaS and AI startups in Manchester, I specialise in quickly understanding customer pain points and applying tech-driven solutions that deliver measurable business value. I thrive in high-pressure situations—particularly when customers are at risk of churn. My strength lies in stepping in as short-term support to help Customer Success Managers retain key accounts, rebuild trust, and stabilise the relationship while your team regroups. If you’re facing a churn-risk customer and need an experienced CSM to jump in fast, bring structure, and help turn things around—I’m here to helpWith 7 years of Customer Success experience in fast-paced B2B SaaS and AI startups in Manchester, I specialise in quickly understanding customer pain points and applying tech-driven solutions that deliver measurable business value. I thrive in high-pressure situations—particularly when customers are at risk of churn. My strength lies in stepping in as short-term support to help Customer Success Managers retain key accounts, rebuild trust, and stabilise the relationship while your team regroups. If you’re facing a churn-risk customer and need an experienced CSM to jump in fast, bring structure, and help turn things around—I’m here to hel
Interesting topics
I’m looking to expand my network and meet people to share mutually beneficial, professional relationships with