Claire's Posts
- 3Claire RobinsonLooking to expand my network
Senior Customer Success Manager @Summize
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About myself
With 7 years of Customer Success experience in fast-paced B2B SaaS and AI startups in Manchester, I specialise in quickly understanding customer pain points and applying tech-driven solutions that deliver measurable business value. I thrive in high-pressure situations—particularly when customers are at risk of churn. My strength lies in stepping in as short-term support to help Customer Success Managers retain key accounts, rebuild trust, and stabilise the relationship while your team regroups. If you’re facing a churn-risk customer and need an experienced CSM to jump in fast, bring structure, and help turn things around—I’m here to helpWith 7 years of Customer Success experience in fast-paced B2B SaaS and AI startups in Manchester, I specialise in quickly understanding customer pain points and applying tech-driven solutions that deliver measurable business value. I thrive in high-pressure situations—particularly when customers are at risk of churn. My strength lies in stepping in as short-term support to help Customer Success Managers retain key accounts, rebuild trust, and stabilise the relationship while your team regroups. If you’re facing a churn-risk customer and need an experienced CSM to jump in fast, bring structure, and help turn things around—I’m here to helWith 7 years of Customer Success experience in fast-paced B2B SaaS and AI startups in Manchester, I specialise in quickly understanding customer pain points and applying tech-driven solutions that deliver measurable business value. I thrive in high-pressure situations—particularly when customers are at risk of churn. My strength lies in stepping in as short-term support to help Customer Success Managers retain key accounts, rebuild trust, and stabilise the relationship while your team regroups. If you’re facing a churn-risk customer and need an experienced CSM to jump in fast, bring structure, and help turn things around—I’m here to helpWith 7 years of Customer Success experience in fast-paced B2B SaaS and AI startups in Manchester, I specialise in quickly understanding customer pain points and applying tech-driven solutions that deliver measurable business value. I thrive in high-pressure situations—particularly when customers are at risk of churn. My strength lies in stepping in as short-term support to help Customer Success Managers retain key accounts, rebuild trust, and stabilise the relationship while your team regroups. If you’re facing a churn-risk customer and need an experienced CSM to jump in fast, bring structure, and help turn things around—I’m here to hel
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Interesting topics
I’m looking to expand my network and meet people to share mutually beneficial, professional relationships with