Years of experience: 13

🔥 Startup Founder💸 Marketing✔️ ITProducer👍 Sales & BizDev🐦 Design

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Joe's Career Path
Sr. Experience Strategist - CX Strategy & AdvisoryFeb. 2023 -
Present
CSGSr. Experience Strategist - CX Strategy & Advisory
Denver, Colorado, United States• Focus on Customer & Employee Experience within Financial, Insurance, & Healthcare verticals • Evangelist for metrics to explore context, identify actionable insights, and find use cases for our SaaS solutions. • Use Natural Language Processing tools to conduct customer feedback analysis • Developed POC of data visualization for internal use by Customer Success team to provide better YoY for...
CX Strategy ConsultantOct. 2022 -
Jan. 2023
CSGCX Strategy Consultant
Denver, Colorado, United States• Facilitated cross functional enterprise design think workshops to uncover user and employee pains and find areas of opportunity for B2B SaaS solutions, including journey orchestration. • Created E2E User Journey Service Blueprint in Lucid Chart using information gathered from on-site and remote workshops, and validating the user journey through customer interviews. • Presented all findings ...
Assistant EditorJan. 2020 -
Aug. 2022
Ironsmith FilmsAssistant Editor
Denver, Colorado, United States• Created content for projects ranging from education to commercial, with final products using broadcast and social media for delivery. • Worked on all aspects of projects from pre-production through post-production, operating as a PA, AC, Camera Op, DIT, and Editor. • Collaborated on creative solutions to meet the client vision within budget. • NLE editor in Premiere Pro and Resolve • Camera...

Joe's Posts

  • About

  • Request to Mentor

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

No responses yet
0

  • How I can help you

  • People I am looking for

  • Experience & Cases

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

No responses yet
0