Gustavo Valentim is a Senior Software Engineer at CSG International, where he leads innovative projects in cloud computing and software architecture. With over a decade of experience in the tech industry, Gustavo has a proven track record of enhancing system efficiencies and driving digital transformation. He is passionate about leveraging cutting-edge technologies to solve complex business challenges and is known for his strategic vision and collaborative leadership style. Outside of work, Gustavo is an avid coder and mentor, committed to nurturing the next generation of tech talent.More...
An Economics Graduate working as a System Administrator.
Patch Management | Vulnerability Management | Change ManagementMore...
Filipe Bessa
Senior Solutions Architect@CSG International
Verified
Over 18 years of professional experience in solution architecture, support and implementation of telecom solutions.
Great leading, presenting and communication skills: handling processes, business requirements at different complexity levels.
Worldwide customer site experience, I have traveled to over 18 countries leading project implementation, workshops presentations, proof-of-concepts, pre-sales, etc. Very good analytical problem solving, able to work under pressure, meet deadlines, manage customer expectation.
Fluent in Portuguese, English and Spanish.
Specialties
• Wholesale Billing, Interconnection, Reconciliation and Financial Systems.
• Solution Architecture: Analysis, Requirements, Design, Implementation, Support.
• Certified ServiceNow System Administrator (CSA).
• ServiceNow Vulnerability Response (VR).
• Agile and waterfall project methodology experience.
• Oracle Databases, APEX and PL/SQL.
• Unix, JavaScript, Python, tomcat, IReport, shell scripting, JSON, REST API.
• SAP & ERP.More...
Stephen Wyles
Manager of Internal Audit@CSG International
Verified
Stephen Wyles is currently serving as the Manager of Internal Audit at CSG International, a leading global provider of business support solutions. With an extensive background in GRC, internal audit, risk management, cybersecurity, and process improvement, he has established a reputation for implementing effective audit strategies and ensuring compliance with industry standards. Stephen's expertise also extends to enterprise architecture, system design, network security, and a comprehensive understanding of business operations. Prior to his role at CSG International, Stephen held leadership positions in various esteemed organizations, honing his skills in project management and security compliance optimization. He is known for his meticulous attention to detail, problem-solving abilities, and his commitment to maintaining the highest standards of corporate governance.More...
Blending over a decade of strategic leadership with a passion for Customer Experience and design thinking. I drive business innovation by championing customer and employee-centric initiatives. My analytical prowess ensures measurable outcomes, guiding cross-functional teams to craft impactful solutions. I have worked with clients in Fortune 100 companies in retail healthcare, financial services, retail, telco, and BC&S.
In the realm of strategy and leadership, my approach is both analytical and imaginative. As a Strategic Leader, I excel in connecting the dots between initiatives and measurable outcomes, ensuring that every project’s success is quantifiable. My expertise in Design Thinking empowers me to lead cross-functional teams that design the ideal end solution and meticulously deconstruct it into achievable, impactful components.
My journey has been marked by a diverse set of roles where I’ve honed my skills in Customer Experience (CX), Creative Direction, Process Improvement, Product Development, and Brand Strategy. With a solid foundation in Project and Program Management, I’ve led hybrid and agile teams to deliver solutions that resonate with both end-users and employees, ensuring a harmonious blend of form and function.
Communication is the lifeline of project success, and I’ve established a track record of fostering open dialogue among team members, stakeholders, and executives. As a proactive problem-solver, I prioritize quality and am adept at identifying opportunities, mitigating risks, and navigating the intricacies of CX/EX principles, Scrum framework, and UX design.
As a Musician I apply my skills to the bands I lead. I have led jazz and funk band, The Spicy Pickles, for over a decade, touring coast to coast. I have led all-star big bands at jazz festivals around the US. As an endorsing artist for BAC custom trumpets and Denis Wick mutes & mouthpieces, I regularly consult with these companies to help improve their processes, products, and help identify opportunities.More...
Latrice Bryant
PMO Manager@Capgemini
Verified
Proven PMO Manager with 14+ years of experience leading high-performing teams. Successfully managed a $500+ million portfolio
encompassing 15 product lines, 26 services, and 200+ service offerings, resulting in an increase in investment spending of 40%. PMP
certified leader with expertise in service design/delivery, network infrastructure, solution design, data analytics, and reporting. Skilled
in Agile methodologies and Scrum practices, I effectively coach and motivate teams to achieve project goals, consistently delivering
projects on time and within budgetMore...