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8
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Work Background
MAGIISBusiness Development Representative
Nov. 2024
Wing AssistantGeneral Virtual Assistant/Cold Caller/Sales Representative
Oct. 2022 - Oct. 2023United StatesAs a Virtual Assistant with experience in both sales and general administrative tasks, I bring a unique blend of skills to the table. In my capacity as a Sales Representative, I've successfully developed and nurtured leads, conducted sales calls, and met or exceeded sales targets. I have a strong understanding of sales techniques, CRM software, and customer relationship management. Simultaneously, I've handled various administrative responsibilities, such as email management, scheduling, data entry, and document preparation, as part of my role as a General Virtual Assistant. My organizational skills, attention to detail, and proficiency with virtual tools and software enable me to streamline processes and support efficient operations. Combining these experiences, I can offer a comprehensive approach to support your sales efforts while efficiently managing administrative tasks. I am adept at multitasking, ensuring that sales activities run smoothly, and administrative tasks are completed accurately and on time. I look forward to contributing my expertise to enhance your team's productivity and sales success as a Sales Representative and General Virtual Assistant.
CSS CorpAccount Retention Representative/Technical Support
Feb. 2020 - Sep. 2022Taguig, National Capital Region, PhilippinesSaving Customers from cancelling their account by offering a better rate plans based on their usage and assisting them with technical concerns while using Vonage (VOIP)
Sykes Asia Inc. - K-PointeTechnical Support Specialist/Sales Representative
Mar. 2018 - Jan. 2020Taguig, National Capital Region, PhilippinesAs a Technical Support Specialist experienced in Google devices like Google Home, Google Wifi, and Google Stadia, I offer in-depth expertise in troubleshooting and resolving technical issues. I excel in delivering top-notch customer service and am dedicated to ensuring users have seamless experiences with their Google devices. I'm eager to contribute my knowledge and skills to enhance your team's technical support capabilities.
ConcentrixTechnical Support Specialist/B2B Sales Representative
Feb. 2017 - Feb. 2018Mandaluyong, National Capital Region, PhilippinesAs a B2B Sales Representative and Technical Support Specialist specializing in Payroll Services, I offer a unique blend of skills and expertise. In my sales role, I have a proven track record of successfully identifying and acquiring new business clients for payroll services. I excel in understanding the unique needs of businesses, presenting tailored solutions, and closing deals effectively. Simultaneously, my technical support background equips me to provide clients with top-notch assistance in using and troubleshooting payroll services. I am adept at resolving technical issues, ensuring clients can seamlessly manage their payroll processes. My strong communication skills enable me to convey technical information in a clear and understandable manner, fostering client satisfaction. I am dedicated to staying up-to-date with industry trends and the latest advancements in payroll technology, allowing me to provide valuable insights and support to clients. With my combined expertise in sales and technical support, I am poised to enhance your payroll services team's success by delivering exceptional service to B2B clients.
ResultsCXB2C Sales Representative/Customer Service Representative
Mar. 2013 - Jul. 2015Pasig, National Capital Region, PhilippinesAs a B2C Sales Representative and Customer Service Support Specialist at Sprint, I excel in connecting with customers, meeting sales targets, and delivering exceptional customer service. I'm passionate about promoting Sprint's offerings and ensuring a positive customer experience.
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