Jeffrey Raugh

Go To Market Specialist @Creative Data Insights

💰 Investor & VC🔥 Startup Founder💸 Marketing✔️ IT📝 Influencer or Blogger👍 Sales & BizDev🧮 EducationGeneral PartnerGrowth HackerSystem ArchitectProduct ManagerBloggerData AnalystHead of GrowthSolution IntegratorPodcast HostAdvisorFounderProduct Consultant

I am a product leader who gets things done through an Architect mindset. I have successfully accomplished meaningful transformation on many projects in energy, public sector, banking and manufacturing industries. I leverage expertise in many disciplines to enable positive and meaningful change. I am engaging at a strategic level (Enterprise Architecture, Product Management) or capability level (Product Roadmapping, cloud architecture, release management, story-boarding). Strong interpersonal skills with successful mentoring track record. Specialties: - Product Management (Pragmatic Institute certified) - Cloud Architecture, design, planning and transformation (AWS and Azure Architecture certified) - Enterprise Architecture methodology (SowellEAC, TOGAF certified) - ITIL compliant management infrastructure and ITSM processes (ITIL v3 certified) - Security and Compliance (ISC)2 Certified and CISSP - Compliance and Remediation automation - Application moves to cloud with refactoring and/or re-architecture

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Work Background

Launch NYEntrepreneur In Residence

Nov. 2022Buffalo-Niagara Falls AreaAs an EIR I encourage and advise promising startups how to get to the next level, which normally includes funding. Using a cloud tech background, I help companies figure out what to build and how to validate strategy before spending precious resources.

Creative Data InsightsGo-To-Market Specialist

Apr. 2018Buffalo/Niagara, New York AreaWhat we do We accelerate Sales! We work with new and growing software businesses to deeply understand their target customers, their motivations and their behaviors. This knowledge is used to tell your story in a way that resonates. This is helpful to shape sales strategy, marketing programs and product development. Product Management is an art and a science to uncover and measure potential impact. This is a critical step to help teams figure out what to build next, and how to effectively . We work with Founders or Sales and Marketing teams to strengthen your execution. I produce measurable results through proven practices by going deep on the problems your market experiences. Services we provide: - Customer Discovery. I work with existing customers, potential customers and recently lost deal contacts to understand their needs and how it impacts their results. - Win/Loss Analysis. I use a best practices approach to interviewing clients and recent sales lost stakeholders. As a 3rd party to the sales team, I can gain key insights and identify patterns that lead to better understanding. Competitor analysis typically becomes part of these projects too. - Analytical Dashboards. Many times customers cannot express their needs, so you need to analyze their behavior. I can establish key metrics and build visualizations that will uncover key insights about customer behavior. - Product Roadmap development. As an extension of understanding the problems clients face, determine some specific product ideas that will make an impact. We help them define their growth journey. - Team coaching. I can work with your existing team and guide them through any of the above. Sometimes you need a person who has been there before to get them started. Companies we work with: Startups and fast growing companies that need to develop or refine their marketing strategy. When you need help developing a winning strategy and great tactical execution, we can help.

Pragmatic Institute 2023 Pragmatic Institute Ambassador

Mar. 2023 - Mar. 2024United StatesGroup Ambassador, Roadmaps, Pragmatic Alumni Comminity. Scope may include Agile Planning, Sprint Planning, Backlog pruning or any related artifacts. We may discuss anything process, tool or best practice related to Roadmaps.

CAHill TECH, Inc - CaHill Resources WBE,DBEProduct Officer and Cofounder

Oct. 2020 - Jun. 2022Clarence, New York, United StatesProduct and customer development. Refined aQuiRe SaaS platform into an award winning 🏆 resource for construction clients.

Project Management InstituteDirector Marketing Communications

May. 2020 - Sep. 2021Buffalo-Niagara Falls AreaMarketing leadership and execution of chapter business.

Spin N Grin Mobile Bike ServiceOwner

Jul. 2020 - Aug. 2021Buffalo-Niagara Falls AreaMaking bike service easy and convenient in Buffalo, NY. We come to you!

GP Strategies CorporationEnterprise SaaS Product Manager

Nov. 2018 - Aug. 2019Amherst, NYAs Product Manager in the IoT real time analytics space, I make sure that the development team is building the right product that solves the right customer problems. My role is half marketing and half technical where I research where the greatest needs are, then determine what features will address the issues in a compelling way. I guide the development, sales and marketing teams to meaningful contribution.

BMC SoftwareDigital Consultant Security Operations

Feb. 2016 - Apr. 2018United StatesProving solutions in multi cloud security operations. I leverage a multi-cloud SaaS platform to help companies strengthen their security posture. I guide Product Management toward an impactful roadmap that aligns with customer problems. I uncover weaknesses in operations, then provide new tools and processes that increase speed of remediation. I use established frameworks for telling stories and proving value and showing trusted partnership over time. I enable sales and marketing teams to provide winning solutions.

BMC SoftwareTechnical Account Manager & Automation Specialist, Global Outsourcing and System Integrator team

Feb. 2016 - Apr. 2017Greater New York City AreaI am a customer facing architect who helps IT Operations teams and Business users get better value and quicker payback on capabilities. I have a broad solution focus, but can help most deeply in the Datacenter Automation space by leveraging automation in Hybrid Cloud management and using public, private and managed cloud environments. I can assist by helping to build architectural roadmaps, provide product demonstrations and solving customer problems.

Hewlett-PackardCloud Solution Architect

Jan. 2014 - Sep. 2015US Public SectorCloud Architect on large, complex outsourcing projects. Typical projects involve developing architecture for custom user interface for ordering hybrid services. May use HP technologies such as CloudSystem, Openstack distribution or public cloud. Work closely with various technology communities, portfolio and delivery to make sure that projects are deliverable, efficient and meet customer requirements.

Hewlett-PackardEnterprise Architect, US Public Sector

Feb. 2010 - Jan. 2014US Public SectorProvide primary architecture guidance to large outsourcing projects. Write white papers, provide pre-RFP deal shaping consulting. When requirements are known, serve as primary technical leader for proposal response to provide guidance to each tower and ensure that technical, financial and business objectives are achieved.

Hewlett-PackardEnterprise Solution Leader

Feb. 2010 - Jan. 2011Outsourcing solution leader for US Federal Government sector.

itSMF USAVP Marketing Western New York Local Interest Group

Oct. 2010 - Jun. 2011Reach out an spread the gospel of IT service management along the corridor between Buffalo and Rochester. Get people excited about what ITIL can do for their company and their career.