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Work Background
The Intersect Group, ABM Industries Project Manager, UGK Pro implementation
Mar. 2024 - Jun. 2024Atlanta, Georgia, United StatesParticipate in leadership and cross-functional team meetings to optimize progress and maximize productivity. Work with the change management team to improve performance and optimize delivery to end users. Ensure the smooth running of the daily operations, vendor management, and logistical processes. Foster a positive, collaborative work environment by communicating consistently with internal and external stakeholders. Identify best practices and procedures that will inform future programs of standards and processes. Office buildings, airports, hospitals, data centers, manufacturing plants, distribution centers, entertainment venues, and more are among the types of industry areas ABM services.
HyBridge Solutions, Inc.Senior Project Manager - UKG
Oct. 2022 - Jul. 2023Atlanta, Georgia, United States
Bed Bath & BeyondSR. Project Manager
Jul. 2022 - Oct. 2022Remote
The Home DepotSenior Project Manager with Finance IT
Jul. 2021 - Apr. 2022Georgia, United StatesWork with the Financial Innovation and Transformation team leaders to transform the finance function from traditional, highly manual transactional, and outdated processes in a backward-looking function to a predictive and proactive mindset powered by intelligent insights and automation. As an Agile Project Manager working with the Tax, Supply Chain, and API teams, move from SAP to S4 Hana and helping to create an intuitive new solution while gaining a shared understanding through collaboration with the business and development team.
Change HealthcareSenior Project Manager
Jan. 2021 - Jul. 2021Atlanta, Georgia, United StatesI orchestrated the Talent Acquisition business and process transformation to a new HCM, the first phase in a multi-phase project. Workday technical solution delivery spanning Talent Acquisition, core compensation, advanced compensation, benefits, and payroll. Additionally, the solutions required with Ideal, Sterling, and Radancy (TMP). Provided partnership across multiple HR functions, staffing expertise, and direction for Global Staffing. Provided analysis of existing HR suite of tools; to assess current inefficiencies in the HR operations lifecycle. Act as the liaison between HR application vendors, benefits, and employee data management Worked with a continuous improvement mindset and sought opportunities to maximize the Workday investment additionally, coordinated with various departments and developed designs for user interfaces
OmniMax International, LLC.Operation and Process Consultant
Mar. 2020 - Jul. 2020Duluth, Georgia, United StatesI worked on the comprehensive end-to-end approach for setting up and improving the Knotwood sample room's functionality process – driven by customer satisfaction by quality, presentation, and time.
Kronos IncorporatedProject Manager IV
Oct. 2019 - Mar. 2020RemoteManufacturing, Retail, Hospitality, and Foodservice verticals; within the Distribution, Manufacturing, Logistics sectors
Computer Software, Business Needs, Workforce Management, Time and Attendance, Employee Scheduling, Absence Management, Labor Activities, Advanced Analytics. Agile Project Management Workforce Dimensions Suite
Workforce Central Suite
CRHProgram Manager
Apr. 2018 - Oct. 2019Atlanta, GeorgiaOwn the entire end-to-end branding strategy for CRH Americas, Inc., work closely with Management and Communications to guide decision-making and mitigate risk for the company’s new branding. Managed the build-out of new infrastructure and the office renovation projects. Worked with the PMO to design and implement a Resource and Capacity planning model. • Refine systems and methods to continually improve plans so that the organization can better anticipate customer needs.
Macy TechnologiesProject Manager
Jul. 2017 - Mar. 2018Greater Atlanta AreaAs an Agile Project Manager, I led the delivery of complex space optimization projects in the area of WMS/ Demand Planning. Worked closely to help guide decision-making and mitigate risk to get the best successful outcome.
SteelwedgeProgram Manager
Dec. 2015 - Dec. 2016Greater Atlanta AreaLed the delivery of complex SaaS projects in the area of Supply Chain/ Demand Planning. Worked closely with the customer to help guide decision-making and mitigate risk to get the best successful outcome. Managed pilot to roll out for the Steelwedge application. Gathered requirements from clients and translated them into configurations. Managed the project estimating, invoicing, work plan development, business requirements gathering, business process design tracking, and reporting of budget vs. scope and plan (internal and external). Managed a team to design and identify gaps and suggested solutions in the customer’s current processes. As an Agile Project manager, I conducted meetings including requirements gathering sessions and design sessions. Defined requirements, scope, objectives, deliverables, and issues; identified underlying requirements and causes of the problems; made recommendations for addressing needs. Facilitated daily Agile sprint meetings with the project team through the SDLC process.
REPL GroupPrincipal Project Manager
Jun. 2015 - Oct. 2015Greater Atlanta AreaLead the delivery of complex projects in the area of retail and WFM. Work closely with the customer to help guide decision-making and mitigate risk to get the best successful outcome.
Overall responsible for delivery of scheduling, T&A integration for Microsoft retail upgrade from an Enterprise to a SaaS model. Management of pilot to rollout of the Microsoft Sydney store
Managed global payroll software (ADP) integration to ensure the efficient handling of your compensation management needs. Gathered HCM requirements and translated them into configurations. The project estimating, invoicing, work plan development, business requirements gathering, and business process design tracking and reporting of budget vs. scope and plan (internal and external). Managed a team to design and identify gaps and suggested solutions
Managed configuration of onboarding and offboarding standards using JDA and MS People
Ensure compliance with standards, policies, procedures, and other requirements are met according to local laws. Managed project meetings including requirements gathering sessions and design sessions. Including defining requirements, scope, objectives, deliverables, and issues; identifies underlying requirements and/or causes of the problems; make recommendations for addressing needs.
RED BOOK CONNECT, LLCProject Manager
Jan. 2014 - Apr. 2015AlpharettaTo manage projects by owning and driving every element of success for that project. To be advocates for our internal processes and help others in the company and our customers to navigate them to drive successful results. Project estimating, invoicing, work plan development, business requirements gathering, and business process design tracking and reporting of budget vs. scope and plan (internal and external).
Scope management based on the Statements of Work, agreed upon acceptance criteria (within Business Design Documentation, functional specifications, or feature request) and/or contract.
Identify best practices, processes and tools too leveraging of resources for project success.
In an Agile environment, worked with development team in making the right commitments through story selection, sizing and task definition. Established and managed cost, schedules, and performance of medium, large, and complex projects. Fully accountable for complex/diverse projects with a high degree of risk.
Prepared regular status updates, recommendations and escalations to management (for both internal and external status reporting), evaluate service satisfaction related to the project.
JDA SoftwareProject Manager
Apr. 2011 - Jan. 2014Alpharetta, GAManage the daily financial reporting and budget control for the RedPrairie/jda for a Global Strategic client. Manage progress for the forecasting, tracking and reporting resources and projects. Managing communications and expectations of clients and sponsors. Prepare month-end project summaries for the PM and the client.
Manage the daily financial reporting and budget control for the Wal-Mart Global implementation projects.
Managed multiple projects in NetSuite/Open Air and Clarity. Managing Internal and External Vendors as well as onshore and offshore Team using various tool such as Web-Ex and Skype. Managed a multi-tenant implementation of HCM System (Workforce Management, T&A, Forecasting, Scheduling, benefits and Payroll).
Collaborated with senior management, functional managers, and project managers to plan business and technology initiatives and budgets.
Developed proposals for new application opportunities and consulted clients in developing application specs. Manage progress for the forecasting, tracking and reporting resources and projects.
Manage scope changes to accomplish successful, on time and within budget, project competition. Track milestones/deliverables and drive projects to completion by targeted deadlines.
Coordinate weekly meetings for multiple project teams.
Responsible for generating the ageing reports of the support tickets for both the project and the BU.
Working as a PMO to gather and analyze data for all projects within the BU.
Became a trusted adviser by building relationships and trust / respect with clients.
Fostered a strong team focused environment.
Work with client to resolve invoicing issues resulting prompt payment.
FMC AtlantaLabor / Cost Anaylst
Mar. 2009 - Apr. 2011Analyze Facilities Management, Custodial, Maintenance, Grounds, Administration and Materials Management labor workforce at major schools and universities to identify areas for cost containment and more efficient labor distribution. Gather staffing data, including individuals’ hours and locations worked, as well as pertinent data regarding size, proximity and physical layout of buildings, plants, other facilities and grounds (multiple campuses, if applicable). - Reorganize raw data delivered in multiple forms, including spreadsheets and other data dumps to extract accurate and most useful information. - Develop effective facilities map(s) with adjacencies, work required, hours of operations and anomalies involving general operations. - Apply breakdown of existing work schedules and patterns to physical layouts.
- Establish an effective plan projecting appropriate labor force distribution to optimize payroll dollars, time, manpower and availability of facilities.
- Sample projects include:
- Massachusetts Institute of Technology (MIT) – Custodial Project. 78 buildings, 5.6 million sq. ft., recommended fulltime labor shift: $1.5-2.0 million in projected saving in labor hours
- Tufts University – Custodial Project. 4 Boston-area campuses, 125 buildings, 2.1 million sq. ft., recommended team reassignment for projected $1 million in annual savings - Barry University (Miami) – Custodial & Grounds Project. 56 acre campus (work in process) over 2 million sq. ft., 58 buildings.
Miles Above EventsOwner
Jun. 2007 - Dec. 2010Greater Atlanta AreaManage and direct planning, operations and marketing for all or specific aspects of corporate and private special events. Consult with clients to determine needs, goals, expectations and budgets. Research, prepare and present alternative suggestions, layouts and menus; coordinate on-site production and clean up as necessary. Market services through cold calling, referrals, networks and lead generation. Partner with special event operator in Seattle, WA.
-Manage scope changes to accomplish successful, on time and within budget, project competition.
- Coordinate and execute multiple annual events with 15-1500 attendees; assist West Coast partner with planning and implementing events for Microsoft. - Prepare and monitor final budgets and provide periodic progress reports; track expenditures, including check requests, invoicing, and reporting.
- Aggressively gather information on each project to achieve quality event productions.
- Identify vendors; serve as liaison between client and vendors. - Prepare and modify event contracts as requested.
Emory HealthcareBusiness Manager
Apr. 2002 - Apr. 2008Directed daily operations with a Medical and Administrative Team of 6 and a 25-person staff caring for more than 2700 patients annually. Responsible for administration and operations of the division that cared for patients’ families at the Emory Children’s Center, Children’s at Egleston and Children’s at Hughes Spalding. Arranged and conducted donor tours of clinic and research facilities. Coordinated patient family introductions to development director
St. Joseph's HealthProject Coordinator
Jan. 2001 - Dec. 2002Greater Atlanta AreaResearched new technologies to increase operational productivity and efficiencies.
Managed the electronic medical records and wireless operations software.
Managed the capital budget request for new hospital applications
Trained 29-member team on billing software updates and releases.
ConvergysProject Coordinator
Jan. 2001 - Dec. 2001Greater Atlanta AreaManaged client and implementation team onsite for the initial setup of ICOMS billing system. Facilitated training on the setup and functionality of Statement presentation and DOC1. Traveled 70 to 90% of the time.
Daleen TechnologiesSenior Technical Engineer
Jan. 2000 - Dec. 2001Facilitated customer and software support to Tier 2 telecommunications clients. Installed and upgraded B2B and B2C business solutions product lines. Implemented and configured BillPlex client/server systems into customer environments. Performed database queries using TOAD and SQL*Plus.
Glenayre TechnologiesField Project Engineer
Jan. 1999 - Dec. 2000Served as Network Manager for product and development teams, coordinating design and implementation of new products. Trained internal and external customers on the functionality of new and existing products. - Tested new products in conjunction with the Quality Assurance Department.
- Coordinated Beta implementation and acceptance testing of new product releases worldwide.
- Used Oracle Discoverer to run ad hoc reports for database statistics and performance.
GTESenior Technical Analyst / Revenue Coordinator
Jan. 1997 - Mar. 1999Responsibilities included analyzing and monitoring revenue assurance reports. Coordinated reconciliation and switch to bill processes from an AS400, CMIS, and Virtuoso. Served as a liaison for Engineering, Switch Operations, Marketing Department and System Analysts. Administered a team of 10 Revenue Analysts.Oversaw the process of correcting information that was input into the billing database. Responsible for the billing verification of CMIS, CAS and Virtuoso II
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