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Work Background
Gotion Inc.Business Office Manager
Jan. 2024 - Jan. 2025Big Rapids, Michigan, United StatesI supported branch leadership in maintaining efficient operations of a start-up office, organizing meetings, schedules, and travel arrangements. Additionally, I assisted in budget preparation, monitored supplies, and handled billing and collections with the highest level of integrity and confidentiality.
Lakeland Title Of MecostaEscrow Agent/Account Executive
Feb. 2022 - Jan. 2024Big Rapids, Michigan, United StatesObtain and research necessary documentation such as public title records, examine and verify their accuracy, submit title applications, ensure filing is compliant with local, state, and federal regulations, and monitor the progress of applications to receive a clear title.
Order and review appraisals and title work and clear any issues. Prepare closing documents and coordinate closing with clients, title companies and realtors.
Assist with volunteer efforts throughout the local community, help establish, create and maintain relationships with various realtors and lenders throughout the area to better grow our business.
Create marketing ideas, material, and principles to ensure to our clients and customers that we are the number one in service, time after time.
Magnus Executive Assistant To Chief Executive Officer
Feb. 2020 - Feb. 2022Grand Rapids, Michigan, United StatesAssist the President/CEO with daily administrative duties and completed a broad variety of administrative tasks that include managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings.
Communicated with the general staff on the President/CEO’s behalf and coordinates logistics with high-level meetings both internally and externally. Coordinated meetings and strategic activities with the project managers and various staff.
Communicated directly and on behalf of the President/CEO with Board members, donors, foundation staff, and others on matters related to programmatic initiatives as directed. Conducted research on prospective corporate and foundation donors to identify and evaluate current needs and assembles materials needed for the proposals.
Drafted reports, letters of solicitation, proposals; prepares and coordinates oral and written communication with donors and prospects.
Supported President/CEO in their external commitments related to business, including service on external boards, committees and other groups.
Processed CEO's memberships with other organizations.
Responsible for payroll, AR/AP, and general bookkeeping.
US MarbleExecutive Assistant
Nov. 2016 - Jan. 2020Remus, MII oversaw and prioritized all executive schedules and organized and scheduled all meetings, creating an accessible filing system for all stakeholders. Facilitating the appointment calendar, managing all travel reservations, and coordinating and prioritizing all communication was my responsibility. I handled accounting duties, including check requests, expense reports, purchase orders, and invoices, and partnered to complete payroll and accounts payable and receivable. I was in charge of monitoring company project progress and communicated with teams to ensure goals were met in a timely manner.
Altitude BarGeneral Manager
Oct. 2013 - Sep. 2016Vail, COI managed the food and beverage operations for Altitude Bar & Grill in a high-profile tourist town. Duties included establishing a business plan, goals, and projected targets. I conducted staff training and development and created effective team member schedules. I adhered to all company and industry policies and guidelines and monitored customer service efforts to ensure an exemplary dining experience. Highlights of this position included:
• Increase in sales by 20% in the first quarter by implementing efficient new systems and procedures.
• Raising business revenues over 115% by critical operations communication, resulting in record nights with zero team member mistakes.
• Escalating brand awareness, driving up revenue by 30% by implementing effective marketing strategies.
Chisam Annuities & Insurance MarketingSr VP Sales & Marketing
Apr. 2010 - Jan. 2013Denver, Colorado, United StatesI planned and scheduled meetings, appointments, and travel accommodations for supervisors and managers and facilitated office communication, crafting and editing documents for executive leaders. I conducted onboarding of new employees and training of new administrative assistants. I oversaw shipping and mass mailings to clients, and executed routine office procedures, including copying, faxing, filing, and inventorying supplies.
Highlights of this position:
• Garnered the company $55K annually in savings by introducing new filing and organizational practices.
• Ranked second in top sales in a role outside the regular scope of the position.
Great Lakes Bottled Water CompanyExecutive Assistant
Feb. 2006 - Mar. 2010Greater Grand Rapids, Michigan AreaI efficiently opened the office for a new business start-up, establishing all procedures, protocols and hiring of new employees, ensuring a smooth operating environment for company success. I onboarded and processed paperwork for all new employees and managed human resource duties, including posting positions, recruiting, and interviewing. I administered payroll, accounts receivable and payable, expense and invoice documents, purchase orders, and bookkeeping reconciliations.
ExitRealtor - Transaction Coordinator
Apr. 2000 - Sep. 2006Big Rapids, MI
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