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Work Background
BDConnectivity & Pharmacy Operations SME, Dispensing Hospital International Platform Team at BD
Nov. 2016 - Jul. 2024Edinburgh, Scotland, United KingdomResponsible for designing medicines management software and connectivity approaches within the Dispensing Hospital business on an International basis. Currently focused on controlled substances management and inventory management software. Key functional responsibilities include: • assessing customer needs and workflows
• researching regulatory and best practice requirements
• software design for integrated controlled substances management
System C HealthcareProduct Manager (ePrescribing)
Jul. 2014 - Nov. 2016Edinburgh, Scotland, United KingdomProduct management responsibility for the Medway Electronic Prescribing & Medicines Administration (EPMA) system, that involves: - Being an advocate for the customer
- Working and communicating effectively with cross-functional teams.
- Being an expert in the product and keeping up to date with technological advances.
- Developing and executing the product road map.
- Monitoring of the marketplace, customers and competitors.
- Performing business analysis with subject matter experts and customers.
- Identifying new opportunities and product enhancements
- Identification, specification and prioritization of features, functionality and capabilities.
- Educating the sales force about the product
- Joint presentations with sales
- Joint relationship management with customer services.
McKesson UKProduct Manager (Medicines Management)
May. 2012 - Jun. 2014Edinburgh, Scotland, United KingdomProduct management responsibility for the Electronic Prescribing & Medicines Administration (EPMA) system. Developed product: - Business case
- Requirements catalog
- Road map
- Project plan
- Requirement specifications
- Feature list
- Description
MicrosoftGroup Program Manager
Dec. 2009 - Jan. 2012Bangkok, ThailandManaged a team of analysts and technical authors designing and documenting features covering the full range of applications within Microsoft's Amalga Hospital Information System. • Resolved release problems by developing robust quarterly software release cycles
• Improved the quality of functional specifications by introducing a comprehensive peer review process.
• Led the development of a student intern scheme to attract talent from Bangkok universities.
• Facilitated the divestiture of the Amalga Hospital Information System product and team from Microsoft Health Solutions Group to Orion.
MicrosoftSenior Program Manager
Jan. 2008 - Dec. 2009Bangkok, ThailandManager of 4 analysts and 2 technical authors designing and documenting features for the Medication Management and Laboratory applications within Microsoft's Amalga Hospital Information System. • Played a lead role in setting-up the business unit’s software engineering ship room.
• Developed and introduced a standard format for functional specifications for the business unit.
• Granted a patent for the “Pre-selection display of alerts in an order entry system”
• Awarded a Microsoft Gold Star for attention to detail and consistent delivery of high quality work.
Global Care SolutionsApplication Analyst
Feb. 2003 - Jan. 2008Bangkok, ThailandManager of 2 analysts and 6 developers designing and developing features for the Medication Management, Computerized Provider Order Entry (CPOE), Dietary Management, and Materials Management applications. • Developed world class software which greatly contributed to the acquisition of Global Care Solutions by Microsoft.
• Developed the system implementation methodology for the company.
Bumrungrad HospitalPharmacy Informatics Consultant
Feb. 2003 - Jan. 2008Bangkok, ThailandIn the role of a Pharmacy IT consultant to Bumrungrad International Hospital, Bangkok, introduced automation (Swisslog, Pyxis, and ScriptPro), re-engineered pharmacy workflow, and led a project to redesign, refit, and refurbish all pharmacies.
NHS ScotlandPrincipal Pharmacist (IM&T)
Oct. 1998 - Jan. 2003Ayr, United KingdomProject Manager responsible for the implementation, evaluation, and day-to-day management of the JAC electronic prescribing and medication administration system as a pilot project for NHS Scotland. • Implemented and supported the JAC Electronic Prescribing & Administration System at Ayr Hospital, the pilot site for NHS Scotland.
• Project managed the upgrade of the JAC Stock Management system from legacy to Windows version at Ayr Hospital.
• Project managed the implementation of the Windows version of the JAC Stock Management system across all Ayrshire & Arran NHS Trust hospitals.
• Developed a Drug Utilisation Database to support budgetary management.
Cerner CorporationSenior Application Analyst
Oct. 1992 - Oct. 1998Riyadh, Saudi ArabiaResponsible, Middle East region, for implementing and supporting Cerner's PharmNet (pharmacy information), ProCure (materials management), Discern Explorer (SQL), and Discern Expert (rules based decision support system) products. • Worked with clients to define clinical workflows, detailed end user requirements, process improvement opportunities, product training, and provided assistance with system testing, on-site conversion and long-term post-conversion support.
• Devised and delivered training courses for Discern Explorer and Discern Expert.
• Established and managed systems for tracking the purchase and supply of system manuals to customer sites, and operating the office technical reference library for employees.
NHS LothianPrincipal Pharmacist
Jun. 1991 - Oct. 1992Edinburgh, Scotland, United KingdomResponsible for providing pharmacy IT support. Co-ordinated the development of formulary management and the provision of drug utilisation reporting across Lothian Health Board hospitals. • System manager for the Lothian Pharmacy Information Management System (LOPIMS).
• Project managed the replacement of LOPIMS with the implementation of with the Integrated Clinical & Supplies Information System (ICSIS) across Lothian Health Board Hospital Pharmacies.
• Provided the ICSIS development team with requirements and feature specifications for compounding and drug utilization reporting.
• Developed, implemented, and supported a computerized labor and service management system for LHB Pharmacy. • Represented LHB on national formulary management and pharmacy IT committees.
• Wrote software solutions to support the provision of Pharmacokinetic and Total Parenteral Nutrition services.
NHS LothianSenior Pharmacist (Formulary)
Aug. 1990 - Jun. 1991Edinburgh, Scotland, United KingdomDeveloped and introduced formulary management system. Led a team of 6 formulary pharmacists. Contributed to the development and extension of clinical pharmacy services. Lothian Health Board (LHB) Pharmacy Information System Manager. Designed and implemented information technology training programme for LHB pharmacy staff.
Royal Hospital for Sick Children, EdinburghSenior Pharmacist
Aug. 1989 - Aug. 1990Edinburgh, Scotland, United KingdomResponsible for the management of the dispensary, aseptic dispensary, and clinical pharmacy services..
Strathclyde UniversityHonorary Clinical Lecturer
May. 1989 - Oct. 1992Glasgow, United KingdomAppointed honorary clinical lecturer on a teacher/practitioner basis, with part time undergraduate and postgraduate teaching commitments.
NHS LothianPharmacist
Jan. 1986 - Jul. 1989Midlothian, Scotland, United KingdomThrough participation in a rotational training programme, obtained experience in most areas of hospital pharmacy practice: * Dispensary Management
* Aseptic Dispensing
* Aseptic Manufacturing
* Manufacturing
* Quality Assurance
* Medicines Information
* Clinical Pharmacy: Care of the Elderly, Orthopaedics, Medical, Surgical, Pyschiatric, Oncology
BootsRelief Manager
Jun. 1985 - Dec. 1985Midlothian, Scotland, United KingdomProvided relief management covering branches across the Lothian and Borders area,.ranging from branches in residential areas to city centre high street stores.
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