ista International GmbHKey Accounts Manager
Jan. 2012 - Jan. 2015Dubai, United Arab EmiratesCompany Activities: BTU Metering, Installation and Retrofit, Reading, Billing and Collection
Key Responsibilities: Business development, sales, contract management, negotiating offers and prices. Training the junior team on best customer service practices and interfering when necessary. Writing proposals, creating user agreement from scratch. Creating the collection department along with an automated payment method from scratch, recruiting and training the junior collection team. Liaising among the different departments, organizing end of year event and organizing clients’ entertainment.