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Network Power<100 people
Roles
🔥50%
Startup Founder
💸50%
Marketing
✨50%
Business Owner
Geos
Work Background
GenHead of Operations & Co-Founder
Oct. 2023 - Apr. 2025São Paulo, Brasil
GenCPO & Co-founder
Dec. 2020 - Oct. 2023São Paulo, Brasil- Led product management and strategic innovation for fintech solutions, utilizing agile methodologies.
- Developed highly innovative solutions for retail, SaaS, and B2BC customers.
- Ensured market alignment and customer needs satisfaction through continuous feedback and iteration.
- Fostered a culture of innovation, staying ahead of industry trends to create groundbreaking products.
- Conducted thorough market research and competitive analysis to inform product strategy and positioning.
- Collaborated closely with engineering teams to ensure technical feasibility and alignment with product goals.
NeruCustomer Success & Co-founder
May. 2018 - Dec. 2020Goiânia e Região, Brasil- Project management using the best practices including agile methods;
- Structured our support to attendant our clients with zendesk platform;
- Make calls when if necessary;
- Survey of possible serious errors through tests of our solution.
Negócio SimplesUser Experience & Co-Founder
Jan. 2016 - May. 2018
Doce Vida AlimentosIT Coordinator
Oct. 2013 - Jun. 2017AnápolisSystem Implementation and Integration: - Led the deployment and integration of the TOTVS ERP system, ensuring seamless transition and minimal downtime.
- Coordinated and managed the migration of legacy systems to the TOTVS platform, providing extensive user training and support. Legacy Software Management: - Supervised the maintenance and updates of legacy systems, ensuring business continuity and minimizing disruptions.
- Planned and executed the integration of legacy systems with new software solutions, ensuring compatibility and efficiency.
- Developed strategies for the eventual replacement of legacy systems, including impact analysis and risk mitigation plans. Security and Reliability: - Supervised the implementation of IT security policies and protocols to safeguard sensitive data within the TOTVS environment and legacy systems.
- Conducted regular audits and system checks to ensure the integrity and reliability of the TOTVS platform and legacy systems. Collaboration and Problem Solving: - Collaborated with cross-functional teams to identify and resolve system issues, improving overall operational efficiency.
- Implemented solutions for compatibility issues between legacy systems and new software. Network Infrastructure: - Supervised the configuration and maintenance of network infrastructure supporting the TOTVS ERP system and legacy systems, ensuring high availability and performance. Continuous Improvement and Vendor Management: - Facilitated continuous improvement initiatives by integrating new features and updates from TOTVS, aligning with
Doce Vida AlimentosSystem Analyst
Jun. 2012 - Oct. 2013Anápolis e Região, Brasil- Assisted with system consultancy and module implementations of TOTVS to support company growth.
- Managed IT service requests, ensuring SLA compliance.
- Provided technical support and training to TOTVS users, promoting effective system use.
- Analyzed system performance and identified areas for improvement, recommending appropriate technological solutions.
ZoofloraIT Supervisor
Jul. 2009 - Jun. 2012Anápolis, Goiás, Brazil- Led structured cabling and server architecture projects.
- Implemented ZIMBRA for internal email, supporting File Server and Active Directory setup.
- Oversaw the implementation and updates of the TOTVS ERP system, including the development of custom routines.
- Managed IT budget and procurement to optimize resources and reduce costs.
- Provided support and ensured SLA compliance while collaborating with multidisciplinary teams.
- Handled various systemic and infrastructure activities, ensuring overall IT operational efficiency.
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