Echelon OpsBusiness Operations & HR Integrator for Start Ups
Dec. 2023United States, SacramentoKey Responsibilities: Business Transformation, Operations Strategy, Supply Chain Optimization, Agile HR System Design, EOS Implementation
Achievements:
-Completed comprehensive supply chain overhauls for start-ups, leading to 40% faster order fulfillment and improved demand forecasting, ensuring inventory sufficiency for high-demand periods.
-Designed and implemented agile HR frameworks, enabling effective hiring processes, boosting retention by 30%, and fostering employee satisfaction.
-Successfully transformed business operations for Everest Labs and Savelix within three to six months, positioning them for scalable growth.
Key Consulting Engagements:
1. Head of Operations & HR (Consultant)
Everest Labs | Dec 2023 – Aug 2024
Key Responsibilities: Operational Strategy, Workflow Optimization, Supply Chain Management, Marketing Support, Team Development
Achievements:
-Improved supply chain efficiency by 30%, reducing delays and enhancing order accuracy by 25%.
-Streamlined marketing support operations to enable faster product launches and better cross-functional coordination.
2. Head of Operations & HR (Consultant)
Savelix | Aug 2024 – Dec 2024
Key Responsibilities: Operations Leadership & Strategy, Supply Chain Management, Customer Service, HR Framework Implementation, EOS Integration
Achievements:
-Designed and implemented an end-to-end HR system, streamlining hiring processes, boosting retention by 30%, and fostering a workplace culture of engagement and satisfaction.
-Overhauled supply chain processes, improving demand forecasting accuracy and reducing order fulfillment times by 40%, resulting in enhanced customer satisfaction and operational cost efficiency.
-Integrated EOS tools to align teams and optimize workflows, achieving a 30% improvement in productivity across departments.
-Strengthened customer service frameworks, leading to faster issue resolution and a 20% increase in customer experience ratings.