Requests
9
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💰100%
Investor & VC
🔥100%
Startup Founder
💸100%
Marketing
Geos
🇵🇭100%
Philippines
Work Background
Echelon OpsBusiness Operations & HR Integrator for Start Ups
Dec. 2023United States, SacramentoKey Responsibilities: Business Transformation, Operations Strategy, Supply Chain Optimization, Agile HR System Design, EOS Implementation
Achievements:
-Completed comprehensive supply chain overhauls for start-ups, leading to 40% faster order fulfillment and improved demand forecasting, ensuring inventory sufficiency for high-demand periods.
-Designed and implemented agile HR frameworks, enabling effective hiring processes, boosting retention by 30%, and fostering employee satisfaction.
-Successfully transformed business operations for Everest Labs and Savelix within three to six months, positioning them for scalable growth.
Key Consulting Engagements:
1. Head of Operations & HR (Consultant)
Everest Labs | Dec 2023 – Aug 2024
Key Responsibilities: Operational Strategy, Workflow Optimization, Supply Chain Management, Marketing Support, Team Development
Achievements:
-Improved supply chain efficiency by 30%, reducing delays and enhancing order accuracy by 25%.
-Streamlined marketing support operations to enable faster product launches and better cross-functional coordination.
2. Head of Operations & HR (Consultant)
Savelix | Aug 2024 – Dec 2024
Key Responsibilities: Operations Leadership & Strategy, Supply Chain Management, Customer Service, HR Framework Implementation, EOS Integration
Achievements:
-Designed and implemented an end-to-end HR system, streamlining hiring processes, boosting retention by 30%, and fostering a workplace culture of engagement and satisfaction.
-Overhauled supply chain processes, improving demand forecasting accuracy and reducing order fulfillment times by 40%, resulting in enhanced customer satisfaction and operational cost efficiency.
-Integrated EOS tools to align teams and optimize workflows, achieving a 30% improvement in productivity across departments.
-Strengthened customer service frameworks, leading to faster issue resolution and a 20% increase in customer experience ratings.
Dale Carnegie TrainingDirector of Operations - Sr. Director of Rev Ops
Jul. 2023 - Oct. 2023United States, San JoseIndustry: Professional Development &Training Provider - Global
Key Responsibilities: Cross-Functional Team Leadership, Revenue & Operations Strategy, Process Optimization, Change Management, Training Program Management, Employee Engagement
Achievements:
-Promoted from Operations Director to Senior Director for Revenue & Operations due to exceptional leadership and impact on team productivity and satisfaction.
-Increased training program efficiency by 25%, reducing scheduling delays and improving customer satisfaction by 20%.
-Successfully led the operations team in implementing process improvements and managing change initiatives, achieving quarterly ROCKS consistently.
-Enhanced employee retention and satisfaction through effective HR strategies and team development, fostering a culture of engagement and productivity.
-Streamlined cross-functional collaboration across sales, marketing, and operations teams, driving alignment with strategic goals.
Dale Carnegie TrainingDirector of Operations
Jan. 2023 - Jul. 2023Los Angeles County, California, United StatesIndustry: Professional Development &Training Provider - Global Operational Transformation: Led a successful transformation of day-to-day training program operations by optimizing scheduling logistics and enhancing customer service, demonstrating a strong capability to drive operational excellence. Process Optimization & Continuous Improvement: Demonstrated expertise in process optimization and continuous improvement Collaborative Servant Leadership to cross-functional diverse teams
Information Tech ConsultantsDirector of Office Operations
Feb. 2022 - Jan. 2023Industry: IT - Mobile Dev and Engineers for Apps (iOS/ Android/ O365) - UK Efficient Back-Office Management: Successfully managed daily back-office operations for HR and Operations departments, ensuring efficiency, accuracy, and compliance with regulatory requirements. Strengthened Client and Vendor Relationships: Oversaw client and vendor onboarding, cultivating stronger business relationships and driving organizational efficiency, aligning with Turn Forward's focus on relationship management and efficiency in offshore wind energy initiatives.
IT BY DESIGNChief Of Staff
Sep. 2021 - Feb. 2022New Jersey, United StatesIndustry: Manages Service Provider (IT) - US Provided comprehensive cross-functional executive support to the Chief Executive Officer. Strategic HR and Office Setup: Spearheaded HR operations and orchestrated the setup of a startup office in the Philippines, overseeing office and HR functions for 30 employees, a testament to your change leadership and HR management skills. Team Development and Process Enhancement: Managed and developed the Executive Assistant team, focusing on recruitment, training, retention, and process improvements, showcasing your ability to nurture talent and drive continuous improvement in team dynamics
IT BY DESIGNExecutive Assistant To Chief Executive Officer
Jan. 2021 - Sep. 2021New Jersey, United States
Greenenergy Import Trading Co.Admin & Logistics Manager
Jun. 2017 - Dec. 2020National Capital Region, PhilippinesIndustry: Direct importer of global industrial supplies and renewable energy (PH) Streamlined Vendor and Logistics Operations: Optimized international vendor and logistics operations, reducing costs and enhancing supply chain efficiency. Employee Advocacy and Cross-Functional Collaboration: Advocated for employee well-being and collaboration across departments, fostering a culture of innovation and continuous improvement. Budget Management and Compliance: Effectively managed department budgets and ensured HR compliance with regulatory requirements, contributing to ethical and efficient operations.
White & Case LLPRemote Executive Assistant
Jan. 2015 - Dec. 2017NCR - National Capital Region, PhilippinesIndustry: Global Law Firm (US, EMEA, APAC) Stakeholder Relationship Management: Skillfully managed relationships with key stakeholders, including the PH Director and Asia C-Level Executives Remote Team Support: Provided comprehensive remote executive assistance, facilitating efficient operations across geographically dispersed teams International Stakeholder Engagement: Successfully engaged with international stakeholders, demonstrating cultural competence and adaptability in a globally diverse environment
Intch is a Professional Networking App for the Future of WorkSee more people like Erika on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
535009 people
33
Business Owner
21
FINANCE MANAGER - CFO @ Makati Development Corporation
26
Communications Specialist
103101 people
19
Executive Services and Business Development specialist @ Savvydesk PH business support services
44
Senior Facilities Manager, Safety Officer 3, Pollution Control Officer
18
Head of Marketing