Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
📞33%
Call Center
💬33%
Customer Service
📋33%
Assistant
Geos
🇲🇽33%
Mexico
Work Background
Phone Customer Support
wedüPhone Customer Support
Mar. 2024 - May. 2024• Answer inbound calls from customers promptly and professionally. • Assist customers with updating their account information, such as billing details, contact information, and preferences. • Document customer interactions and maintain accurate records in our database.
Customer Support Team Lead
Wearsafe LabsCustomer Support Team Lead
Apr. 2020 - Mar. 2023Hartford, Connecticut Area
Tier II Payment/Customer Support
SkillshareTier II Payment/Customer Support
Jan. 2020 - Dec. 2023New York, United StatesProvide high-quality email support to Skillshare members on their payment issues Communicate with the rest of the Support Team to surface issues, learn new workflows and processes
Customer Service Officer
MoshCustomer Service Officer
Aug. 2019
Technical Support Specialist L2
Wearsafe LabsTechnical Support Specialist L2
Aug. 2019 - Apr. 2020Hartford, Connecticut Area
Customer Support Specialist
Wearsafe LabsCustomer Support Specialist
Nov. 2018 - Aug. 2019Hartford, Connecticut, United States
Technical Support Analyst L3
IntegrityNet Solutions & ServicesTechnical Support Analyst L3
Apr. 2014 - Nov. 2018Philippines
Financial Service Advisor
JPMorgan Chase & Co.Financial Service Advisor
Jan. 2012 - Jun. 2013Philippines
Technical Support Specialist
SPi GlobalTechnical Support Specialist
Jan. 2011 - Oct. 2011Philippines
Operations Supervisor
TeleTechOperations Supervisor
Jan. 2007 - May. 2010Philippines
Customer Service Representative
Advanced Contact Solutions, Inc.Customer Service Representative
Jan. 2006 - Oct. 2006Philippines

Requests

Touchpoint image
15
Looking for a Job
Customer Service Specialist Role
Show more
Touchpoint image
0
Personal Pitch
Empathetic Customer Engagement for Startups
Show more
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Dennis Joel on Intch
Call Center
310816 people
19
Team Manager @ Amazon Operation Services Philippines, Inc.
26
Communications Specialist
16
Director, IT @ Optum
Call CenterTechnical Support Agent
51268 people
19
Executive Services and Business Development specialist @ Savvydesk PH business support services
29
IT Quality Assurance Specialist @ Freelancer
16
Digital Adoption Specialist @ ClickUp