Requests
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Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
📞33%
Call Center
💬33%
Customer Service
📋33%
Assistant
Geos
🇲🇽33%
Mexico
Work Background
wedüPhone Customer Support
Mar. 2024 - May. 2024• Answer inbound calls from customers promptly and professionally.
• Assist customers with updating their account information, such as billing details, contact information, and preferences.
• Document customer interactions and maintain accurate records in our database.
Wearsafe LabsCustomer Support Team Lead
Apr. 2020 - Mar. 2023Hartford, Connecticut Area
SkillshareTier II Payment/Customer Support
Jan. 2020 - Dec. 2023New York, United StatesProvide high-quality email support to Skillshare members on their payment issues Communicate with the rest of the Support Team to surface issues, learn new workflows and processes
MoshCustomer Service Officer
Aug. 2019
Wearsafe LabsTechnical Support Specialist L2
Aug. 2019 - Apr. 2020Hartford, Connecticut Area
Wearsafe LabsCustomer Support Specialist
Nov. 2018 - Aug. 2019Hartford, Connecticut, United States
IntegrityNet Solutions & ServicesTechnical Support Analyst L3
Apr. 2014 - Nov. 2018Philippines
JPMorgan Chase & Co.Financial Service Advisor
Jan. 2012 - Jun. 2013Philippines
SPi GlobalTechnical Support Specialist
Jan. 2011 - Oct. 2011Philippines
TeleTechOperations Supervisor
Jan. 2007 - May. 2010Philippines
Advanced Contact Solutions, Inc.Customer Service Representative
Jan. 2006 - Oct. 2006Philippines
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