Advanced Contact Solutions, Inc.
Company Employees
Jenny Constantino
HR Advisor
Verified
Jenny Constantino is a dynamic HR Advisor with over 15 years of experience with a keen eye for talent optimization and customer experience management., In Jennys leadership roles she has consistently driven workforce efficiency and employee satisfaction across diverse industries. Her expertise in change management and leadership development has empowered teams to navigate complex customer support issues smoothly and effectively. She is known for her innovative approach to employee engagement and her ability to tailor solutions that align with continuously improving CX to meet corporate objectives and culture. Jenny has successfully led numerous high-impact projects, including the redesign of performance management systems and the implementation of CX projects that increased client satisfaction ratinga. Jenny is dedicated to fostering inclusive workplace environments and crafting strategies that support long-term business growth. Her commitment to continuous improvement make her a valuable assetMore...
Dennis Joel Briones
Customer service specialist @GetMosh
Verified
Dennis Joel Briones is a dedicated Customer Service Specialist at GetMosh, where he excels in delivering exceptional customer experiences and resolving complex client issues with efficiency and empathy. With over fifteen years of experience in the customer service industry, Dennis has a proven track record of enhancing customer satisfaction and loyalty through innovative problem-solving and personalized support. His commitment to continuous improvement has led to a 20% increase in positive customer feedback and a significant reduction in response times. Outside of work, Dennis is passionate about mentoring new team members and fostering a collaborative work environment that encourages growth and excellence.More...
Krystel Marcelo
Operations Manager @Skip Force
Verified
I'm Krystel Marcelo, an experienced Operations Manager based in the Philippines. Currently, I lead multiple teams, handling development, marketing, and customer success. I specialize in managing platforms like Hubspot, Podio, and ClickUp, while also creating and maintaining internal processes, including SOPs and project flow charts. With a background in customer success and virtual assistance, I focus on ensuring smooth operations, client satisfaction, and team collaboration. My experience spans across quality assurance, service desk support, and process improvement in various industries.More...
Ma. Gerpie Nicole Lubi
Operations Manager @VaticAI
Verified
Experienced Operations Manager | Orchestrating Excellence through Strategic Process Optimization | Driving Results, Efficiency, and Team Empowerment | Passionate MultipotentialiteMore...