Years of experience: 11

Language SpecialistTranslatorAssistantService Quality ManagerLive ChatChat Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Fabio's Career Path
Community manager / Customer Success managerMay. 2022 -
Mar. 2023
Unger AcademyCommunity manager / Customer Success manager
Italia
Team LeaderJun. 2021 -
May. 2022
TranscomTeam Leader
Pola
Quality Assurance AnalystDec. 2020 -
May. 2021
ConcentrixQuality Assurance Analyst
Sofia•Responsible for delivering the vendor processes in relation to Call Monitoring; •Case Wellness and calibration for all Contacts Channels; •Responsible for driving vendor to deliver to required levels of service; •Responsible for performing/coordinating end to end Case Wellness review; •Responsible for providing feedback to CSR/Team Managers and Quality; •Manager on call monitoring/Case Welln...

Fabio's Posts

  • How I can help you

    • Conduct comprehensive vulnerability assessments • Identify and mitigate potential risks • Leverage diverse experience for tailored solutions

  • People I am looking for

    • Small businesses seeking robust security • Firms needing cost-effective risk management • Companies aiming for secure growth

  • Experience & Cases

    • Fresh perspective with innovative approaches • Ready to build a track record of success • Eager to establish strong client partnerships

  • How to contact

No responses yet
0

  • How I can help you

    • Localization and general translation expertise • Years of experience ensure high-quality results

  • People I am looking for

    • Open to companies and individual clients • Flexible and adaptable to various needs

  • Experience & Cases

    • Translated multiple Android and iOS apps • Collaborated with Cheetah Mobile

  • How to contact

No responses yet
0