NCBA Group
Company Employees
Joe Oyieke
Head of Technical Program Management | Product & Engineering @NCBA Group
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Joe Oyieke is the Head of Technical Program Management | Product & Engineering at NCBA Group, where he leads innovative strategies to drive technological advancements and streamline product development. With over a decade of experience in the tech industry, Joe is known for his expertise in optimizing engineering processes and fostering cross-functional collaboration. A graduate of The University of Salford with a masters of science degree in Project Management he is passionate about leveraging technology to create impactful solutions. Outside of work, Joe enjoys mentoring young professionals and exploring the latest trends in artificial intelligence.More...
Tonny Ouko
WordPress Developer @David Graeber Institute
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I am a full-stack web developer specializing in WordPress and Shopify solutions. I design, build, customize, and maintain secure, high-performance websites and e-commerce platforms that are reliable, scalable, and optimized for real-world use. My work spans both frontend and backend development, delivering responsive user interfaces, clean and maintainable codebases, and robust server-side functionality. I tailor WordPress and Shopify implementations to each client’s brand, functionality requirements, and growth objectives, ensuring consistent performance across all devices and browsers. In addition, I also manage database design, integration, and optimization; payment gateway and third-party service integrations; performance tuning; security hardening; and search engine optimization best practices. From initial architecture and deployment through ongoing maintenance and enhancements, providing end-to-end ownership of the web platform, ensuring stability, scalability, and a seamless user experience.More...
David Ngama
Senior Manager Risk Management and Compliance @NCBA Group-Digital Business
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Risk & Compliance Leader with 9+ years’ experience across banking, insurance and fintech. I specialize in building strong operational risk frameworks, strengthening controls and driving business efficiency. I have a proven track record of implementing ERM framework, reducing operational issues, closing long-outstanding risk items and significantly improving audit outcomes through process redesign, automation and proactive risk culture building. Passionate about turning risk management into a strategic enabler that supports growth, innovation and regulatory confidence.More...
Mary Njenga
Finance professional
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Finance professional with over 10 years of experience. 6 years of Big 4 experience with KPMG 8 years in Banking as a Finance and Strategy Leader Member of ACCAMore...
Nickson Kimathi
Chargebacks Specialist @LOOP DFS
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I am a finance enthusiast with over seven years of experience in the Banking industry, specializing in delivering innovative and customer-focused solutions that drive business growth and financial inclusion. Currently, I work as a Cards, Payments and Chargebacks Specialist at NCBA Group, where I manage the reconciliation and settlement of channel transactions, collaborate with key stakeholders such as VISA, MasterCard, and Kenswitch, and develop customer-centric data analysis reports. Innovation is at the core of my approach. I have actively contributed to the development and implementation of groundbreaking card and payment solutions, such as OCT, AFT, BNPL, and Scan to Pay technologies, that have revolutionized the way transactions are conducted and fostered financial inclusion. I am also passionate about empowering individuals and businesses to achieve financial success, by providing guidance on personal finance, small business growth, and entrepreneurship. By leveraging my strong background in finance and entrepreneurship, I aim to provide value-added services that enhance customer satisfaction and retentionMore...
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Nyawira Kigathi
Partnerships Manager @NCBA Group
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Hellen Mwayo
PMO Manager @NCBA Group
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Jane Gikera
HRBP @NCBA Group
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I have 9 years of recruiting , HR generalist and Business Partnering for multiple companies in the manufacturing, Renewable energy, Health FMCG, Banking and Agritech industries Now, a few reasons why I am interested in HR business partner role; 1.6+ years of experience in a People Partner role supporting Kenya & Uganda partly Tanzania 2.Strong communication skills and ability to influence multiple stakeholders 3.Working for HR Management Frameworks: Set up all Group HR policies, procedures and processes,notably staff handbooks, performance management mechanisms, Staff Benefits Administration Programs, Manpower planning, 4.Experience working in complex- ambiguous environments. 5.Enthusiastic team player with a drive to create a positive work environment. 6.Ability to identify problems and drive solutions independently.More...
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Ray Ntagozera
I.T. Specialist @NCBA Group
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Ray Ntagozera is a seasoned IT Specialist at NCBA Group, where he spearheads innovative technology solutions to enhance operational efficiency and security. With over a decade of experience in the financial technology sector, Ray has successfully led multiple projects that have streamlined digital banking services, significantly improving customer experience. His expertise in cybersecurity and cloud computing has been instrumental in safeguarding the bank's digital assets. Ray is passionate about leveraging cutting-edge technology to drive business transformation and is a key figure in NCBA's strategic tech initiatives.More...
Tracy Opere
Customer Experience Manager
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Tracy Opere is a Customer Experience Manager with 4+ years of experience designing end-to-end customer journeys that increase loyalty and lifetime value. At NCBA, she led a cross-functional team that translated customer insights into actionable improvements, driving a 22% boost in NPS and a 15% reduction in churn over two years. Tracy specializes in building scalable feedback loops, reimagining support operations, and coaching frontline teams to deliver consistent, human-centered service. She is passionate about using data, storytelling, and empathy to turn everyday interactions into memorable brand experiences.More...
Caroly6 Nduku Maingi
Lecturer
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Strategic results-driven professional with 20+ experience in financial services business development and organizational growth.Coach mentor lead large teams, design high-impact strategies deliver sustainable results .More...
Felista Mueni
Data Scientist @GOMYCODE
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Felista Mueni is an accomplished Data Scientist with over three years of hands-on experience designing, developing, and deploying machine learning and analytics solutions across the banking, fintech, and enterprise technology sectors. Her expertise spans predictive modeling, feature engineering, anomaly detection, and business intelligence automation using tools such as Python, R, SQL, Power BI, and TensorFlow. She has developed end-to-end analytical models that support credit risk assessment, customer segmentation, and churn prediction—projects that have contributed to improved risk accuracy and a 20% uplift in customer retention. Felista has also led the automation of enterprise BI dashboards, reducing reporting time by 25% and increasing organizational decision-making speed. In her role as a Data Science Instructor, she guides and mentors learners in supervised and unsupervised machine learning, model deployment, and financial analytics, helping emerging practitioners build real-world, industry-ready solutions. Her achievements include supporting high-accuracy data governance frameworks, enhancing enterprise data quality to over 98%, and driving analytics adoption across cross-functional teams. Felista blends strong technical capability with strategic problem-solving, making her a key contributor to data-driven innovation and operational excellence.More...
Lucy Kawira
Founder & CEO
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Previous profession, marketing. Now a business owner. Check out my bio here https://www.linkedin.com/in/lucykmngaruiya?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appMore...
Jinita Desai
Director of Sales @Alpine Adventures Ltd
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Jinita Desai is the Director of Sales at Alpine Adventures Ltd., where she has spearheaded a 80% increase in revenue over the past two years by implementing innovative sales strategies and fostering a customer-centric culture. With over a decade of experience in the adventure tourism and safari industry, Jinita is renowned for her ability to build high-performing teams and forge strategic partnerships. She is an ACCA and holds a BSC from the University of Warwick and is a passionate advocate for sustainable tourism practices. Outside of work, Jinita enjoys traveling and exploring sustainability projects worldwide.More...
Mike Muthengi
Chief Strategy Officer (CSO) @Muthengi Consulting
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Mike Muthengi is the Chief Strategy Officer at Muthengi Consulting. He holds a Master's of Arts in Leadership - Business Entrepreneurship from Pan Africa Christian University in Kenya and is currently pursuing a PhD in Organisational Leadership. Mike has worked in the commercial banking sector and development finance sector for over 20 years before setting up Muthengi Consulting. Muthengi Consulting assist business owners and individuals in clarifying their personal and business vision, creating actionable processes and making necessary changes that lead to lasting transformation of their lives and businesses. He is passionate about serving SME business owners so that they can grow and scale their businesses. Mike has worked with numerous businesses in his career in the commercial banking and development finance sector, and is currently working as an independent consultant and coach, supporting business owners in their journey to grow and scale their businesses.More...