Thanks to my experience in the software development sector, under Agile and Testing methodologies, together with SAP best practices, I have managed to maintain, improve and carry out SAP SuccessFactors projects with a high level of customer satisfaction.
I work every day to improve and develop my soft skills as they are the basis of good service, and customer support in their adaptation to new processes.
I have a great capacity to adapt in complex environments, I am characterized by empathizing quickly with the Client and achieving very productive work synergy.
Within SuccessFactors, I have extensive experience in the Global Benefits module, developing the solution for different clients with their particular complexities and integrations; implementing the Global Benefits module in one of the largest projects in Argentina (Globant), which has more than 100 benefits for 16 countries.
I have worked in the development of new integrations via CPI, as well as process automation within the Central Employee module, exploiting to the maximum the standard functionalities of the platform.
Always willing to improve the user experience, and focused on providing the best quality of service possible.More...
André Lisboa
Copywriter, Proofreader, Translator, Vídeo Editor and Subtitler@André Lisboa
Verified
André Lisboa is a highly skilled professional with a diverse portfolio of services including copywriting, proofreading, translation, video editing, and subtitling. His comprehensive skill set enables him to provide a holistic approach to content creation and editing. His linguistic proficiency allows him to offer translation services in multiple languages, broadening his market reach. As a video editor and subtitler, he brings visual content to life and makes it accessible to a wider audience. His work is characterized by meticulous attention to detail, creativity, and a deep understanding of his clients' needs. At his own company, André Lisboa, he leverages these skills to deliver high-quality, tailored solutions for his clients.More...
Edmundo Iglesias
VP sales & marketing ASIA PACIFIC@Meliá Hotels International
Verified
Fluent Spanish French English managed travel & hotel marketing business in 7 different countries.More...
Nathan Rigaudeau
Guest experience & customer service specialist@Meliá Hotels International
Verified
Proactive worker looking to help your business and grow professionally together.
Speaking french english italian and english fluently.More...
Ramses Blaze
Guest service manager@Meliá Hotels International
Verified
Guest service manager for melia hotels internationalMore...
Ioana Stefan
All-in-one Virtual Assistant
Verified
I'm a jack of all trades—an all-in-one admin, visual creator, and tech enthusiast. With a passion for AI and automation, I streamline workflows and bring creative visions to life through expert video editing and graphic design.More...
Zazil Hernandez
Customer Care Manager
Verified
With over 22 years of experience in the hospitality industry, I specialize in customer service, conflict resolution, and operational management. Recognized for my leadership, results-oriented approach, and commitment to continuous improvement, I quickly adapt to industry changes, optimizing processes and enhancing the customer experience. I have extensive expertise in managing effective relationships, making informed decisions, and fostering collaboration within multidisciplinary teams. My focus is on continuous learning, adapting to new technologies, and always striving for constant improvement.
Additionally, my experience spans various sectors, including spas, airlines, restaurants, vacation clubs, marketing, front desk operations, and auditing. In these diverse environments, I have consistently demonstrated my ability to apply my skills to improve service quality, streamline operations, and enhance customer satisfaction, ensuring a positive impact on the overall business performance.More...
Guillermo Riera
Financial Controller | Finance Business partner
Verified
Guillermo Riera is a seasoned finance professional with extensive experience in financial control and business partnering. He has spent his career working in various roles within the finance industry, honing his skills in financial management, risk assessment, and strategic planning. As a financial controller, Guillermo oversees all aspects of financial management, including corporate accounting, regulatory and financial reporting, and budget and forecast preparation. His role as a finance business partner allows him to work closely with other business units, providing financial insights and analysis to support strategic decisions. Guillermo is known for his strategic mindset, attention to detail, and ability to balance financial control with business growth objectives.More...
Leonardo da Nova Moreira Jermann
Agente comercial@Stone Co.
Verified
High skilled professional with consistent international experience earned by intense
work and management of the front office, housekeeping and reservations departments in Massachusetts and in Rio de Janeiro.
Wide vision of the hospitality industry with the capacity to perform key roles within hotel operations with leadership, ethics and high standards of professionalism. Demonstrated ability to lead, train and manage operations of different scales and departments with over 200 employees.
Worked providing IT support. Provided sales support for Portugal area at Sony. Worked for 4 years as Business Manager of Mohave Brewery. Currently working as sales executive at Stone Co.More...
Emma Hiley
Customer Service Expert
Verified
Emma Hiley is a seasoned professional with a defined career in customer service. With over a decade of experience in the industry, she has honed her skills and emerged as a customer service expert. Emma is recognized for her exceptional problem-solving skills, ability to handle customer complaints efficiently, and her prowess in building strong customer relationships. Her keen understanding of customer behavior and her commitment to delivering high-quality service have made her a valuable asset in the consumer services sector. Emma's expertise extends to training and mentoring teams, ensuring they are well-equipped to exceed customer expectations. She continues to inspire others with her passion for customer service excellence.More...
Felipe Delgado Braga
Private Travel Director@Ativar Global
Verified
As Felipe Delgado Braga, Private Travel Director at Ativar Global, I have successfully curated and managed numerous luxury travel experiences for high-profile clients. I have established strong relationships with top-tier hotels, resorts, and travel service providers worldwide, ensuring exceptional service for my clients. I have also significantly increased the company's client base through effective marketing strategies and exceptional customer service. Furthermore, I have streamlined the travel planning process, making it more efficient and client-friendly.More...
Jonathan Avci
Général Manager@Plataran Indonesia
Verified
𝐃𝐲𝐧𝐚𝐦𝐢𝐜 𝐇𝐨𝐭𝐞𝐥 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 | 𝐄𝐱𝐩𝐞𝐫𝐭 𝐢𝐧 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 & 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩
Over the past year, my role as a Hotel General Manager has evolved significantly, requiring versatility and strategic foresight to enhance operational efficiency and reduce labor costs. I've successfully navigated these challenges by adopting a hands-on approach, working closely with my Heads of Departments to ensure peak performance across all facets of hotel operations. My commitment is to safeguard the owner's interests, lead teams towards exemplary achievements, and consistently exceed guest expectations.
"Quality means doing it right when no one is looking." - Henry FordMore...
Caio Morais
Senior Fund Admin / Investor Relations@Aztec Financial Services
Verified
Focused in delivering high quality services with 5 years experience in Fund Administration. Expert in problem solving and solutions.
Based in Luxembourg.More...
Gustavo Pinto
Hotel Assistant Manager@Hilton Hotels & Resorts
Verified
People manager, problem solver, attention to details and motivator.More...