Years of experience: 13
Call CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeCustomer Retention SpecialistCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Leonardo's Career Path
Sep. 2023 -Present
StoneAgente Comercial
Campos dos Goytacazes, Rio de Janeiro, Brazil
Jul. 2019 -Sep. 2023
Cervejaria MOHAVESales Manager
Rio de Janeiro e Região, Brasil
Oct. 2018 -Apr. 2019
SonyEuropean Sales Support Specialist
BudapestResponsible for the Sales support of Sony Portugal. • Supporting the Sales team by managing customers’ accounts; • Monitoring processes in SAP (stock level, material incoming, delivery date, freight and logistics, etc.); • Following up with clients on the telephone and email for administrative purposes; • Understanding the requirements and specification to ensure customer satisfaction.