Years of experience: 12

Brazil🎓 StudentGraduate Student

Trust Score

Highly reliable; strong professional involvement.

70%
Gustavo's Career Path
Front Desk Assistant ManagerSep. 2021 -
Present
Hilton Sao Paulo MorumbiFront Desk Assistant Manager
São Paulo, Brazil
Front Desk AgentFeb. 2016 -
Sep. 2021
Hilton Sao PauloFront Desk Agent
São Paulo Area, BrazilGreet guests as the primary point of contact between customer and hotel, check guests in and out, provide excellent service, make sure guests' needs and expectations are met at every opportunity, control room credit limits, act upon and follow up on problems reported by guests, run night shifts, prepare airline crew check-ins and group check-ins. As of January 2017, I also act as a Hilton Hon...
Guest Services CoordinatorMay. 2015 -
Feb. 2016
Hilton Sao Paulo MorumbiGuest Services Coordinator
São Paulo Area, Brazil

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