As a Customer Success Specialist at Darktrace, Amber Cannon has successfully managed and nurtured client relationships, ensuring high customer satisfaction and retention. She has effectively resolved customer issues, contributing to the company's reputation for excellent customer service. Amber has also played a key role in product development by providing valuable customer feedback and insights to the development team. Her efforts have significantly boosted customer engagement and product adoption rates.More...
Jaques Coleman
Solutions Engineer@Darktrace
Verified
As a Solutions Engineer at Darktrace, I have successfully implemented advanced AI algorithms and machine learning models to enhance cybersecurity solutions. I have been instrumental in customizing and integrating Darktrace's technology for various clients, improving their security posture significantly. I have also provided technical support and training to clients, ensuring they fully understand and can effectively use our cybersecurity solutions.
I also have experience in Microsoft infrastructure environments and have taken part in multiple larger projects such as cloud migrations of on-premise dilutions to cloud solutions. AD infrastructure and network solutions.More...
Alejandro Ceballos Lizárraga
Cyber Analyst@Darktrace
Verified
Leandro Moretti
Account Executive@Darktrace
Verified
Cybersecurity professional with more than 15 years of experience in the industryMore...
Adriana Gonzalez
Customer Success Manager
Verified
Adept at identifying client needs, implementing strategic initiatives, and optimizing customer experiences to exceed goals and maximize revenue. Customer-centric and results-driven professional with strong business acumen and a proven track record in account management, sales, and business development. Skilled at driving customer adoption, retention, and growth by delivering value-driven solutions and fostering authentic long-term relationships.nue. A proactive and energetic problem-solver. A skilled negotiator, able to resolve complex issues, and communicate effectively across diverse audiences.More...