Capita
Company Employees
Dee Bess
Senior Communications Specialist
Verified
I've been writing for over 35 years, editing for over 15 and dreaming of other worlds since I first read The Hobbit aged 8. I am actively curious and creatively adventurous, pay very close attention to the details, and have a vivid imagination. I am open and honest, and can multi-task. In addition to years of specialising in external stakeholder and operational communications across education, healthcare and local government, I am a professional ghostwriter with four years of successful contracts, including 20 novels. I read widely, people watch avidly, consume social media enthusiastically and can find out pretty much anything I need to through research, networking and downright nosiness.More...
Liam Byrne
Senior Service Desk Manager (ITIL) @Capita
Verified
As a Senior Service Desk Manager at Capita, I lead a high-performing team of IT professionals, delivering customized solutions and exceptional service to diverse clients. With half a decade of hands-on experience, I leverage cutting-edge software and analytics tools to forecast trends, preempt challenges, and seize opportunities tailored to evolving client requirements. I hold a BSc in Business from Dublin Business School, as well as an ITIL Foundation Level certification and a Google Project Management credential. I excel in transforming business operations using technology, be it through process optimization or enhanced service delivery. Dedicated to driving operational excellence, I constantly innovate to refine processes, ensuring a seamless and enriched customer journey. I'm passionate about collaborating with other IT service leaders and learning from their best practices. Let's connect and explore how we can elevate the IT service domain together!More...
Nikki Hubbard
Project Manager @Capita
Verified
Nikki Hubbard is a dynamic Project Manager at Capita, where she leverages over a decade of experience to drive innovative solutions and optimize project delivery. Known for her strategic vision and collaborative leadership style, Nikki has successfully led cross-functional teams in executing high-impact projects that enhance operational efficiency and client satisfaction. Her expertise in agile methodologies and risk management has consistently resulted in projects being completed ahead of schedule and under budget. Passionate about fostering a culture of continuous improvement, Nikki is committed to mentoring emerging leaders and championing sustainability initiatives within the organization.More...
Daniel Hartshorn
Senior BI Analyst @Capita
Verified
I've spent 20 years in the BI and Headcount Planning industry and would love to support you with my knowledge and expertise.More...
Sofia Correia
Customer Service Advisor @Capita
Verified
Started my professional journey as a healthcare assistant, changing my path for a different approach, still dealing with customers, via phone, working as civil enforcement officer, gained team leader skills, and decided to work remotely on customer services still also with experience with collections and payment management. Have a passion for writing too.More...
Ankit Singh
Sr Software Consultant @Capita
Verified
Machine learning enthusiast passionate about working in ML\NLP\CV technologiesMore...
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Kenneth Gordon
Programme/Senior Project Manager @Capita
Verified
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Muriel Espinosa
It Analyst @Capita
Verified
Tanya Alias
Executive Assistant
Verified
Tanya Alias is an accomplished Executive Assistant with over a decade of experience supporting C-suite executives in the fast-paced technology sector. Known for her exceptional organizational skills and strategic problem-solving abilities, Tanya has been instrumental in streamlining operations and enhancing productivity at Tech Innovators Inc. Her expertise in project management and communication has facilitated seamless coordination across global teams, earning her accolades for her efficiency and dedication. Outside of her professional commitments, Tanya is passionate about mentoring aspiring administrative professionals and volunteers with local career development workshops.More...
Jeanette Dean
HR Consultant
Verified
Jeanette Dean, ACIPD HR Business Partner | Change & Culture Consultant | Remote HR Specialist (UK & Global) I’m a seasoned HR consultant with 25+ years of experience helping organisations navigate complex change, drive engagement, and build high-performing cultures. From TUPE and restructures to employee relations and strategy, I deliver practical, people-first solutions that align with business goals. ✔️ Set up HR departments from scratch ✔️ Led M&A transitions, TUPEs, and cultural transformations ✔️ Reduced attrition & improved performance through strategic HR planning ✔️ Successfully partnered with Trade Unions & senior leadership ✔️ Fully remote, supporting clients across the UK and globally 📍 Based between the UK and Turkey | Open to connections, collaborations & new projects. Let’s connect if you’re looking for a flexible HR expert to guide your people strategy or troubleshoot operational challenges—on your terms.More...
Tim Eyles
Database developer
Verified
Tim Eyles is a seasoned Data Analyst, Database Developer and all round Data Magician with over a decade of experience in designing and optimizing databases for various industries. Known for his innovative problem-solving skills, Tim excels in streamlining data processes and enhancing system efficiency. Outside of the "day job" Tim is a professional musician and a keen cyclist and hiker who loves to discover new routes.More...
Farial Wasef
Security & Vulnerability Analyst @MBDA
Verified
Farial Wasef is a seasoned Security & Vulnerability Analyst at MBDA, where she leads initiatives to safeguard critical defense systems against emerging cyber threats. With over a decade of experience in cybersecurity, Farial excels in identifying vulnerabilities and developing robust strategies to mitigate risks. Her innovative approach and leadership have significantly enhanced MBDA's security posture, earning her recognition as a thought leader in the industry. Farial holds a Master's degree in Cybersecurity from Imperial College London and is a frequent speaker at international security conferences.More...
Kayleigh McArthur
Former Police Constable
Verified
Kayleigh is a dedicated Police Constance with over 5 years of frontline and investigative policing experience serving her community. She has refined her expertise in intelligence gathering and analysis, case management, stakeholder engagement, legislative and regulatory compliance along with time critical delivery of solutions within a high pressure environment. She has successfully completed her Initial Detectives Programme and has provided actionable intelligence to drive strategic decision making, ensuring compliance with government frameworks whilst delivering results in time sensitive operations in her role as an Intelligence Support Officer. Prior to her policing career, she worked within the Financial Services where she was responsible for the management of information reporting to ensure compliance with the FCA and FSA regulations and the provision of audit & compliance services providing a tailored service to the wealth management company.More...
Oluwaseye Ogunbajo
Product owner @National Energy System Operator
Verified
I plays a crucial role as a Product Owner at the National Energy System Operator company. My responsibilities include managing the product backlog, prioritizing tasks based on business value, and working closely with the development team to ensure the product's features meet the customer's needs.I also acts as a liaison between the stakeholders and the team, communicating customer needs and aligning the product with the company's goals. My expertise in energy systems and strong leadership skills contribute significantly to the company's success in delivering efficient energy solutions.More...
David Everson
Partner @Xenonite Systems
Verified
IT Support Specialist, in business for over 20 years.More...
Azhar Shaikh
Founder @Connectofly
Verified
Founder and CEOMore...
Nobulali Danisa
Head of Operations @Nutun
Verified
As Nobulali Danisa, the Head of Operations at Nutun, I have successfully streamlined the company's operational processes, resulting in increased efficiency and productivity. I have also implemented new strategies that have significantly boosted our profit margins. My leadership has led to the development of a highly motivated and performance-driven team. Furthermore, I have played a pivotal role in expanding the company's market reach, contributing to its overall growth and success.More...
Edwin Nwosisi
Technical Lead QA @House Of Quality LTD
Verified
Throughout my career, I’ve been dedicated to advancing the field of QA through innovative solutions and strategic insights. My expertise spans designing and implementing robust test frameworks that ensure reliability and efficiency, as well as leading performance testing initiatives that enhance system scalability and responsiveness. In addition to my technical skills, I pride myself on my ability to mentor and guide onshore and offshore teams. I believe in fostering a collaborative environment where team members can thrive and contribute to our success. My approach to leadership emphasises continuous learning and professional growth, enabling my teams to stay at the forefront of industry developments.More...
Martin Herlihy
Sales Executive/Leader/Advisor
Verified
I have 15+ years experience in helping organisations leverage technology to drive growth, efficiency, and innovation. Passionate about building strong client relationships and delivering results that exceed expectations.More...
Ashleigh Dodd
Spiritual mentor/PA/content creator
Verified
Healing and spiritual mentoring business owner Content creator Previous Personal Assistant with over 7 years experience of working at C suite level in Insurance Educational workshops for mind, body, soulMore...
Petar Milanov
Senior Talent Team Leader @Yoummday
Verified
I am a Team Leader with more than 11 years of experience in Customer Support, Sales and leading a team across some of the biggest BPO companies.More...
Andrew McGuinness
Project Manager @Aviva
Verified
Andrew McGuinness is a seasoned Project Manager at Aviva, one of the UK's largest insurance companies. He has a rich background in project management, strategic planning, and risk management. Andrew's proficiency lies in his ability to effectively lead teams and manage multiple projects simultaneously, ensuring they are completed within budget and time constraints. Prior to joining Aviva, he held various leadership roles in different sectors where he honed his skills in project coordination, team building, and problem-solving. Andrew holds a degree in Business Administration and Management and is a certified Project Management Professional (PMP). He is recognized for his excellent communication skills, meticulous attention to detail, and unwavering commitment to excellence.More...
Sheena Kretzmer
Marketing Director | Brand | Digital Marketing | Content Marketing
Verified
Hello, I’m Sheena. I love the digital world almost as much as the real world. I’m a marketing operations director with every thought and breath I take. I am passionate about connecting with people both in person and online. I’ve been told I’m curious and direct to a fault, and I prize authenticity above all else. As a mom of two young boys and wife to a loving and supportive husband, I aim to leave an impression by being firm, kind and fair to all. Since early 2016, I’ve run a successful strategic social media consultancy called The Social Local. We’ve taken on some of the biggest brands out there and have worked our way through four years of inspiring projects, including one in particular which won us an official Guinness World Record certificate. I consult to a tech startup 40 hours a week, and as much as I love the environment, they’re going through a tough financial period. I see this as an opportunity to look for a new challenge, something to stick my teeth into, a position where I can explore my operational creativity, project, and team management. I love to lean into my hands-on experience of running marketing campaigns, projects and people. I am confident that I will be valuable with my experience, can-do attitude, and go-team mentality. I love to see projects being executed successfully, and deadlines being met. I pride myself on communications being reciprocated clearly and tying it all together with a good sense of humour and a dose of gumption.More...
Darren Lemon
Consultant/Coach
Verified
I am a recently retired business leader with over 30 years of experience in the Technology and Telecommunications sectors. l have a proven track record of building and leading high-performing teams, developing and executing effective growth strategies, and establishing and maintaining strong customer relationships.More...
Luis Huerta
Head of Intelligent Automation and AI @Nugawi Automation
Verified
25 years of experience delivering software solutions. Deep expertise in automation business processes with AI, application integration, and robotics.More...
Bazil Stewart
Business Analyst Consultant
Verified
My experience spans 10+ years’ consulting and working in IT and service transformation programmes and projects within the public and private healthcare, the military, local government, financial and commercial sectors.More...
Thiago Neves
Project Manager @HP Inc
Verified
I am an experienced professional specializing in project management, business operations, and client relations, with a proven track record in optimizing processes and driving impactful results. Key achievements include leading seamless system transitions, improving client response times by 20%, and resolving 95% of escalations within SLAs, enhancing customer satisfaction and operational efficiency.More...
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Michael Gregorio
UX @Personal use
Verified
I'm a UX Designer, based in Europe, with 20+ years' experience across the following industries (both agency and client side, B2B and B2C). Gaming Ecommerce/Retail Omnichannel Automotive Financial Services Airline Energy - Oil & Gas/Renewable Commodities Pharmaceuticals Agency Educational Legal Insurance I have both practitioner and managerial experience in UX, Research, Product design, Service Design & Product Delivery.More...
Alistair Montgomery
Expert Digital ELearning Content Creator | Trusted ELearning Design Agency | SCORM & LMS Developer @Neon Learning
Verified
👋 Hello! I'm Alistair, an e-learning content developer with 15 years’ experience of creating beautifully designed ELearning content for global brands. I specialise in crafting engaging, graphic ELearning content which reflects your brand. I always aim to provide a consistent, personal service that is trusted and really appreciated by my clients, as you can see below. My clients tell me that my digital learning content is delivered on time to meet their deadlines. My delighted clients include: *TikTok * Denny's * Estee Lauder * AstraZeneca * Morgan Stanley * Unilever My Clients Say: I'm grateful for the incredible feedback received from my clients: “Alistair is great! Always available and performed very well. We can only recommend him.” (TikTok) “Alistair was a joy to work with. He made quick changes when our company changed the direction of their requests. Alistair met all deadlines ahead of schedule and were flexible and receptive to our edits.” (Girl Scouts) “I would highly recommend Neon Learning for any project, large or small. Alistair is an incredible problem-solver, very responsive, and produces a high-quality product every time.” (Laura Campion Learning & Training Specialist, Pfizer) “Neon Learning were extremely helpful and demonstrated great flexibility and professionalism.” (Ingram Micro) "Alistair has a great design aesthetic, so not only is the content quality, it looks great too." (Sam Worobec Co-Owner, Training Simplified) "I especially appreciate Alistair’s collaborative approach and patience to get complex projects across the finish line successfully!" (Brittany Odoms Executive Vice President, Genius Academy) More on My ELearning Solutions: So, what can I do for you? Anything and everything e-learning related, and in particular: • ELearning Content Development: with custom interactions, engaging animations, unique design elements, and intuitive navigation. • Transformed PDFs, PowerPoints and Manuals: turn your static PDFs, PowerPoint decks, manuals and guides into interactive, enMore...
Liam Murray
Third Party Risk & Resilience Leader @Deloitte
Verified
30+ experience with global organisations steering their third-party management activities and enhancing their operational resilience.More...
Thom Donnelly
Principal Product Manager @Jaguar Land Rover
Verified
As Thom Donnelly, Principal Product Manager at Jaguar Land Rover, I have successfully led the development and launch of several innovative products, contributing significantly to the company's growth. I have implemented effective product strategies, resulting in improved product performance and customer satisfaction. I have also fostered strong relationships with key stakeholders, ensuring alignment of product vision and business objectives. My leadership has been instrumental in driving cross-functional team collaboration, leading to the successful execution of complex projects. My achievements have been recognized through multiple awards for product excellence.More...
Doye Teido Agama
Managing Consultant @Digivertex Ltd
Verified
A seasoned Data Management and Digital Transformation Leader with a proven track record of driving organizational change through data-centric strategy implementations. Expertise in aligning processes with strategic business objectives, ensuring regulatory compliance, and fostering data-driven decision-making cultures. Demonstrated ability to lead teams, working collaboratively with diverse stakeholders, including boards of directors, trustees, academia, and other senior management to achieve strategic organizational goals. Leveraged extensive early experience as a Radio Telecom and Fibre Optics Engineer and Project Manager to transition into Data Management and Digital Transformation. Has previously led and supported elite teams in complex data transitions for diverse clients. These included Global Offshore Drilling (Global Santa Fé), Liverpool City Council/BT (Joint Venture), WASCO-OILTOOLS, Single Buoy Moorings, Schlumberger, Samsung, British Nuclear Fuels, and Thames Valley Police. Previously a very senior leader in the charity sector, he has also had other executive and Board-Level data management experiences, in the UK Justice System, as well as in educational, faith-based and community development organizations.More...
Ben Dalby
Chief Delivery Officer @Bridgetech Group
Verified
Ben is a technology leader with a track record in making a commercial impact around innovation, scalability, and security. His creative technical solutions have enabled multiple businesses to deliver new capabilities and services to their customers, while keeping a close eye on appetite and ability to absorb innovation. He enjoys taking technical teams, products, and platforms from ‘startup’ mode to production operation at scale. He is a conscientious and authoritative voice for information security inside both private and public sector organizations. As a person, Ben is calm, thoughtful, and diplomatic, and rapidly builds trust with his colleagues. He is a confident and effective communicator, providing clear and concise distillations of issues, and can readily speak to both executive audiences and technical teams. He has spearheaded several project turnarounds, taking the heat out of difficult situations, and enabling those projects to deliver.More...
Dan Broadbent
Director of Operations & Technology @Amplify5
Verified
Experienced operational specialist in contact centers. Managing multiple channels, verticals and covering all areas of customer contact. 12 experience in off-shoring trusted UK Brands to Cape Town at a large corporate, and recently part of the start up team, building amplify5, a disruptor to the outsource market.More...
Jake Frater
Business owner @Frater Marketing ltd
Verified
I provide social media management services to businesses all over the UK. I am able to provide these services for people all over the world. I am highly skilled in customer service management and sales. I have set up numerous teams in the last and created scripts where needed and provided sales/customer service training.More...
Huma Baig
Lead PM/ BA @Al Salam Bank
Verified
Huma is a qualified Lead PM/BA Consultant with 15 years of professional experience within the Financial & Banking industry. Competitive experience in the end-to-end delivery of critical projects across the UK, and Middle East. Business Transformation · Governance · Leadership · Corporate Governance · Senior Stakeholder Management · Budgeting · Resource Allocation · Key Performance Indicators · Cross-functional Team Leadership · Programme Governance · Problem Solving · People Development · Business Planning · Project Planning · Team Management · Agile Project Management · Communication · Microsoft Office · Engaging People · Business Strategy · Project Delivery · Stakeholder Management · Program Management · Risk Management · PMPMore...
Nomakhosi Mabusa
Junior Software developer
Verified
Hi there , I am junior software developer with experience with different technologies such as react js,Node js, ,HTML, CSS.More...
Soni Kaur
Lead Service Designer @Central Government
Verified
Soni Kaur, as the Lead Service Designer, your role is critical in shaping and implementing service design strategies to enhance customer experience. You are responsible for understanding customer needs and translating them into effective service designs. Your key tasks involve conducting user research, creating customer journey maps, and collaborating with cross-functional teams to ensure seamless service delivery. Your expertise in service design methodologies, project management, and customer experience management is vital in driving customer satisfaction and business growth.More...
Murray Cowan
Change and Transformation Advisor @Change Foresight
Verified
I help busy, curious managers and their teams excel at change and transformation building new skills with the latest insights and tools.More...