Years of experience: 15
ITSales & BizDevCustomer ServiceClient Relations SpecialistCustomer Retention SpecialistProject Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Thiago's Career Path
Jan. 2023 -Present
HPSpecial Pricing Analyst
Amstelveen, North Holland, NetherlandsProject and Change Management: • Transitioned all client data from Poly to HP by onboarding partners and delivering comprehensive training, which resulted in 100% data accuracy, uninterrupted business continuity, and minimal operational disruptions throughout the process. Client Relationship Management: • Acted as the single point of contact for the sales team and organization across the EMEA...
Sep. 2021 -Present
PolyReseller Sales Support Specialist
Hoofddorp, North Holland, NetherlandsClient Relationship Management: • I ensured 100% compliance with CRM requirements by efficiently managing incoming partner applications, resulting in streamlined onboarding and stronger partner relationships. • Acted as the primary contact for client communications, enhancing trust and improving client satisfaction by resolving service interactions efficiently. Data Integrity: • Maintained da...
Mar. 2020 -Aug. 2021
PolyGlobal Sales Support Specialist
Hoofddorp, North Holland, NetherlandsCommercial Excellence & Business Operations: • Drove commercial excellence by collaborating with Sales Leaders to optimize business operations, resulting in a 15% increase in sales performance over 12 months. • Analyzed cross-functional datasets to inform strategic decisions, improving business performance reviews and operational outcomes. Process Improvement & System Optimization: • Led init...