VP, Customer Success and Support Operations@Bullhorn
Verified
Mike Vittum
Head of Customer Experience@Practice Better - Green Patch Inc.
Verified
Mike Vittum serves as the Head of Customer Experience at Practice Better - Green Patch Inc., where he spearheads innovative strategies to enhance client satisfaction and engagement. With over a decade of experience in customer relations, Mike has successfully implemented programs that increased customer retention by 30% over the past two years. His leadership in integrating cutting-edge technology with personalized service has positioned Practice Better as an industry leader in client-centric solutions. Mike is passionate about building dynamic teams and fostering a culture of continuous improvement and excellence.More...
Travis Walker
Cloud Architect
Verified
I'm a senior DevOps and Cloud Architect with over a decade of experience driving cloud transformation across AWS, Azure, and GCP. He has led initiatives that delivered over $600,000 in annual AWS savings, architected serverless and containerized platforms for healthcare and SaaS companies, and developed compliance automation tooling for CMMC frameworks. As a hands-on leader, I founded a DevOps Center of Excellence, guided multi-disciplinary teams through complex acquisitions, and championed AI adoption to boost engineering efficiency. He holds AWS DevOps Engineer – Professional and GCP Professional Cloud Architect certifications and is passionate about building secure, scalable, and cost-effective solutions while mentoring the next generation of cloud engineers.More...
Paul Jensen
Principal Consultant@pkj Consulting
Verified
Owen Stride
Regional Director
Verified
Owen Stride is a dynamic and results-driven professional who currently holds the position of Regional Director. With over two decades of experience in the industry, Owen has built a reputation for his strategic leadership and exceptional problem-solving skills. His career spans multiple industries, including tech, finance, and healthcare, which have honed his ability to navigate complex business scenarios and deliver sustainable growth. Owen is recognized not only for his ability to drive performance and profitability but also for his commitment to promoting employee engagement and development. An alumnus of the University of Cambridge, Owen holds a degree in Business Administration. His passion for continuous learning and innovation makes him a respected leader and a valuable asset to any organization.More...
Mary Phillips
Fractional Product Manager@MTMP Consulting, LLC
Verified
Experienced Product Manager with a demonstrated history of working in technology. Skilled in Product Management, Product Ownership, Project Management, Stakeholder Management, and Business Process Improvement. Professional with an MBA focused in Product Management. Multi-industry experience tending to focus on B2B SaaS products, with newer experience in TaaS.
I adapt quickly to organizations and can serve as a fractional Product Manager if you've identified the need for product talent but aren't quite ready to bring someone on full-time.
I also enjoy helping people interested in getting into product management revamp their resumes, practice interviewing, and answer any questions about the role.More...
Oliver Samuel
Application Support (Product Owner)@GT
Verified
Results-oriented Applications Support Leader with a track record of success in managing and overseeing the support and maintenance of critical applications. Experienced in leading cross-functional teams to ensure the smooth operation and optimal performance of applications. Skilled in coordinating with stakeholders to understand business needs and aligning support efforts accordingly. Proficient in troubleshooting complex issues, identifying root causes, and implementing effective solutions. Adept at developing and implementing support strategies, streamlining processes, and improving service delivery. Strong leadership and communication skills, with the ability to mentor and motivate teams to achieve high levels of performance. Committed to delivering exceptional customer service and driving continuous improvement in application support operations.More...