Years of experience: 19

Sales & BizDevCustomer Care SpecialistMarketingCRM managerCustomer ServiceCustomer Success Manager

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Mike's Career Path
Head of Customer ExperienceAug. 2023 -
Present
Practice BetterHead of Customer Experience
Toronto, Ontario, Canada
MemberMar. 2023 -
Present
The Product Marketing Alliance exists to create a space to help individuals and organizations drive company-wide alignment around product marketing as the scalable, sustainable source of business growth. Join our Slack community and never miss out again!
Senior Manager, GTM Lead - Payments & Commerce at HubSpotMar. 2021 -
Feb. 2023
HubSpotSenior Manager, GTM Lead - Payments & Commerce at HubSpot
Cambridge, Massachusetts, United States-Led a team of Product Marketing and GTM Strategists to successfully launch and grow a white label version of Stripe’s Connect program for HubSpot’s B2B customers & partners -Developed a go-to-market strategy, including pricing, positioning, & messaging, resulting in a 400,000% increase in monthly gross payment volume -Created marketing collateral, including product sheets, webinars, and know...