Years of experience: 28

Partnerships ManagerSales & BizDevChief Customer Officer (CCO)Service Quality ManagerComplaint Resolution SpecialistAccount Manager

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Owen's Career Path
Regional Director - BCApr. 2024 -
Feb. 2025
NPower CanadaRegional Director - BC
Vancouver, British Columbia, CanadaResponsible for the day-to-day operations in British Columbia, directing the delivery of 3 technical training programs, Junior Tech Analyst, Junior Data Analyst & Security Operations Analyst, aimed at Youth, Newcomers, Women, 2SLGBTQIA+ and other underserved groups. Managing a team of 22 program delivery and community outreach personnel, NPower BC runs 5 cohorts for 3 programs annually, with ...
Program ManagerOct. 2019 -
Apr. 2024
YWCA Metro VancouverProgram Manager
TechLink aims to provide Canadian work experience for internationally trained IT professionals, and those with limited Canadian work experience with IT backgrounds, to deliver virtual, technical support to vulnerable groups across Metro Vancouver. The project will provide participants with work experience and skills enhancement in the areas of online customer service support and IT helpdesk s...
Senior Strategic ConsultantJan. 2018 -
Oct. 2019
BullhornSenior Strategic Consultant

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