Years of experience: 19

Data Entry SpecialistTyping SpecialistData EntryCall CenterITConsulting

Trusted by top professionals

  • KT
    Kevin Thomas
    Senior Executive Manager
    Verified
    I came together with Steve on a Global Service Management programme. BT Global Services were deploying a new Service management tool set for their Global Service Centres. For the part I worked closely...

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Steven's Career Path
Technical PMJan. 2024 -
Jan. 2025
Versant PowerTechnical PM
United StatesIn my role as a Technical PM at Versant Power, I successfully managed 4 development projects concurrently, ensuring timely delivery and cost-effectiveness. I oversaw the enhancement of ITSM ServiceNow CMDB, Knowledge, and Catalog, as well as the migration of SharePoint to the cloud. Additionally, I defined the MVP for transitioning a secured webpage to the Cloud and led the upgrade of SCADA U...
Senior Project Manager, Technical LeadJul. 2021 -
May. 2024
SaviLinx - Commonwealth of Massachusetts DFMLSenior Project Manager, Technical Lead
Maine, United StatesCRM Implementation
Manager, Incident and Release ManagementSep. 2019 -
Jun. 2021
WEXManager, Incident and Release Management
Portland, Maine Area• Managed the Incident and Release Management teams with focus on increasing the technical operations through automation and/or process optimization. • Delivered against Corporate Payments strategic goals and ensure KPIs are met annually. • Defined and authored Incident Response Plan and Release Management process and roll-out to all Corporate Payment platforms. • Integrated M&A (Noventis), W...

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