Boots UKService Design & Service Transition Consultant (Interim)
NottinghamDigital WorkPlace; MDM Algorithm for ”Single View of Customer” and other key projects: - New Stores Intranet (AGILE implementation based on Office 365, ADFS & private cloud (AZURE), applications via middle-ware to legacy mainframe and SQL databases
- End to end service design across 16 services.
- IBM InfoSphere MDM & Oracle 11g databases - worked with the Business to establish effective serv...
Telford, United KingdomHMRC Debt Management and Banking Applications; and a wide range of other HMRC services
Mike has diligently provided effective service transition, service design and governance with no incidents on introduction into Live Service for 50+ projects
- New service design (360 degree) with HMRC Debt Management & Banking Business Unit
- Business enrolment in delivery to achieve full operational utili...