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Work Background
Lead Payroll Specialist
Kingdom OneLead Payroll Specialist
Nov. 2024Remote, United StatesProcessed payroll for clients on a semi-monthly, bi-weekly, and monthly basis, ensuring accurate and timely payment Managed all aspects of payroll administration, including data entry, calculations, deductions, and tax withholdings Maintained employee records in compliance with company policies and legal requirements Prepared and distributed paychecks or direct deposits to employees according to established schedules Responded promptly to employee inquiries regarding payroll matters, providing excellent customer service Performed regular audits of payroll data to identify errors or inconsistencies and make necessary corrections Stayed up-to-date with federal, state, and local regulations governing payroll processes and made necessary adjustments as required Maintained confidentiality of sensitive employee information at all times, adhering to privacy regulations Participated in regular meetings with management to provide updates on payroll activities and address any concerns or issues Collaborated with accounting team to reconcile payroll-related accounts during month-end close processes Provided support during internal audits by preparing documentation related to payroll transactions and controls Researched and resolved discrepancies between employees' reported hours worked versus actual recorded time in the system Assisted employees with setting up direct deposit accounts for seamless payment processing Maintained knowledge of current trends in payroll practices through professional development opportunities such as seminars or webinars
Payroll Specialist
Kingdom OnePayroll Specialist
May. 2024 - Nov. 2024California, United StatesProcess payroll, provide reports, and record in general ledger for nonprofit organizations and churches.
Payroll Specialist
InsperityPayroll Specialist
Sep. 2023 - May. 2024Irving, Texas, United StatesTake special care of assigned accounts that use our payroll service by assisting them complete their payroll on time. I also assist the employees with special request when they have changes to their address, taxes or direct deposit. I make sure that their payroll is accurate and process completely and that all other departments are contacted for changes directly related to their Human Resources, banking and funding, and investments with our services. I perform the entry of all employees and company changes.
Client Support Specialist
ADPClient Support Specialist
Sep. 2008 - Apr. 2010Dallas, Texas, United StatesWorked with clients to help process their payroll for their employees; troubleshoot software problems, tax errors, and answer questions pertaining to payroll tax procedures with federal, state and local levels; used mathematical aptitude to accurately assist clients with difficult compensation calculations and benefit methods involving group term life as well as 401K; provided assistance with year-end reports with great knowledge of special tax compensation, W2 & W3 forms and state forms for the majority of fifty states. Received several client recognitions and great performance appraisal reviews that highlighted superb relations and handling of client calls.
Sr. Account Executive
PaychexSr. Account Executive
Feb. 2007 - Aug. 2008Irving, Texas, United StatesAs a Senior Account Executive, I sat up new client accounts on Preview software by gathering information from client that is specific to their needs, setting up product utilization, identifying and setting up multiple and complex deduction and earnings codes including 401K and POP plans, time off accruals, general ledger setup, key and balance year to wages from previous payroll service, balance liabilities and deposits to identify any funds due or owed by the client, train the client onsite on company payroll software, give client support during first payroll input, continue support for approximately first year of service.

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