Logon Computer ServicesWindows System / Network Administrator and Senior Desktop Support Technician
May. 2007 - Dec. 2010Morristown, Tennessee, United States• Provided Desktop Support to over 200 end users • Maintained all of the Windows 2003 servers, active directory services, workstation computers, and all peripherals along with the entire wired and wireless network for the Citizen Tribune Newspaper and Lakeway Printers in Morristown, Tennessee • Assisted in the migration of all servers from Microsoft Windows Server 2003 to Server 2008
• Implemented Active Directory Whitelisting/Blacklisting features, configured user accounts to remove local administrative rights, set the Windows User Access Control to the Windows Default, scanned systems for possible unauthorized software, added software to appropriate list
• My primary job also included maintaining all of the servers and workstation computers at both of the Morristown radio stations WCRK and WMTN • In addition to my primary job, I also helped maintain all of the Windows 2003 servers and workstation computers at LogOn and all of the servers and workstation computers in each of the other 40 divisions that the Lakeway Publishers, Inc owns throughout Tennessee, Missouri, Virginia and Florida (http://LakewayPublishers.com) • Removed viruses from workstation computers that were located both onsite and remotely across the Internet using Webex and LogMeIn.com software • Ensured that all newspapers, magazines and/or periodicals and their electronic editions were created, printed, published and accessible for the public • Solely responsible for Advanced Publishing Technology [APT] software conversion (from ACT 3.5 to Falcon 4.1) • Responsible for servers, workstation computers, scanners, printers, plotters, and all software totaling $340,000.00 • Developed comprehensive backup and disaster recovery plan