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Network Power<100 people
Roles
💸50%
Marketing
🧨50%
Consulting
🔥33%
Startup Founder
Geos
🇬🇧16%
United Kingdom
🇳🇱16%
Netherlands
Work Background
DeepLSalesforce Manager
Aug. 2023 - Jul. 2024Amsterdam, North Holland, NetherlandsI joined DeepL to Manage the Salesforce Platform team and drive the transformation of the Sales process from mainly B2C to B2B. Apart from managing a team of 7, responsible for the implementation of the Salesforce platform, I act as Solution and Business Architect (part of DeepL’s Business Architecture Advisory Board - BAAB) to identify inefficiencies in processes and tools and to help the company achieve the planned B2B growth. In less than one year, I already managed to: - Structure the implementation and delivery cycle across the Salesforce and Hubspot platform;
- Redesign of the System Architecture, including integrations with third parties softwares (Chargebee, EnjoyHQ, Zendesk, ClickHouse etc);
- Structure the Lead to Cash process to make it scalable and customizable according to business needs
StaffbaseSenior Manager Business Systems and Processes
Jan. 2021 - Jun. 2022Amsterdam, North Holland, NetherlandsManaged Staffbase’s Business Systems and Processes team, with main focus on:
- Design of the System Architecture, including integrations with third parties softwares (Workday, Clari, Hubspot, etc);
- Acting as single point of contact for everything related to GTM initiatives which required proper systems and processes in place
- Standardized and deployed Lead to Cash processes to better manage and report on key metrics for the company (Net Retention, ARR, Conversion Rates etc)
- Redesign of E2E processes to meet SOX and ISO/IEC compliance requirements;
- Mentorship and coaching of junior resources
Consulting Cloud.ioRevenue Solution Architect
Oct. 2020Amsterdam, North Holland, NetherlandsIn October 2020, I founded Consulting Cloud.io a Salesforce Consulting company focused specifically on SaaS scale ups in need of optimizing their business processes and being able to scale. In June 2022 I finally decided to focus on my business only. I acted as Salesforce Architect for multiple companies around the world (mainly Italy, Germany and USA), helping companies launch Salesforce and being ready for IPO. During the years I collaborate with remote workers and freelancers to guarantee the delivery of every project on time and on budget, becoming a trusted advisor for companies worldwide.
StaffbaseBusiness Systems and Processes Manager
May. 2020 - Dec. 2020Amsterdam, North Holland, Netherlands
Booking.comSalesforce Product Manager
Nov. 2018 - Apr. 2020Amsterdam Area, NetherlandsSalesforce PM driving the Salesforce implementation of the Booking.com Partnerships (SaaS) department: - Design of the System Architecture, including integrations with third parties softwares;
- Acting as single point of contact for everything related to GTM initiatives which required proper systems and processes in place
- Standardized and deployed Sales processes across three different Business Units to support Booking.com’s B2B expansion
- Integration of Avokka for Standardization of Quoting and Contracting Processes; - Redesign of E2E processes to meet SOX and ISO/IEC compliance requirements.
AccentureSalesforce Business & Integration Architect Associate Manager
May. 2018 - Nov. 2018Milano, ItaliaSalesforce Solution architect mainly focused on RFP management for new customers looking to standardize their business processes with Salesforce: - Analysis of customer’s RFPs in the FinTech industry; - Preparation of offers and project plans to meet customers’ requirements;
- Setup of Project Teams and drive the initial stages of the implementation;
- Definition of Ways of Working and Project Milestones;
- Handover to internal and external projects managers for Project execution
Cerved Group SpASalesforce Business Analyst
Oct. 2016 - May. 2018Milan Area, ItalySr. Business Analyst for the optimization of internal systems and processes. Acted as Product Owner of the Salesforce Scrum Team in charge of:
o Standardization of Sales and Support processes;
o Salesforce implementation and integration with internal tools; o Implementation of CervedForce, Salesforce app for data enrichment
o Standardization and automation of the Quote-To-Cash process
AccentureTeam Lead
Sep. 2015 - Jul. 2016MilanoProject management (PMO) in Banking, Cards area - Business Requirements analysis
- Planning / management resources activities
- Work Plan Definition
- Organization / management of meetings
- Communication with company management and representatives of the business areas affected by project activities
- Effort estimation
- Definition / analysis of progress reports
- Creating high level and/or detailed PPT presentation
- Test Plan Definition
SIA S.p.A.Functional Analyst
Sep. 2012 - Aug. 2015MilanoI worked on CAMSII platform for the automation of financial services and electronic payment’s systems. I deal with the creation of credit and debit cards, including the setup, production, authorization and financial behaviour, giving solutions tailored for the client’s needs. - EMV, Mobile referee for the activities of CHIP Profile’s Analysis and Configuration;
- CHIP NFC (SIA's TSM EasyCard Gateway);
- CHIP Contactless;
- Traditional Chip;
- Launch and control of the Jobs for Card’s Production;
- Generation and control of embossing files;
- Redaction of functional and technical documentation for internal use and to be shared with the customers.
TIMBRI BERGAMO POLONIWebMaster
Nov. 2011 - Sep. 2012Bergamo Area, ItalyRealization of web site: www.coveriphonepersonalizzate.it using HTML, CSS, JavaScript and PHP. • CSS style sheets;
• Personalized graphs and layout;
• Integration with Database MySQL;
• LightBox-type photo galleries;
• User`s control panel (back-end);
• SEO for efficient indexing on search engines;
• Mobile optimization.
• Installation and Customization of VirtuMart (component open-source for e-commerce's web sites)
TonelArtWebmaster
Nov. 2010 - Nov. 2011Bergamo, ItaliaRealization of web site: www.tonelart.it using HTML, CSS, JavaScript and PHP. • CSS style sheets;
• Personalized graphs and layout;
• Integration with Database MySQL;
• LightBox-type photo galleries;
• User`s control panel (back-end);
• SEO for efficient indexing on search engines;
• Mobile optimization.
Consorzio Universitario Federico IISecretarial Assistant
Jul. 2010 - Aug. 2011Montalbano EliconaA Summer School project funded by the EU and involved various Universities worldwide. Responsabilities: -Configuration of the network for the operation;
-Creating diplomas and certificates of participation;
-Creating Excel spread sheets and other documents in Microsoft Office (Word, Power Point, etc);
-Responsible for Inbox folders in Outlook Express and Mozilla Thunderbird.
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