Spark New ZealandSenior Solutions Architect
Jan. 2010 - Jan. 2016Wellington & Wairarapa, New Zealand• Virtual Business Development Partnering with sales teams to enhance the Skype for Business (SfB) pipeline, significantly accelerating sales cycles by 50% through strategic collaboration and innovative tactics. • Customer Presentation & Engagement
Skilled in preparing and delivering compelling presentations focused on business solution selling and value selling, enhancing customer understanding and buy-in during pre-sales stages. • Strategic Relationship Building
Establishing and nurturing key relationships with CXOs, IT Managers, and IT staff, ensuring a deep understanding of their unique business needs and requirements. • Licensing Coordination & Compliance
Collaborating closely with Licensing teams to ensure customer adherence to licensing requirements, facilitating tailored solution offerings. • Project Management & Planning
Working in conjunction with the Project Management Office as a virtual Technical Project Manager, responsible for creating detailed Project Plans for SfB projects. • Workshop Facilitation & Design Services
Organizing and delivering design workshops, alongside executing Microsoft Deployment Planning Services (DPS) engagements, contributing to the high-level and detailed design of SfB solutions. • Implementation & Training
Leading the implementation, testing, and rollout of Microsoft SfB solutions, coupled with the development of both digital and printed training materials for various stakeholders. • Comprehensive Training Delivery
Conducting extensive Microsoft SfB training sessions tailored for general staff, trainers, champions, Help Desk, and IT Administrators, ensuring seamless solution adoption and proficiency. • Solution Handover & Support
Efficiently transitioning SfB solutions to Business-As-Usual (BAU) support, guaranteeing continued operational excellence and user support post-implementation.