DellSenior Program Manager/ Consultant PMP
Aug. 2012 - Oct. 2020Austin, Texas Area* Strengthened competitive advantage and received highest IT award from CIO implementing company’s first electronic delivery/signature solution via DocuSign integrated with 5 internal applications. * Managed $12M budget and a cross-functional team of over 30 resources from 8 locations across the US and India. * Oversaw 10-15 project managers that led 35-50 global projects ranging from DC migrations, mergers & acquisitions, infrastructure, cyber-security, professional services, internal enterprise project as well as disaster recovery. Project budgets ranged from $1M-$75M. Program Management | Operations Management | Customer Experience | Productivity Improvement
* Led Global Resource planning: Supporting delivery teams on immediate and long - term planning, including launch of new sales incentive programs, resource planning and organization design. Managed delivery and sales teams in achieving revenue & margin goals: identify and present opportunities to AMERICAS leadership for increasing revenue and margin through analysis of key performance indicators of business; productivity, work-in-progress, services’ attach penetration, cycle time. * Program Management: Worked closely with cross-functional partners to drive projects in Americas & Globally with a view of revenue growth, meeting margin goals and enhancing customer experience. Oversaw 10-15 project managers globally dispersed with individual budgets ranging from $1M-$75M.