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Work Background
Reach Real EstateClient Relationship Officer
Feb. 2024Amman, Jordan** Project Development & Market Readiness - Support the development of new real estate projects by drafting EOIs, reservation agreements, SPAs, and investor-facing presentations. - Conduct destination and market research (price per SQM, rental returns, investor regulations). - Coordinate with developers and internal stakeholders to prepare for launches, ensure dashboards are accurate, and that consultants are briefed and equipped. - Lead the process pipeline setup for new launches — including timelines, documentation, and consultant support. ** Sales Operations & Consultant Enablement - Oversee the full client journey from the EOI stage through to SPA and legal completion. - Serve as the point of contact for consultants, answering inquiries on properties, country rules, and client-specific requests. - Guide and monitor internal teams during SPA drafting and ensure consultant clarity on contract terms. - Track and follow up with consultants post-reservation to ensure smooth client progression. ** Post-Sale Client Handling & Legal Coordination - Handle golden visa process pipelines in Greece and Cyprus; coordinate directly with lawyers to ensure timely submissions and legal compliance. - Manage visa support for clients (tourist/business), as well as direct bank coordination for account openings and document fulfillment. - Maintain internal tracking sheets for sales, client payments, and SPA lodgement timelines. - Coordinate brokerage partnerships and ensure commission collection from third-party developers. - Manage live dashboards to reflect real-time inventory and reservations in brokerage and direct projects.
Generations For PeaceCommunications Social Media Officer
May. 2022 - Jan. 2024Amman, Jordan- Develop a strategy focused on engagement with Donors and Partners & Pioneers in both English and Arabic.
- Create a schedule for communications posts on all SM channels.
- Liaise with the Communication team to create SM content calendar Monthly.
- Develop new content for SM and other platforms, including the blog and website, contributing to the storytelling objectives of the team.
- Take other communications content (press releases, stories, reports, ...) and post on relevant SM channels.
- Draft the e-newsletter to deliver the organization's highlights to subscribers across the globe.
- Monitor and evaluate SM platforms.
- Generating SM Reports.
- Monitor SM channels and respond to posts and messages.
- Relationship building/liaising with Delegates and Pioneers around the world to collect quotes/testimonials for digital media and/or broader communications needs.
- Use tools and tactics that generate maximum engagement in SM, including topical, relevant, and provocative content, polls, competitions, live-online chats, popular hashtags, etc.
- Lead on testing and using appropriate tools for maximizing SM fan base and influence.
- Lead on monitoring and evaluating all SM channels, providing regular and specific event reports on coverage and influence with analysis and recommendations based on the data.
- Lead on social media design elements.
- Create basic engaging, and professional visuals that reflect the organization.
- Stay up to date with SM trends worldwide and apply on the Org channels accordingly.
- Manage content creation, community building, and administration of SM platforms.
- Create and manage SM ad campaigns.
- Translate/reflect content and/or videos from English to Arabic and vice versa.
- Events and field visits coverage to generate visual content.
- Lead website development according to best practices and industry trends around the world.
- Update the website in English and in Arabic.
- Lead on the implementation of SEO and Google AdWords.
Reach Immigration - RIImmigration Consultant
Dec. 2021 - Apr. 2022Amman, JordanDuties:
-Handles (Leads) skilled migration inquiries received online, through phone calls or walk-ins.
-Performs several points’ assessments for potential clients seeking to apply as skilled workers and advise on their eligibility to apply.
- Attends meetings with interested/ eligible clients (inside or outside the office), explaining the assessment, procedure, time frame, related costs and Reach Immigration services.
-Provides international consultancy to clients residing outside of Jordan, through phone calls, emails, and other communication applications.
-Handing signing clients to their immigration expert after explaining the client`s case to them, including their points assessment, personal information, and any other notes or special arrangements regarding the case.
-Attends and Participates in new and old programs training and any immigration-related subjects.
-Handles his/her signed clients` complaints and any program/expert-related issues.
-Participates in immigration-related events, seminars, conferences and workshops.
-Assists with the development of new programs if requested from the upper management.
-Handling any extra duties assigned by the top management.
-Monitoring of new or existent and existing immigration programs and update the team with all changes and upgrades updates
-Prepare and send out promotional emails on a quarterly basis after the approval of the team leader
-Fully responsible for the implementation of induction training for new staff, report progress to principal immigration advisor upon competition
-Resolve the legal issues of clients’ cases independently and in cooperation with a senior consultant with a legal background
-Create, coordinate and attend appointments with potential clients whether via phone, internet or in the office
-Suggest marketing ideas, send social media content and newsletter content
Reach Immigration - RIAccount Manager and Digital Marketing Specialist
Nov. 2020 - Dec. 2021Amman, Jordan• Manage campaign expenses, Manage budgets, and Estimate monthly costs.
• Create, Manage and Implement email, SMS, and social media marketing campaign.
• Analyze campaign requirements and create campaign strategies by Identifying the right targeting methods.
• Execute tests, collect and analyze data, and identify trends and insights in order to achieve maximum ROI in paid search campaigns.
• Brainstorm new and creative growth strategies through digital marketing.
• Work on web development and website implementation to promote SEO best practices.
• Manage day-to-day activities related to social media strategies of assigned accounts, which includes posting, moderation, and engagement.
• Proposes and develop new ideas and concepts for social media content.
• Lead on large projects, events, and community management.
• Creates content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation.
• Monitoring and researching trends and encouraging the adoption of new social media tools.
• Monitor and benchmark social performance against the competition, and targets to measure the impact of Social Media campaigns.
• Analyze, review, and report on the effectiveness of campaigns in an effort to maximize results.
• Identify problems and implement solutions.
Reach Immigration - RIPublic Relations Officer
Oct. 2019 - Nov. 2020• Organizing 20+ events across different countries.
• Lead in searching for and partnering with various national and international community events.
• Supporting the marketing team with the development of launch and promotional POS material.
• Organizing and managing customer events and specific internal/external events.
• Organizing and managing branding and visibility materials.
• Create content and publish newsletters as well as developing relations with multiple traditional media suppliers.
• Design marketing campaigns for individual products and services as well as the company as a whole.
• Representing the company at external events.
Reach Immigration - RIMarketing Officer
Feb. 2019 - Oct. 2019Amman Governorate, Jordan
Reach Study AbroadEducational Counselor
Nov. 2018 - Feb. 2019Amman Governorate, Jordan
MlabbasSales Associate
Mar. 2018 - Sep. 2018
JobeduSales Associate
Oct. 2017 - Dec. 2017Amman Governorate, Jordan
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