Razvan Georgescu - Head of Sales & Business Development, Upgescu / Chrono Craft Consulting

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Network Power<100 people

Roles

🔥100%

Startup Founder

👍100%

Sales & BizDev

💰50%

Investor & VC

Geos

🇮🇳50%

India

🇱🇰50%

Sri Lanka

Work Background

Chrono Craft ConsultingSenior Business Consultant

Apr. 2023Bucharest, Romania

CryptoCoin.ProHead of Sales and Business Development

May. 2022 - Dec. 2022Bucharest, RomaniaEstablished and cultivated solid business relationships with new or existing customers; Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan; Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities; Met with clients, delivering presentations and educating on product and service features and offerings; Resolved customer issues quickly to close deals and boost client satisfaction; Closed lucrative sales deals using strong negotiation and persuasion skills; Researched competitors' activities and products to uncover new trends; Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures; Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets; Maintained ethical and positive working environment to reduce turnover and promote high retention rates; Evaluated performance against goals and implemented appropriate development plans; Recruited and hired top-level talent to add value and expertise to sales department; Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities; Targeted and prospected for new business through marketing, individual creativity and innovation; Reviewed customer service agreements for terms and conditions pricing and accuracy; Tracked pipeline data, won vs. lost opportunities and lead response times within CRM; Maintained marketplace visibility marketplace by participating in industry-related and community activities; Promoted continuing education opportunities for sales team to bolster skills and add value to department; Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness; Interpreted sales and pricing policies to departmental personnel and customers; Afișează mai puține

UpgescuHead of Sales and Business Development

Dec. 2021Bucharest, RomaniaBuilt productive relationships with industry partners and competitors to support strategic business objectives; Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts; Established foundational processes for business operations; Identified new revenue generation opportunities to maximize bottom-line profitability; Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs; Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit; Directed market expansions to propel business forward, meet changing customer needs; Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs; Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits; Reviewed individual department performance and worked with leadership to improve processes, procedures and practices; Worked with department heads to address team needs and offer high-level support for everyday operations; Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth; Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations; Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand; Procured and coordinated new resources to achieve sales targets within optimal timeframes; Afișează mai puține

Amaris ConsultingSenior Business Development Manager

May. 2021 - Dec. 2021Reached out to potential customers via telephone, email and in-person inquiries; Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability; Negotiated, prepared and signed contracts with clients; Developed and implemented favorable pricing structures balancing firm objectives against customer targets; Responsible for driving the performance and behavior standards as Business Manager, focused on 3 main verticals; Business Development, Recruitment & People Management; Represented company and promoted products at conferences and industry events; Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit; Coordinated a Business Unit assigned to various technical projects, in both IT & Engineering sectors; Defined Business Plan & territory Development Strategy whilst managing P&L; Created & sent customer invoices, acting as Accounts Receivable in case of unpaid/late invoices; Conducts end-to-end interviews for specific projects in order to find the best candidates; including, but not limited to scouting, attracting, interviewing, presenting project, negotiating and creating a work offer; Managing employees by mood monitoring, manage consultants development and career evolution/path; including, but not limited to annual performance evaluation, compensation, salary renegotiation's, coaching sessions, trainings & professional development, soft skills and technical skills, managing conflict, motivation, retention; Working closely with employees to improve work relationships, to ensure a high level of employee engagement and motivation; Perform motivation actions and coach, improve and maintain the quality of performance, finding best ways to keep our work at highest standards; Knowledge of Romanian Labor Law; Worked with various internal tools from CRM to HR Management; Afișează mai puține

GlobalMaca HoldingsBusiness Development Manager

Jul. 2020 - May. 2021Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability; Generated new business with marketing initiatives and strategic plans; Constant business development and increasing brand awareness globally; Generating, coordinating and servicing some of the most important and difficult projects in the assigned area; Providing constant support to the team; Involved with the management team in establishing the annual national strategy and objectives; Forecasting, planning, coordination and continuous assessment of all activities assigned to specific sales region; Compiling and analyzing sales figures; Establishing and tracking monthly income at regional level; Maintaining constant contact with the market and gathering relevant information on market opportunities, trends, situation of competition; Develop efficient and creative sales and marketing strategies for the assigned territory; Work at the strategic level (generating innovative ideas for growth) and at the tactical level (create and execute sales strategy, analyzing data, optimizing results); Providing support as acting manager throughout the areas assigned; Afișează mai puține

Future DecodedBusiness Development Manager

Sep. 2019 - Mar. 2020Bucharest, RomaniaReached out to potential customers via telephone, email and in-person inquiries; Generated new business with marketing initiatives and strategic plans; Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability; Developed and implemented favorable pricing structures balancing firm objectives against customer targets; Ensure customers are updated on new product features and have awareness of the road map for their current solution investment; Kept meticulous client notes and updated account information in company databases; Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones; Collaborated with sales and marketing departments to support project roll-out; Negotiated, prepared and signed contracts with clients; Worked with existing customers to increase purchases of products and services; Implemented successful approaches to revitalize under performing product lines and create new profit generating enterprises; Represented company and promoted products at conferences and industry events; Designed Microsoft Dynamics CRM to fit the company's needs using Microsoft Flow and Power Apps to design it to be also launch from phone/tablet, automation of some processes and more; Technical knowledge as of collaboration with Tel-co, Classifieds, Smartphone services and Smartphone manufacturers; Afișează mai puține

KEYENCE CORPORATIONSales Engineer

Jan. 2017 - Jun. 2019Bucharest, RomaniaPrepared offers by studying customer RFPs and consulting with project managers; Providing solution and solving applications onsite (End-Users and OEM's); Managed technical integration, systems engineering program management, customer support and program management; Analyzed market trends, competitor performance and product strengths; Delivered technical sales presentations to prospects and presented benefits and value of products; Provided technical troubleshooting and problem solving for clients with installed equipment or system issues; Gained customer acceptance by demonstrating cost reductions and operations improvements; Attended trade shows and seminars to promote products and network with industry contacts; Delivered product training for clients; Identified and supported resale opportunities to achieve sales plans; Captured opportunities for additional sales during project implementation and rollout with existing accounts; Submitted booking forecasts, monthly highlights and CRM entries; Afișează mai puține

OracleHospitality & Retail Support Renewals Representative

Jul. 2015 - Apr. 2016Carried out day-to-day duties accurately and efficiently; Ensuring the successful renewal of the support service contracts for Benelux customers and maintaining a positive relationship; Used critical thinking to break down problems, evaluate solutions and make decisions; Identified issues, analyzed information and provided solutions to problems; Providing support renewal offers, information regarding sales orders and price calculations; Educate customers on business practices and any associated contractual implications; Responsible for meeting efficiency requirements on outbound calls for renewals; Manages exceptions for customers with issues that may delay or inhibit renewals; Ensures customer awareness and understanding of the applicable elements of the Support portfolio; Accountable for timely support renewals for small to medium-sized customers in assigned territory; Ensure customer awareness and understanding of applicable elements of the support portfolio; Resolved problems, improved operations and provided exceptional service; Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork; Offered friendly and efficient service to customers, handled challenging situations with ease; Worked within applicable standards, policies and regulatory guidelines to promote safe working environment; Used Microsoft Word and other software tools to create documents and other communications; Accurately forecasts business targets and opportunities in territory; Afișează mai puține

CGS RomaniaCustomer Service AEQ Specialist

Jun. 2014 - Jun. 2015București, RomâniaLearned new skills and applied to daily tasks to improve efficiency and productivity; Used critical thinking to break down problems, evaluate solutions and make decisions; Demonstrated respect, friendliness and willingness to help wherever needed; Proved successful working within tight deadlines and fast-paced atmosphere; Handled over 50 calls per day to address customer inquiries and concerns; Processing customers orders (mobile phones, phone accessories and gadgets), solving and correcting system errors at order level that customers placed online or with another representative; Build, update and manage customer's accounts with Sprint; Provide support and solutions for customers who want to replace orders, follow procedures and processes in order to provide customer satisfaction; Checking new customers for fraud and service eligibility as per KYC procedures; Receiving inbound calls with regard to any issue related to activation of subscribers, sales support and order status; Contacting customers/ Sprint employees to gather information to proceed with completing and fulfilling their requests; Contacting other Sprint departments in order to tackle customers problems that might lead to cancelling or delaying the shipment of their devices, such as: unpaid balances, wrong credit decisions, suspended accounts; Reserve and activate subscribers, change price plans and features, port-in numbers from any other service providers; Ensuring pricing, discounts and other appropriate information on the order is accurate and the customer is eligible to obtain them; Afișează mai puține