University of Florida College of Medicine - JacksonvilleVice Chair and Director, Healthcare Administration
Jan. 2023United States, JacksonvilleI directed administrative operations, overseeing the financial, personnel, and operational aspects of a department that included managing 75 clinicians and over 300 administrative team members across 10 service sites, including two hospitals. I successfully managed departmental budgets totaling $40M, optimizing resource allocation and protecting fiscal performance, resulting in a cost savings of over $1M through initiatives aimed at identifying cost-saving opportunities and improving financial efficiency. Additionally, I improved patient retention by 15% by implementing data-driven operational efficiency plans. As part of my leadership efforts, I developed and executed an enhanced faculty recruitment and retention strategy, achieving comprehensive staffing across all divisions, which contributed to increased departmental stability and the establishment of a new division. This initiative enriched patient care while driving revenue growth. I also represented the department on university-level committees and fostered interdepartmental collaborations, cultivating relationships with institutional leaders, community partners, and key stakeholders to advance the mission and vision of both the department and the institution. My responsibilities included navigating and managing departmental and organizational challenges such as changes in healthcare regulations and funding while ensuring compliance with institutional policies, state, and federal standards. I spearheaded clinical care expansion through data-driven growth strategies, leveraging technology to improve operational effectiveness and increase care locations within the community. Furthermore, I enhanced the resident and undergraduate medical education programs by promoting educational outreach, providing state-of-the-art technology for academic use, and tripling research opportunities within the department. These efforts created enhanced study participation and publication opportunities, contributing to the robust academic and clinical reputation of the department.