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Work Background
Global Trade & International Payments, Team Lead
Access Bank (Ghana) LtdGlobal Trade & International Payments, Team Lead
Oct. 2016 - Aug. 2023Accra• Ensure that the bank has sufficient correspondent banks and Trade lines for its foreign trade business. Managing of correspondent bank relations and transactions such as trade documentations, handling of business transactions, payments, queries and tracers. • I am the liaison between my team and auditors, preparing the team and our documents for audit review, resolving issues promptly and regularizing outstanding issues. • I am in charge of the Transfers and Inflows Team ensuring transactions are processed promptly and accurately thereby meeting customer expectations and ensuring customers meet crucial payment deadlines. • Liaising with relationship managers and customers to get their challenges resolved and also proffer solutions that best meets the business needs of customers. • Assisting clients to identify the benefits of Trade Finance products. • Reviewing the set of documents presented for payment under a Documentary Letters of Credit and documents presented for Open Account transactions. • Ensuring availability of trade finance lines for all transactions.
Treasury Operations Executive
Access Bank (Ghana) LtdTreasury Operations Executive
Apr. 2012 - Sep. 2016Accra | Ghana• Reconciliation of Nostros (The bank’s accounts with other banks offshore) – Undertaking timely reconciliation of all the bank’s Nostros. This ensured prompt identification of discrepancies and immediate correction effected to ensure no loss of funds. • GIS payments and Funds movement payments in SWIFT – Timeliness in processing interbank settlement hence no interest penalty charges from counter parties • Preparation of regulatory and management reports such as Bank’s Liquidity Report, Net Open Position Report (N.O.P) and Foreign Account Balances Report – These reports ensure that Access Bank is compliant with BOG regulatory requirement hence the bank did not attract any sanctions. • SWIFT Verification - Verification of transactions {Interbank payments, Money Market Settlements, Tracers and Amendments} in SWIFT to ensure they are accurate before sending them for authorisation.
Head Office Operations
Intercontinental Bank Ghana LimitedHead Office Operations
Apr. 2010 - Mar. 2012Accra | Ghana• Treasury Operations (TROPS) Officer – Daily proof of General Ledgers and processing of payments and salaries through ACH. • Domestic Operations (DOMOPS) Officer - Processing of payments for bank’s vendors and handling cash advance. • Foreign Operations Officer – Processing of foreign both inward and outward cheques.
Branch Operations
Intercontinental Bank Ghana LimitedBranch Operations
Oct. 2007 - Apr. 2010Greater Accra, Ghana• Cash Officer – Supervision of tellers and ensuring there is enough cash to cater for daily needs of customers. Introduced intermittent balancing to tellers which led to early closing of the branch. This resulted in cost saving to the branch. • Funds Transfer Officer – Issue of Manager’s cheque and processing of Temporary Overdraft facilities. Processing of outward clearing cheques. Attention to details ensured reduction in number of returned cheques, hence timely receipt of customers’ funds from other banks. • Customer Service Officer – Attending to various needs of customers. Retention of customers and increase in new accounts opened due to referrals from existing customers. Advising customers on investment options and proper management of their finances. • Teller – Processing of customer’s withdrawals, deposits and remittances. Efficiency in transaction processing led to minimal number of shortages and overages.
National Service Person
Ghana Water Company Limited, Weija Treatment PlantNational Service Person
Feb. 2005 - Jul. 2005Weija | GhanaLaboratory Assistant
Data Entry Clerk
National Trust Holding CompanyData Entry Clerk
Mar. 2000 - Jun. 2000Accra | Ghana

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Customer Service & Administrative Specialist
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