Rae Caelo

Senior Project Manager @Syneos Health

United States✔️ ITProject Manager

Syneos Health is a fully integrated biopharmaceutical solutions organization, providing a broad range of services from clinical development to commercialization. As the Senior Project Manager, Rae Caelo is responsible for leading project teams and managing the day-to-day operational and tactical aspects of multiple or large-scale projects. She oversees and coordinates all aspects of the project, from planning to implementation, ensuring the projects are completed on time, within budget, and meet all the required quality standards. Rae plays a crucial role in maintaining effective communication with all stakeholders, managing risks, and resolving any issues that may arise during the project lifecycle. Her leadership and project management skills are key to driving the success of Syneos Health's projects.

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Network Power<100 people

Roles

💸100%

Marketing

✨100%

Business Owner

🔥66%

Startup Founder

Geos

🇺🇸66%

United States

🇵🇭33%

Philippines

Work Background

Syneos HealthSenior Program Manager IT Commercial Deployment

Sep. 2023RemoteLed and motivated cross-functional teams of 12 engineers, architects, and contractors to achieve project goals to enhance the Project Central which is a centralized hub for live project level data to enhance the User Experience for Deployment Solutions. ▪ Managed Expansion of Deployment Solutions for EMEA: Managed the program to extend the field coaching report functionality of our commercial deployment solutions from the US to the EMEA region. This included defining project scope, managing resources, developing timelines and budgets, monitoring progress, and mitigating risks to ensure on-time and on-budget delivery for new features catered to the specific needs of the EMEA market.

NovavaxCompliance Auditor & Training Coordinator

Feb. 2022 - Aug. 2023RemoteManaged cross-functional IT compliance projects, spearheading process streamlining, training, audits, regulatory readiness, and KPI/metrics tracking to achieve on-time delivery and business objectives. ▪ Guided and delivered well-rounded project implementations for initiatives that aim for sustainability and IT compliance; analyze and convey risk and compliance adherence principles and practices to institute their adoption and acceptance. ▪ Served as program manager and implemented corrective action plans ensuring responsible parties were assigned, documented, and committed to actions within realistic targets; conducted deep-dive SWOT analysis in categories/ groups of deviations and CAPAs from different sources to coordinate major action plans with IT senior management.

Otsuka Pharmaceutical Companies (U.S.)Information Technology Project Manager, Corporate Functions

Feb. 2021 - Feb. 2022RemoteManage the data and site migration from SharePoint 2013 into the SharePoint Online platform due to support sunset in 1Q2023. The project includes the identification of sites to be migrated, decommissioned, and or to be archived. Served as the Project Manager responsible for the overall scope of the project. Successfully implemented Monday.com as the new project management tool, streamlining execution across the organization. ▪ Leveraged mastery of business development and extensive knowledge of industry best practices to identify loopholes in the business process, address bottleneck areas, and achieve notable increase in organizational efficiency and productivity. ▪ Led the Point of Concept (POC) project to test and measure organizational needs against Smartsheet & Monday.com as a new standard tool; serving as a project and release manager of the comparison/selection; realizing the successful onboarding of 7 departments during the discovery period.

PfizerInformation Technology Project Coordinator

Jun. 2021 - Dec. 2021RemoteResponsible for overseeing the launch of a mobile health application to Europe, Latin America and the US. This digital companion application, the LivingWith™ app, aims to connect cancer patients with an oncology support system, enabling them to share information with caregivers, friends and family, and remember important information from doctors’ visits. Served as a Global Digital Project Manager responsible for the overall scope of the project. Managed Cross-Functional Team: Successfully led a team of 17 diverse professionals to launch a mobile health application globally. Ensured timely completion of project milestones throughout all phases of development and launch. ▪ Delivered on Budget & Achieved High User Adoption: Supervised overall financials, ensuring the application stayed under budget. Successfully launched the app in 5 geographies, achieving over 90% user adoption. ▪ Regulatory Compliance & Legal Expertise: Partnered with legal and regulatory teams to ensure geographically specific terminology was reviewed and approved for scientific and clinical data within the application.

MerckProgram/Project Coordinator Enterprise Finance IT

Jun. 2020 - Jun. 2021Philadelphia, PA, United States · RemoteOversee Project Portfolio & Managed Lifecycle: Demonstrated strong program management by overseeing a portfolio of concurrent finance-related IT projects during a migration to a new organization. ▪ Coordinated Cross-Functional Teams: Facilitated collaboration between cross-functional teams, ensuring seamless handoffs between action points throughout the migration process (cloning/lift and shift of applications). ▪ Improved Processes & Customer Satisfaction: Championed a culture of continuous improvement, leveraging Agile methodology (Jira, Confluence, Asana, etc.) to enhance key metrics like productivity, turnaround time, customer satisfaction, and asset utilization. Partnered with the Finance IT Head and upper management to create comprehensive project review processes.

Radius Health, Inc.Associate Director, Commercial and Medical IT Program Manager

Aug. 2019 - Jun. 2020Wayne, Pennsylvania · HybridOversee the full project management life cycle for both large and small IT projects supporting the Medical and Commercial departments. •Partner with Commercial, Medical, and Compliance groups to prioritize and deliver various sized projects and system enhancements. •Manage all aspects of programs from initiation through closure, including hand-off to Operations when required. Define scope and manage scope expansion; create project plans as necessary to ensure timely completion of projects and goals; address questions, concerns and issues that arise; drive to agreeable resolution; anticipate potential challenges and proactively manage to minimize negative risk. •Interact directly with business partners to build relationships and manage IT Programs and effectively elicit true project needs, priorities and requirements from key stakeholders. •Map respective business processes (As Is – To Be) and identify instances where existing processes may be streamlined or improved prior to and/or in alignment with deploying a technology solution. •Work effectively with vendor(s) where required, including vendor management and project budget/invoice reconciliation. •Collaborate on the development and implementation of projects outside of the Commercial and Medical areas as required based on Radius needs.▪ Streamlined Payer Hub and Manufacturing Logistics: Mapped "As Is" and "To Be" business processes, identifying opportunities to simplify and enhance existing techniques, focusing on payer hub, and manufacturing logistics. ▪Project Management: Partnered with Commercial Operations to roll out Veeva Engage Meeting for virtual sales rep-HCP interactions. ▪Standardized Project Management: Played a key role in developing a next-generation PMO governance model for streamlined processes based on project size and type.Led cross-functional teams in implementing and training personnel on collaboration tools like JIRA, MS Forms, Trello, Zendesk, and Mind Manager.

Bristol-Myers SquibbGlobal Regulatory, Safety and Biometrics IT Liaison

Oct. 2016 - May. 2019Princeton, NJ · HybridDeveloped the regional strategy, road map integration, and implementation of key technology initiatives aimed at accelerating research and development of the BMS Research and Development portfolio within the global regions of Asia Pacific, Latin America and EMEA Regions, Championed Global Technology Initiatives: o Developed a long-term roadmap for a global language translation platform, incorporating AI and machine learning for Asia Pacific, EMEA, and Latin America regions, to enhance communication and collaboration. o Led a 3-year Veeva Vault data migration project for regulatory information systems, consolidating eight legacy systems into one and standardizing processes across regions. ▪ Promoted Diversity and Inclusion: o Elevated organizational ethics and integrity as a Diversity and Inclusion Ambassador by leading employee engagement initiatives with the IT leadership team, promoting team building and a diverse, inclusive team culture. o Partnered with leadership to create and deliver Design Thinking and Generational Differences workshops for IT and other departments, fostering collaboration and understanding. Senior Analyst – Sales and Marketing -Created long-term roadmap for language translation platform for Information Technology for global regions in ASIA Pacific, EMEA, Latin America Regions inclusive of emerging technologies and trends inclusive of Artificial Intelligence and Machine Learning; partnered with stakeholders to identify opportunities for projects, pilots, and proof of concepts. -Created opportunities for innovation and fostered cross-sector and regional alignment, effectively linking global processes and systems with local needs and current information technology capabilities. -Improved the overall process and created a future state model by performing a gap analysis on the current technology processes of on boarding and continuously collaborating with external partners to identify areas of improvement.

Johnson & JohnsonSales Force Effectiveness Lead – Business Relationship Manager

Apr. 2011 - Jul. 2016JANSSEN PHARMACEUTICALS, TITUSVILLE, NJ · On-siteSales Force Effectiveness Lead – Business Enablement • Provide technology direction, leadership regarding relationship management and project execution for Janssen Therapeutics to increase sales force effectiveness. • Manage the mobility strategy for Janssen Therapeutics which includes: platform migration coaching application and marketing and training materials o Partner with Information Technology, Marketing and manage third party vendors to implement digital marketing solutions to the sales force o Develop a mobile enterprise wide adaptation of a new service and deployment model for field sales in the Puerto Rico geography. • Design and facilitate an on boarding Sales Training program to provide ways to effectively leveraging technologies to grow the business • Collaborate and lead cross functional teams to deploy a sales force automation application and reporting application to key sales and non sales teams • Served as the IT Lead on the Janssen Therapeutics Sales Force Business Advisory Board • Managed the PC refresh project and two pilots for the Therapeutics reps including specialty groups.

Johnson & JohnsonSenior Analyst

Jul. 2008 - Apr. 2011Sales and Marketing Solutions Lead Business Analyst for numerous Change Requests and Deployments of the J&J Commercial Pharmaceuticals large scale implementation of Viewpoint Siebel System projects & Sales Force Excellence initiatives Key Achievements Analyze and validate emerging markets account data from legacy systems in order to offer the Pharmaceutical Sales Field accurate information Help to maintain a mutually beneficial culture of continual improvement and innovation by taking part in IT driven initiatives Develop and maintain the Territory Manager production calendar, Call Plan, Segmentation updates and adhoc type activities Monitor execution of above activities and obtain client approvals on results for data updates and redeployments requested by business partners Applied LEAN thinking focus to existing processes in order to decrease processes times for several Commercial Pharma IT processes Lead numerous SFX deployments for Pharmaceuticals Sales Forces, as well as serve as a trainer and troubleshoot field requests

WW Commercial PharmaceuticalsSr. IT Analyst

Jun. 2006 - Apr. 2011Completed the business case and internal and external analysis for spend data on the Office Print Category Lead the Office Print Assessment phase and helped create new Document Mgt Category Collaborate directly with major J&J suppliers (Xerox, HP, Dell, etc) and developed internal site surveys yielding recommendations on cost savings opportunities Key involvement in the developing an overall category management strategy that delivered an Office Print Pilot for the enterprise DSM Future State Value Stream Mapping- Initiative to develop the integrated sourcing requirements for end user services of Desk Side Management Incident Management Lifecycle Co-Lead Conducted value stream mapping of the future & current state process for hardware refresh/break-fix/new user setup for Desk Side Management Modeled the impact of short term (pre-Vista) and long term (post Vista) on sourcing requirements/ cost savings/ Service Level Agreements Co-Lead Incident Management Cycle Team for End User Transformation Initiative that delivered a conceptualized model of the future cycle for the EMEA and US regions Black belt Project Geico - Initiative to analyze the current Telecommunication reporting tool (Avotus) to more effectively synchronize strategic planning and reporting of Global Telecommunications spend, technology, and inventory data by using Process Excellence tools Project Co- Lead Developed a Voice of Customer Plan using Six Sigma Tools and provide project management support for all phases of the initiative Analyzed customer requirements and conceptualize logic models by completing a conceptual map of the reporting attributes Creativity and Innovation Champion for the generation of new ideas though the use of LEAN thinking

Information TechnologyProject Manager

Nov. 2007 - Jun. 2008Manage expectations, communication and all project deliverables and documentation for all participating Operating Companies following ITS Project Managing tool c-ProComm Participate in the technical requirements gathering phase by working with the business IT partner (multiple MD&D & Pharma Operating Companies) Collaborate with technical solutions and design teams (TEDS, WISE, QA Compliance) to propose and suggest best suitable infrastructure solutions adhering to ITS standards Manage and support ITS business relationships with our IT partners throughout the enterprise

SourcingNew JerseyInformation Technology

Mar. 2007 - Nov. 2007Enterprise Document Management Category Strategy - Internal office print assessment that will realize 23 MM in savings for Johnson & Johnson

GPSG Head QuartersNew JerseyITS Support

Jun. 2006 - Mar. 2007System Request Management Project Management Support/ Co-Lead Supported Project Lead on implementing new Service Request Module for GPSG Reviewed and test bundles for functionality of SRM tool with the Web Client Coordinated with GPSG IM the introduction and implementation of the tool to GPSG Trained IM Key Personnel on the use of the system Project Manager on SRM GPSG/GBSC Alignment Managed the first phase of future alignment of SRM tool for GPSG & GBSC Channel Management Strategy - Infrastructure setup for Kentucky Louisville new distribution site Project Management Support/Report Manager Created the Qualification Plan including team QA training requirements (reports and lists), risk analysis, contingency plans, disaster recovery and coordination of IQ/OQ documentation for LAN, WAN, Wireless, servers and databases for submission to the ITS QA Team Collaborated with cross functional technical teams (TEDS, WISE and QA) to ensure deliverables were on time, on budget and adhered to ITS standards and regulations