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Network Power<100 people
Roles
💸100%
Marketing
Geos
🇫🇷100%
France
Work Background
DecisionsLead Security and Compliance Analyst
Feb. 2023 - Aug. 2024Virginia Beach, Virginia, United StatesClosed gaps in cybersecurity training programs to go from 75% to 100% readiness for SOC 2 Type 2 and PCI DSS audits, which allowed us to complete our audit ahead of schedule and with minimum exceptions. Developed security training and phishing campaigns with a 100% completion rate of security training and 97% not prone to phishing rate as measured by a quarterly phishing campaign. Worked with senior leadership to develop and implement an incident response plan and team with no major incidents recorded in 2023. Investigated vulnerabilities in hosted systems on a biweekly basis and reported findings to CloudOps for remediation, which reduced levels of high and medium vulnerabilities to 0. Conducted incident response tabletop exercises with key personnel, also increasing participation from three employees to sixteen employees, which led to conversations about security in different departments throughout Decisions and raised awareness of security conscience. Performed thorough reviews of security platforms that were in use and revamped our program to use only the tools necessary to perform core job functions and mature security posture, saving the company approximately $15,000 per year.
Chapman Law Firm Information Technology Manager and Network Administrator
Oct. 2022 - Jan. 2023Portsmouth, Virginia, United States• Successfully deployed a NAS (Network Areas Storage) device within the network to allow employees to remotely access which resulted in increased productivity of 75%. • Added a host computer and established a drop to allow the sharing of a USB attached printer, which increased the number of users able to print simultaneously by 100%.
• Conduct phishing attacks using OhPhish to verify user education and engagement, with a 0% click rate to date.
• Set up network and repaired systems as opposed to replacing them in order to save the company $6000.
Geeks on SiteComputer Technician
Jan. 2022 - May. 2023United States• Conducted repairs of 104 clients’ systems, with an average repair time of 1.5 hours, allowing for more jobs to be scheduled. • Advised clients on safe web browsing activities and indicators of phishing attempts, which led to a reduction in likelihood of clients being taken advantage of by scam artists.
• Performed scans on 90 systems with identification and mitigation of approximately 15 instances of malware.
Best BuyMultiple Roles
Apr. 2014 - Dec. 2021United States• Decreased wait time for consultations from 1 hour to 15 minutes, resulting in increased workflow. • Used time in between consultations to learn next job level up, which decreased wait times for repairs to be completed from 3 days to 1 day.
• Generated a million dollars in revenue 3 years in a row, which allowed me to be recognized as someone who could be in a leadership role.
Time Warner CableBusiness Services
Sep. 2011 - May. 2013Austin, Texas Area• Entered orders into Salesforce at a faster rate than the next two associates combined, which led to faster turn around times for deploying services to businesses.
US ArmyArmy
Sep. 1999 - Jan. 2006Nürnberg Area, Germany• Skilled communicator who actively participated in classroom discussions, often encouraging others to participate and verified knowledge of topic by conducting peer assessments.
• Consistent contributions enhanced group cohesion, leading to better team participation in accomplishing tasks. • Maintained 2.5 million dollars' worth of equipment and made necessary repairs to always have one hundred percent operational readiness.
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