Jun. 2016 - Sep. 2016rosemontsupport 150 to 200 users on L1 and L2 support.
Axiom Technology Group, Inc.Network Technician
Oct. 2014 - Jun. 2016
Fidelity National Information ServicesSection Leader
Nov. 2011 - Oct. 2014Romeoville, ILResponsible for over 15 people and their production; for the daily operations, processing functions and maintenance of the processing infrastructure; ensures service level agreements are met in support of clients' and company's mission-critical business requirements.; develops and implements team standards and procedures that support departmental standards and procedures; manages the processing environment to protect the production systems critical to the success of the business
MetavanteCard associate
Feb. 2009 - Nov. 2011RomeovilleInserter/9000 operator/Maxsys/FI/ Pick n pack/VHD/GA-Verhen/Shipping/Final Inspection; Responsible for accurate information on production and quality. Basic experience working in the vault, counting cards, picking jobs and spoils.
Symmetry DirectManager
Jan. 2002 - Dec. 2007Recruit, train new associates and also help clients with recommending products the better fit them.
RR DonnelleyFeeder
Jan. 2002 - Dec. 2003Keep the Machine running and refilling ink and paper on the fly.
RR DonnelleyTrainee
Jun. 2001 - Dec. 2002Wheeling, ilAssist Lead operators and packers.