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Network Power<100 people
Roles
50%
Business Owner
🔥25%
Startup Founder
🧑‍🔬25%
Engineer
Geos
🇮🇳25%
India
Work Background
Operations Associate
RiseOperations Associate
Jun. 2024 - Mar. 2025Provide administrative support, including: - Assist in day-to-day administrative tasks: data entry, filing, and document management - Quality Assurance for Rise Processes & Technologies (Reimbursements, Budgets, HubSpot, etc.) - Assist with Employee Onboarding & Offboarding/Training - Maintaining and updating important Organization Spreadsheets and Templates - Operations Projects/Process Ownership - Developing metrics/surveys for Operations and HR processes and practices - Process Improvement - Identify areas for process improvement and contribute ideas to enhance operational efficiency - Performing preliminary research on potentially useful technologies, vendors, and partners for increasing operational efficiency and effectiveness - Collaborate with team members to implement and streamline procedures - Logistics Coordination - Manage, coordinate, and track shipments, deliveries, and inventory levels
Grants and Contracts Assistant Manager
The Metis FoundationGrants and Contracts Assistant Manager
Sep. 2023San Antonio, Texas, United StatesManage grants throughout their life cycle and ensure proper due diligence for all grants and contracts. Monitor grant, and contract budgets, reporting dates, and renewal dates for all of the Metis Foundation grants and contracts. Work with the finance team, project managers, and supervisors to ensure that grants and contracts are meeting their goals, deadlines,and budget requirements.
Program Manager
YWCA San AntonioProgram Manager
Sep. 2021 - Jul. 2022San Antonio, Texas, United StatesOversee program that provides outreach, assessment, referral, and case management to at-risk disengaged young women in need of support system Establish and maintain collaborative working relationships with community organizations to build partnerships for education, career readiness, and wraparound support services Prepare outreach materials such as flyers, letters, and posters designed to ensure young women receive information regarding meetings and community or school activities Engage schools, community agencies, and the judicial system through relationship-building and collaborative decision-making processes Facilitate joint programming with school districts and higher education institutions Ensure that programming is developmentally and culturally appropriate and that youth and families are engaged in services and activities Build and maintain relationships with organizations providing additional support services for participants; build and maintain a database for referrals Maintain awareness of progress and supervise case management staff Review and evaluate programs with a focus on continuous improvement
Senior Management Analyst
City of San AntonioSenior Management Analyst
Oct. 2020 - Jun. 2021Responsible for coordinating, planning, and monitoring City and departmental projects Conduct research, analyze complex statistical data, develop planning timetables, evaluate systems policies and procedures, and make recommendations to achieve goals and objectives Plan and conduct organizational studies to improve the utilization of human and other organizational resources Analyze complex data, policies, practices, systems, procedures, and develops written summaries on findings and recommendations Evaluate and recommend staffing levels to ensure effective utilization of human resources.
Operations Manager
Home Theater DesignsOperations Manager
Jun. 2020San Antonio, Texas, United StatesResponsible for day-to-day business operations Responsible for marketing and ad campaigns as well as social media presence for the company Point of contact for all partner agencies and relationships. Devised processes to boost long-term business success and increase profit levels. Partnered with vendors and suppliers to effectively manage and budget. Created company website Increased sales by over 30%. Developed systems and procedures to improve operational quality and team efficiency.
Education Program Manager
SAMMinistriesEducation Program Manager
Feb. 2014 - Sep. 2019Oversee Educational Intervention Program for teens belonging to homeless families Track and coordinate educational needs and services. Designed and implemented educational programs and events such as scholarship events, back to school drives, graduation ceremonies, and summer camps. Evaluated programs and monitored implementation and compliance with regulations to achieve objectives. Conferred and resolved education-related issues and problems with students, parents and school officials. Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources. Planned, administered and controlled budgets and produced financial reports. Met with project stakeholders on regular basis to assess progress and make adjustments. Managed multiple strategic projects with numerous sub-projects or workstreams.
Lead Program Facilitator
BCFS Health & Human ServicesLead Program Facilitator
Jan. 2010 - Aug. 2013Set up, track, and report community service opportunities for caseload of juveniles exiting juvenile detention facilities in Bexar County Contributed toward creation and implementation of restorative justice focused curriculum Plan, prepare and facilitate classes and events centered on victim impact and empathy Communicate with other necessary staff on youth's progress while maintaining confidentiality Outreach to different community organizations to advocate for youth to volunteer with their organization; establish and maintain those partnerships Outreach for donations from various sources Set-up and participate in community building projects and fundraisers Maintained program budget Microsoft Word, Excel, Access, Publisher.

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Crystal Jaco: Project & Operations Management Enthusiast
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