Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Customer Success Manager at IBM
IBMCustomer Success Manager at IBM
Jun. 2021Atlanta, Georgia, United States Working with IBM Customers across AI Applications driving product deployment and adoption.These include: Maximo, TRIRIGA, Engineering Lifecycle Management, Weather Business Solutions, Sterling Supply Chain and Order Management & B2B Collaboration.
Business Consultant
IFS North AmericaBusiness Consultant
Jan. 2017 - Oct. 2020Atlanta, Georgia, United StatesSecure successful implementations of IFS Field Service Management by providing services Develop business related knowledge to be able to understand and solve customer requirements Activities related to building and coordinating with other Business Consultants within the organization These activities include, but are not limited to: Provide training and mentoring to other Business Consultants. Work with the Customer Director to identify needs for application training and development and be responsible for coordinating and implementing those programs. Work closely with other Business Consultants to ensure complete solutions are provided to customers and are the best fit in all areas Take an active part in building a strong team Understand the importance of and pursue a high degree of customer service
IT Project Manager
GE Power & WaterIT Project Manager
Jun. 2010 - Jan. 2017Greater Atlanta AreaResponsible for the development and implementation of large software projects supporting Field Engineers globally, financial management for the Field Services IT team, and management of Plant Asset applications & IT Infrastructure.
Senior Consultant
CTS, Inc.Senior Consultant
Jan. 2009 - Jun. 2010Greater Atlanta AreaImplemented of an Enterprise Asset Management system
Consultant
AccentureConsultant
Jan. 2008 - Jan. 2009Charlotte, North Carolina AreaImplemented an Enterprise Asset Management system
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Mel on Intch
Customer Service
559792 people
18
Technologist, Project/Program Manager
17
Assistant manager
16
Customer service specialist
Customer ServiceCustomer Success Manager
87314 people
18
Technologist, Project/Program Manager
17
Assistant manager
15
Founder & Integrative Nutrition Coach @ RENEW with Caroline