Jan. 2015 - Dec. 2018Greater Nashville Area, TN★ Coordinated and led projects to implement and upgrade systems at clinics operated by this $600M corporate wellness provider. ★ Directed a campaign to improve processes, reducing product upgrade cycles from 9 months to 30 days. ★ Served as the architect of standardized processes and best practices to improve the efficiency of the upgrade procedure. ★ Championed the adoption of the NextGen product as the standard platform across all projects. ★ Successfully upgraded over 150 clinics to ICD10 compliant EMR software; additionally, served as the Project Manager for the implementation of the PrimeSuite EMR. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲
ABOUT PREMISE HEALTH On behalf of 220+ clients, Premise Health operates over 500 onsite health centers, pharmacies, and fitness centers in 46 states and 2 U.S. territories.
Perceptive SoftwareTeam Lead Healthcare - Professional Services
Jan. 2013 - Sep. 2014Lenexa, Kansas★ Led the implementation of enterprise content management (ECM), business process management (BPM), and document output management (DOM) services at multiple client sites. ★ Effectively managed projects with budgets ranging from $500K to over $6MM; coordinated the efforts of 12 project managers directing engagements with over 50 clients. ★ Oversaw the custom configuration of applications in order to meet the specific needs of clients with respect to Electronic Document Management, Cerner HomeWorks Patient Information, Patient Certification, and Financial Reporting . ★ Collaborated with a network of vendors, customers and third-party contractors to ensure accurate and timely data management and operations assessments. ★ Contributed additional service and expertise as a member of the Steering Committee for major healthcare projects. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲
ABOUT PERCEPTIVE SOFTWARE (NOW LEXMARK) Lexmark creates enterprise software, hardware and services that remove the inefficiencies of information silos and disconnected processes, connecting people to the information they need at the moment they need it.
Jun. 2011 - Sep. 2014Lenexa, Kansas★ Managed back-office and clinical home health projects while providing support to the sales force. ★ Navigated projects from sale through to implementation, overcoming challenges and resolving client issues. ★ Achieved all project milestones and deliverables on-time and within budget.; collaborated with a cross-industry team to improve complex projects and ensure the overall quality of the customer experience. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲
ABOUT PERCEPTIVE SOFTWARE (NOW LEXMARK) Lexmark creates enterprise software, hardware and services that remove the inefficiencies of information silos and disconnected processes, connecting people to the information they need at the moment they need it.
Ardent Health ServicesSR Analyst/ImageNow Project Manager
Jun. 2007 - Jun. 2011Greater Nashville Area, TN★ Supported a portfolio of over 50 applications. ★ Coordinated and led training and documentation on accounting & finance, payroll, HR, and remote HIM coding technologies for an employee base of over 4000 professionals. ★ Hosted webinars and speaking engagements across local, national and international industry events. ★ Successfully implemented 36 instances of the ImageNow platform at hospitals in three states. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲
ABOUT ARDENT HEALTH SERVICES Based in Nashville, Tennessee, Ardent subsidiaries own and operate health systems in the U.S. Our network includes ten acute care hospitals, a rehabilitation hospital, a multi-specialty physician group, a 240,000 member health plan and retail pharmacies.
BRIK Digital Productions, LLCIndependent Solutions and Optimizations Manager
May. 2003 - Aug. 2020Franklin, TN★ Pioneered the launch and continued management of this technology and process improvement consulting firm, providing guidance and direction to commercial clients seeking to drive efficiency and growth. ★ Achieved a reputation as a trusted advisor and subject matter expert, advising both for-profit and nonprofit organizations and securing penetration into the Healthcare, Education, and Humanitarian sectors. ★ Met with client stakeholders to build strategic roadmaps aligned with management goals; developed end user training to build skills across standardized roles. ★ Coordinated and led the implementation of Perceptive Software/Lexmark Enterprise Software Suite products to meet the needs of individual organizations.