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Work Background
KBishop FundingHuman Resources Director
May. 2024Inglewood, California, United States
KBishop FundingHuman Resources Business Partner
Dec. 2023 - May. 2024Inglewood, California, United States
UZIOHuman Resources Generalist
Oct. 2022 - Dec. 2023Reston, Virginia, United States✔ Led initiatives that boosted Net Promoters Score (NPS) from 35% to 55%, prioritizing customer satisfaction and integrating valuable client feedback for enhanced reputation and client relations.
✔ Conducted comprehensive HR data analysis, uncovering trends and generating insightful HR metrics and KPI reports to support informed, strategic HR decisions.
✔ Proficiently mediated workplace conflicts, ensuring a productive and harmonious work environment for all team members.
✔ Optimized HR department operations, streamlining hiring processes, pay administration, leave management, and policy enforcement.
✔ Fostered strong relationships with employees and clients, enhancing company culture and promoting a collaborative atmosphere that elevated productivity and job satisfaction.
✔ Acted as a dedicated point of contact for employees, providing guidance for personal and professional challenges and resolving HR-related issues.
✔ Managed employment-related inquiries, addressing concerns from applicants, employees, and supervisors while emphasizing fairness.
✔ Guided the development and implementation of HR strategies aligned with the organization's overarching goals and objectives.
SDIHuman Resources Generalist
Aug. 2021 - May. 2022Bristol, Pennsylvania, United States✔ Recognized for consistently achieving and meeting goals, directives, and deadlines, demonstrating a commitment to excellence.
✔ Spearheaded multifaceted responsibilities encompassing compensation, benefits, leave administration, disciplinary matters, and employee relations.
✔ Managed departmental accounts payable, ensuring precision and transparency in financial management.
✔ Played a pivotal role in the organization's success by implementing comprehensive human resource programs, including talent acquisition, onboarding, performance management, and compliance.
EGA Associates, LLCHuman Resources Specialist
Apr. 2020 - Aug. 2020Jenkintown, Pennsylvania, United States✔ Formulated and executed performance evaluation procedures to enhance employee performance, cultivating a culture of continuous improvement.
✔ Contributed to the creation of HR training programs and workshops to educate employees and managers on best HR practices, reinforcing a culture of professionalism and compliance.
✔ Tackled HR challenges and recommended solutions that nurtured a positive and inclusive work environment, fostering a collaborative and supportive workplace culture.
✔ Played a key role in recruitment, screening resumes, conducting interviews, and assisting in the selection of highly qualified candidates.
Festival of FearsDirector of Staff
Aug. 2014 - Nov. 2014Warminster, PA✔ Managed the staff of a seasonal venue, which included maintaining employee paperwork, creating schedules, handling situations regarding morale and coaching, and payroll
Village Critter OutfitterInternship Supervisor
Jan. 2013 - May. 2014New Canaan, Connecticut, United States✔ Transformed and rebuilt virtual internship program in compliance with the abrupt departure of a prior internship management company.
✔ Multitasked, remotely directed and navigated a growing internship team of recruiters, writers, and social media specialists.
Recruited, interviewed, hired, and trained over 15 interns
✔ Wrote and posted internship descriptions
✔ Screened resumes
✔ Interviewed candidates
✔ Hired and oriented new interns
✔ Internal communication with HR Team
✔ Built new relationships with schools
✔ Found new and innovative ways to market the internships
✔ Maintained all intern paperwork
Maxim Healthcare ServicesHuman Resources Specialist
Aug. 2012 - Nov. 2016Columbia, Maryland, United States✔ Ensured a compliant onboarding experience by overseeing region-specific background matters and onboarding processes.
✔ Detected and resolved human resources compliance issues at the Wilmington, DE office, aligning with federal, state, and local laws and regulations to mitigate legal risks.
✔ Served as an HR point of contact for employees, providing guidance on various HR-related issues, including policies, benefits, and conflict resolution.
✔ Enhanced organizational operational efficiency by revising HR policies to align with evolving laws and industry best practices.
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