EllucianDirector, R&D Operations
Feb. 2012 - Oct. 2016Frisco, TXDirector and founder of technology governance office for complex portfolio of over 200 enterprise software products distributed domestically and internationally.
• Directed all governance training services for a global workforce of over 600 developers and 100 architects • Program management and coaching support for Agile methodologies (Kanban and Scrum)
• Designed and delivered operational support services for Professional Services, Support, and Customer Success teams (training programs, job aids, RFP support, etc.)
• Designed and implemented a global governance program responsible for governing all tiers of architecture, application security, incident response, mobile technologies, cloud development, and standards adoption
• Raised overall architectural compliance for secure coding by 60%, WCAG compliance by 50%
• Improved overall security incident response to less than 24 hours from inception to root cause analysis