Kathy Copeland - Product Manager, Artisan Market and Studio

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Network Power<100 people

Roles

🔥100%

Startup Founder

👍100%

Sales & BizDev

Geos

🇺🇸100%

United States

Work Background

Artisan Market and StudioCEO/Owner Artisan Market and Studio

Jul. 2023Leesburg, VA · On-site

Camino FinancialDirector, Product

Jun. 2022RemoteDirector of Product for Financial Core comprises the Product Management leadership over core platform operations including Loan Management, Loan Origination, and other shared services provided by the financial platform.

Mended Heart Glassworks / MADE Artisan MarketsIndependent Business Owner

Jan. 2017www.mendedheartglassworks.comMended Heart Glassworks is an innovative glass and resin mosaic art company. We take the ancient art of glass mosaic and combine contemporary techniques of fluid art and epoxy resin to create unique art and functional art pieces. Visit us exclusively at Artisan Market and Studio located in Leesburg, VA. or visit www.artisanmarketandstudio.com to find our pieces in the local art shows in the DMV.

OptimizelyDirector, Product in the Welcome group (Integrations)

Jun. 2022 - Sep. 2022Remote

NewsCredPrincipal Product Manager

Jul. 2019 - Jun. 2022Remote

NewsCredPrincipal Product Manager

Jul. 2019 - Jun. 2022Virginia, United States

KapostSenior Director, Technical Services

Apr. 2018 - Jul. 2019VirginiaKapost is a content marketing platform designed to unite all revenue teams to speak in one voice. By orchestrating the content management process through the Kapost platform and solutions, marketing teams are able to plan, produce, and distribute their content with alignment to strategic initiatives. Streamlined reporting is made available through the platform and strategic taxonomy is made available to the MarTech ecosystem to facilitate a more cohesive customer journey from end to end. Directed the activities to grow a professional services team dedicated to the delivery of MarTech solutions for the Kapost SaaS platform. In less than 12 months, designed, packaged, and delivered new services in the areas of automation, analytics, Agile program management, SaaS best practices, and integration. • Technical Services contributed to an MRR growth rate of 25% • Reduced the overall time to value for the implementation from 3 months to 2 weeks • Transitioned support services to Pro Services model, increasing the portfolio revenue by 15% • Improved existing utilities for faster delivery and delighted customers • Managed complex enterprise customer relationships such as IBM and Salesforce

EllucianDirector, Software Development

Oct. 2016 - Apr. 2018Reston, VAResponsible for a team of senior Business Analysts, data scientists, and Senior Architects charged with translating ERP business processes into a common semantic data model network for Higher Education based on JSON. • Leadership in the alignment of the company’s technology strategy with overall customer experience as well as software and services delivery • Improved release, test automation, and operations processes spanning API development, ERP development, Services Delivery, and Customer Success • Delivery of over 400 data models required for the unification of business processes for 2 flagship ERPs • Coordinated the successful release of integrated roadmaps across 7 business domains of SaaS solutions • Designed and crafted customer-facing API Support and Versioning policies

EllucianDirector, R&D Operations

Feb. 2012 - Oct. 2016Frisco, TXDirector and founder of technology governance office for complex portfolio of over 200 enterprise software products distributed domestically and internationally. • Directed all governance training services for a global workforce of over 600 developers and 100 architects • Program management and coaching support for Agile methodologies (Kanban and Scrum) • Designed and delivered operational support services for Professional Services, Support, and Customer Success teams (training programs, job aids, RFP support, etc.) • Designed and implemented a global governance program responsible for governing all tiers of architecture, application security, incident response, mobile technologies, cloud development, and standards adoption • Raised overall architectural compliance for secure coding by 60%, WCAG compliance by 50% • Improved overall security incident response to less than 24 hours from inception to root cause analysis

EllucianSr. Manager, Product Management

Oct. 2011 - Feb. 2012Frisco, TXReporting to the Chief Architect, responsible for innovating support operations to improve overall alignment with technology strategy and portfolio planning. • Directed all architecture training and community services for a global workforce of over 300 developers • Coordinated company-wide improvement of SDLC process during the adoption of Agile practices • Designed and implemented strategic architecture alignment based on TOGAF to include the launch of a company-wide architecture repository and policy library • Designed metrics for standards adoption, costs of retiring technologies, and other measures designed to report overall company status in achieving technology strategy • Conducted new research projects in advance of investment recommendations including portal technology, rules engine, and open source frameworks; presented findings and recommendations to senior leadership • Coordinated multiple lines of business in a multi-million dollar portfolio and budget planning process

Sungard Higher EducationEnterprise Architect, Practice Manager, Innovation & Advisory Solutions

May. 2003 - Oct. 2011Logan, UTAs a member of the most senior consulting team at the company, responsible for delivering Professional Services to customers while innovating new services for profitability. • Delivered a wide range of strategic and technical professional services and sales engagements to over 400 customers worldwide • Designed and implemented an improved ERP implementation delivery methodology to a consultancy of over 2000 by integrating best practices of Agile, Enterprise Architecture, and Business Process Modeling • Member of a team of senior advisory consultants who architected an entirely new Enterprise Architecture line of business which delivers over $3MM services revenue annually today • Leadership in the efforts to analyze a multi-million dollar professional services portfolio and inform decisions for multiple phases of the services lifecycle • Transformed multiple low-performing professional services into highly profitable, industry relevant services

Sungard Higher EducationSr. Technical Architect

Jun. 1999 - May. 2003Salt Lake City, UT

Systems & Computer Technology (SCT)Sr. Technical Consultant

Jun. 1994 - Jun. 1999