Requests
6
26
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
✨40%
Business Owner
🔥30%
Startup Founder
💸30%
Marketing
Geos
🇺🇸30%
United States
🇬🇧10%
United Kingdom
🇬🇷10%
Greece
Work Background
PX Solutions Ltd.Chief Operating Officer/ Chief Technical Officer
Jun. 2023 - Apr. 2024Greater Toronto Area, Canada · HybridPX Solutions is a new company focused on Improving Patient Care and Experience in the Health Care Arena, as well as offering the same Customer Experience Improvement to commercial markets. PX Solutions offers a suite of patient-centric solutions that integrate interactive mobile applications, secure health IT and data, and optimize healthcare management expertise. In this role I lead the implementation and professional services teams in implementing the solutions and providing ongoing support. I also lead multiple non-technical functions supporting ongoing business operations, such as Health and Safety, Insurance, Real Estate, HR and Sales Enablement by owning the rate cards for the services we provide, as well as contributing to marketing efforts.
AdvisoryCloudAdvisor
Apr. 2021 - Apr. 2022
Olameter Inc.Vice President Information Technology
Mar. 2021 - Apr. 2023Aurora, Ontario, Canada · HybridLead the refresh and overhaul of the entire infrastructure which had aged out and was beginning to fail. Architected and led the implementation/consolidation of 2 new colo data centres. This included the relocation and technical upgrade of systems from old DC’s as well as systems previously hosted externally. Implemented a new Cyber security practice including a SIEM, third party risk management monitoring, MFA & built a zero trust environment. Successfully implemented new policies, procedures and consolidated multiple service desk solutions into one system. Collaborated with other departments to implement a Corporate Asset management system, launched employee cyber awareness training, completed a stalled multi company journey to O365 and consolidated 12+ legacy AD domains down to 3.
Redesigned, rebuilt the Corporate network, stabilized a critical business system used to generate significant revenue and lead the upgrade and modernization of this system leading to business process improvements.
MDADirector Of Information Technology
Dec. 2019 - Mar. 2021Toronto, Canada Area · RemoteJoined MDA to lead the Canadian Portfolio under Maxar. A few days in they announced that MDA would be divested so suddenly I became the Head if IT and led the planning for a divestiture that was expected to close in the summer of 2020. Like everything with 2020 nothing went as planned! In March as Covid-19 hit us we went into full Pandemic response and enabled over 1500+ employees to work From home within 2 weeks. Just after we got that all settled we were surprised to hear that the divestiture transaction closed months ahead of schedule! So in early April we started the work to disintegrate and repatriate all of the technology and systems back to Canada leveraging a “lift and shift” methodology to minimize the cost of the Transition Services Agreement, speed up the transition to being a standalone entity and reduce risk. We renegotiated over 60 contracts, re-established a cyber security team, outsourced the MDR/SIEM and redeployed every tool and technology you can think of! The team successfully completed the 13 work streams of the transaction from an IT perspective on time, below budget ($1.7M) and with little to no impact to our user community! Launched a full transformation as we settle the fundamental systems required to grow the company as a fully Canadian owned standalone entity and to address the accumulated technical debt. Includes desktop refresh, infrastructure standardization and network redesign in preparation for a journey to the cloud.
Wipro LimitedSenior Director, Service Delivery
Nov. 2017 - Jun. 2019Calgary, Canada Area · On-siteOversee operations, IT service delivery (infrastructure, Dev/Ops, ERP support), program management and client relationships for a large Global account (in the Energy, Utilities, Manufacturing space) with operations in multiple international regions (Canada, USA, Mexico, Chile, UK, Australia). Manage a delivery team of 600+ people in Canada, India and Australia. Direct responsibility for $90-$100M P&L. Involved in solution development (technology and sales strategy). • Enhanced quality of service delivery by redesigning and restructuring the team and adding key staff to to focus on the client experience and put quality first. • Designed plan to reduce operating costs by $10M and improve gross margins by 10% with growth of 25% YoY. • Focused sales on consultative selling and a risk-based methodology which resulted in net new sales of $5M in FY2018 and $9M in 2019. • Improved ESAT (+5%) and CSAT (+8%) scores in 2018. • Regained client trust and improved the relationship by over-delivering on promises and keeping costs down. • Led audit and security remediation activities, resulting in successfully passing SOC audits in Canada and Australia. • Completed a move out of a full office tower to consolidate staff and reduce costs by over $1.2M per year. • Directed project to implement an Oracle ERP in the cloud including over 115 integrations to other systems. • Spearheaded project to perform technical upgrades to maintain technology currency on 128 in-house and commercial systems used by the client. This had not been done for several years and was impacting ability to provide support. • Led an assessment of the options for a migration to the cloud including reviewing network architecture, DR and backup options, governance, regulatory compliance, etc
Ignite Technovations Group LTDPrincipal Consultant
Jul. 2017 - Dec. 2019CanadaIgnite Technovations is an independent consulting company that provides flexible technology consulting to clients throughout Alberta and Ontario. For a recent project, I established Program Governance and advised a client on how to implement an IT/OT strategy. I am seeking consulting assignments through Ignite or a full-time permanent role as an IT Leader or Service Delivery Executive.
The De Beers Group of CompaniesDirector Of Information Technology
May. 2010 - Jun. 2017Toronto, Canada AreaLed IT services for Mining and retail operations in North America. Managed $20M+ annual Capex/Opex budget. • Led team of 20 in-house staff across Canada as well as an offshore team.
• Oversaw technology strategies to support DeBeers goals in Canada and the USA. This includes application development and support, SAP production support and enhancements, Infrastructure operations and architectural planning, vendor management, budget planning. • Led programs to relocate Corporate offices (Toronto/Calgary), consolidated critical production systems to an offsite data center and migrated networks to MPLS leading to a reduced server foot print, and SAP technical upgrade.
• Led migration of server infrastructure to Azure Cloud, enhancing system reliability/performance.
• Implemented North American service desk in Calgary supporting 1000+ end users in a high-demand environment. • Provided company-wide visioning, strategic planning, direction setting and governance in alignment with both the business and IT.
• Led infrastructure implementation of the largest new Diamond mine in the world. Won a North American Enterprise Architecture Award for design innovation for this project. • Direct responsibility for 24/7/365 operations at 4 mine sites in remote areas, 11 regional offices and Corporate Center.
• Member of the Global Architectural Standards review board, the Canadian Crisis Management team, De Beers Canada Senior Management Team. Drove improvement reviews within the DBCI Finance Directorate (AP performance improvement, parked invoice reduction exercises etc.).
Business Worx GroupPrincipal Consultant
Apr. 2007 - Sep. 2010Ontario, CanadaDelivered IT consulting and advisory services to small and medium companies.
CisionDirector Of Technology Operations
Mar. 2006 - Apr. 2007Ontario, CanadaLed IT technology services for a media and PR firm.
HoneywellSenior IT Manager
Aug. 2003 - Apr. 2006Ontario, CanadaLed IT service delivery for End user Computing and Application Hosting practices for the Americas.
BMO Financial GroupQA Manager
Sep. 2001 - Aug. 2003Ontario, CanadaLed a team of SW testers doing QA for applications and HW used by the Bank.
Nortel NetworksLab Manager
Aug. 1995 - Aug. 2001Ottawa, Canada Area
Intch is a Professional Networking App for the Future of WorkSee more people like James on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
539241 people
40
President of Retail & Shared Services @ The Canadian Brewhouse
15
Founder and CEO @ AugmentU.AI
15
Head, Market Access & Pricing @ Biocon Biologics
70453 people
16
Data entry @ Digital marketing
17
Project Manager @ Turni
17
Social Media Growth Consultant @ Brilliant Advertising